Customer Success Representative Jobs in Wisconsin
Customer Success Representative jobs in Wisconsin concentrate in software, financial services, insurance, and healthcare technology, with demand at every level from entry-level account support through senior customer success managers. Milwaukee, Madison, and Green Bay are the largest hiring metros, home to established employers such as Fiserv, Northwestern Mutual, and Epic Systems, all of which maintain substantial customer-facing teams. Onboarding, SaaS platform support, and enterprise account retention are the most in-demand specialties across the state. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 13+ Customer Success Representative jobs
As a Senior Customer Success Associate, you will leverage specialized skills to address non-standard operational and administrative challenges while building strong customer relationships and ensuring customers maximize the value of our products and services. This role serves as a key resource for high-priority customers, providing specialized support, strategic guidance, and proactive engagement.
Key Responsibilities:
- Manage complex onboarding processes for large or high-profile customers.
- Address non-standard customer inquiries and troubleshoot specialized issues.
- Analyze renewal and upselling opportunities.
- Evaluate customer performance data and provide actionable insights.
- Deliver specialized training sessions tailored to customer needs.
- Ensure implementation schedules align with customer and company goals.
- Serve as the primary point of contact for high-priority customers.
- Develop recommendations based on customer feedback to improve products and services.
- Partner with Sales and Product teams to enhance the customer experience.
- Build and maintain strong client relationships through proactive engagement.
Skills & Qualifications:
- Advanced verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Deep technical knowledge of company products and services.
- Advanced CRM management experience.
- Strong customer advocacy and relationship-building skills.
- Ability to collaborate effectively across departments.
- Experience delivering customer training and education.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Employee must obtain a FinCEN ID within 7 days after the first day of employment and comply with all requirements of the Corporate Transparency Act on a continuing basis, including without limitation, by providing the U.S. government and Wolters Kluwer all information necessary to effectuate the purposes of the Act.
Compensation:
$40,000.00 - $67,550.00 USDThis role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
As a Senior Customer Success Associate, you will leverage specialized skills to address non-standard operational and administrative challenges while building strong customer relationships and ensuring customers maximize the value of our products and services. This role serves as a key resource for high-priority customers, providing specialized support, strategic guidance, and proactive engagement.
Key Responsibilities:
- Manage complex onboarding processes for large or high-profile customers.
- Address non-standard customer inquiries and troubleshoot specialized issues.
- Analyze renewal and upselling opportunities.
- Evaluate customer performance data and provide actionable insights.
- Deliver specialized training sessions tailored to customer needs.
- Ensure implementation schedules align with customer and company goals.
- Serve as the primary point of contact for high-priority customers.
- Develop recommendations based on customer feedback to improve products and services.
- Partner with Sales and Product teams to enhance the customer experience.
- Build and maintain strong client relationships through proactive engagement.
Skills & Qualifications:
- Advanced verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Deep technical knowledge of company products and services.
- Advanced CRM management experience.
- Strong customer advocacy and relationship-building skills.
- Ability to collaborate effectively across departments.
- Experience delivering customer training and education.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Employee must obtain a FinCEN ID within 7 days after the first day of employment and comply with all requirements of the Corporate Transparency Act on a continuing basis, including without limitation, by providing the U.S. government and Wolters Kluwer all information necessary to effectuate the purposes of the Act.
Compensation:
$40,000.00 - $67,550.00 USDThis role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
See All 13 Customer Success Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find JobsCustomer Success Representative Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Customer Success Representative Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
What Wisconsin Employers Look For
The qualifications that appear most often in customer success representative jobs across Wisconsin.
- Bachelor's degree in business, communications, or a related field preferred by most Wisconsin employers
- One or more years of customer-facing account management or support experience
- Proficiency with CRM platforms such as Salesforce or HubSpot in a professional setting
- Demonstrated ability to manage a portfolio of accounts and drive product adoption
- Strong written and verbal communication skills for client-facing and internal collaboration
- Familiarity with SaaS product environments and basic technical troubleshooting workflows
Customer Success Representative Jobs in Wisconsin: Frequently Asked Questions
How do you become a customer success representative in Wisconsin?
Customer success representative roles in Wisconsin require no state-issued license or exam. Most employers expect a bachelor's degree in business, communications, or a related field, though candidates with relevant experience in account support, inside sales, or technical support are regularly considered. Building familiarity with CRM tools and earning a vendor credential such as Salesforce Associate or HubSpot CRM certification strengthens a Wisconsin application considerably.
Which companies hire customer success representatives in Wisconsin?
Companies currently hiring customer success representatives in Wisconsin include Wolters Kluwer, PESI, and Esker, per current listings on Migrate Mate as of November 2026. Wisconsin's large insurance, financial technology, and healthcare software employers sustain consistent demand for customer success roles year-round.
Which Wisconsin cities have the most customer success representative jobs?
Milwaukee, Madison, and Monona have the most customer success representative openings in Wisconsin. Milwaukee drives the largest share of listings because of its concentration of financial services and fintech headquarters, while Madison's enterprise software sector, anchored by employers like Epic Systems, generates strong demand, and Green Bay's mix of insurance and regional business services accounts for openings in the Fox Valley corridor.
Are there remote customer success representative jobs in Wisconsin?
Yes, and more than most fields. Customer success work is largely desk-based and communication-driven, making it well suited to remote arrangements. About 71% of customer success representative openings tied to Wisconsin are remote or hybrid as of November 2026, reflecting how broadly distributed this role can be. Fully remote openings are most common in SaaS and enterprise software accounts, while healthcare and financial services roles more often require hybrid or on-site presence.
How can I get hired as a customer success representative in Wisconsin with little or no experience?
The most realistic entry path is moving from a customer support or inside sales role at a Wisconsin technology or insurance company, where the day-to-day client interaction directly mirrors customer success responsibilities. Employers like Fiserv and Northwestern Mutual hire associates into customer-facing teams and advance strong performers into formal customer success roles. Completing a recognized CRM certification and building a brief portfolio of account documentation or client communication samples gives candidates a meaningful edge over unspecialized applicants.
Where can I find and apply to customer success representative jobs in Wisconsin?
You can find and apply to customer success representative jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings from employers across the state. Search the listings, find the roles that match your background and location, and apply directly through each posting.
See All 13 Customer Success Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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