Front Desk Agent Jobs in Wisconsin
Front Desk Agent jobs in Wisconsin concentrate in hospitality, healthcare, and property management, with steady demand at every level from entry-level guest services to lead agent roles. Milwaukee, Madison, and Green Bay account for the largest share of openings, where established employers like Marriott, Hyatt, and Froedtert Health maintain ongoing front desk operations. Reservation specialists and hotel front desk agents are among the most consistently posted specialties across the state. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 34+ Front Desk Agent jobs
Hotel near to Lambeau Field is looking for a professional part-time front desk agent to work 3-4 days a week from 3pm - 11pm.
Critical Success Factors
- Greet and welcome guest.
- Assign rooms and keys.
- Keep track of daily scheduled functions and their locations.
- Manage all daily arrivals and departures, including groups.
- Prepare guest folio and collect payment for visit.
- Follow banking-out and shift closing procedures.
- Maintain safe and clean work areas.
- Provide accurate, descriptive hotel information to guests and callers including hours of operation, guestroom features and locations, all services and amenities provided, and local area information.
- Provide suggestions for places to visit, eat, and shop as well directions and maps.
- Handle mail, messages, guestroom messages, and faxes per prescribed procedure.
- Arrange transportation.
- Carry out specified duties in the event of emergencies.
- Answer phones promptly in a polite and professional manner using the standard phraseology.
- Route incoming calls to the appropriate department, guestroom, meeting room, or other facility.
- Handle wake-up calls and ensure timely delivery by following standard procedure.
- Assist guests with function of all guestroom features.
- Log and track all guest complaints.
- Promptly communicate all requests to appropriate departments.
- Assist in solving billing discrepancies.
- Handle monetary transactions per prescribed procedure.
- Utilize property management system and all other required technology to carry out daily responsibilities.
- Advise guests and callers of current rates and promotions.
- Show guest rooms and meeting space to prospective guests as needed.
Benefits
1. Hilton Team Member Travel Program
2. Tuition Reimbursement (NEW!)
3. Employee Referral Bonus (NEW!)
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Work Location: In person
Hotel near to Lambeau Field is looking for a professional part-time front desk agent to work 3-4 days a week from 3pm - 11pm.
Critical Success Factors
- Greet and welcome guest.
- Assign rooms and keys.
- Keep track of daily scheduled functions and their locations.
- Manage all daily arrivals and departures, including groups.
- Prepare guest folio and collect payment for visit.
- Follow banking-out and shift closing procedures.
- Maintain safe and clean work areas.
- Provide accurate, descriptive hotel information to guests and callers including hours of operation, guestroom features and locations, all services and amenities provided, and local area information.
- Provide suggestions for places to visit, eat, and shop as well directions and maps.
- Handle mail, messages, guestroom messages, and faxes per prescribed procedure.
- Arrange transportation.
- Carry out specified duties in the event of emergencies.
- Answer phones promptly in a polite and professional manner using the standard phraseology.
- Route incoming calls to the appropriate department, guestroom, meeting room, or other facility.
- Handle wake-up calls and ensure timely delivery by following standard procedure.
- Assist guests with function of all guestroom features.
- Log and track all guest complaints.
- Promptly communicate all requests to appropriate departments.
- Assist in solving billing discrepancies.
- Handle monetary transactions per prescribed procedure.
- Utilize property management system and all other required technology to carry out daily responsibilities.
- Advise guests and callers of current rates and promotions.
- Show guest rooms and meeting space to prospective guests as needed.
Benefits
1. Hilton Team Member Travel Program
2. Tuition Reimbursement (NEW!)
3. Employee Referral Bonus (NEW!)
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Work Location: In person
See All 34 Front Desk Agent Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Front Desk Agent JobsFront Desk Agent Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Front Desk Agent Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
What Wisconsin Employers Look For
The qualifications that appear most often in front desk agent jobs across Wisconsin.
- High school diploma or equivalent required by most Wisconsin employers
- Prior customer service or front desk experience in hospitality or healthcare preferred
- Proficiency with property management software such as Opera or RoomKey
- Strong verbal communication skills and professional guest-facing demeanor
- Ability to work rotating shifts including evenings, weekends, and holidays
- Basic computer skills including data entry and reservation system navigation
Front Desk Agent Jobs in Wisconsin: Frequently Asked Questions
How do you become a front desk agent in Wisconsin?
Most Wisconsin front desk agent positions require a high school diploma and no state-issued license. Employers in hospitality typically hire candidates who complete an accredited hospitality or business program at schools like Madison College or Milwaukee Area Technical College. Healthcare front desk roles may prefer medical administrative coursework or a certified medical administrative assistant credential, which strengthens applications significantly at Wisconsin hospital systems and clinic networks.
Which companies hire front desk agents in Wisconsin?
Wisconsin front desk agent roles are posted by Aimbridge Hospitality, Hampton by Hilton, and Schulte Hospitality and others right now, based on current listings on Migrate Mate as of September 2026. Wisconsin's mix of hotel groups, regional health systems, and corporate campuses keeps front desk hiring active throughout the year.
Which Wisconsin cities have the most front desk agent jobs?
Appleton, Green Bay, and Milwaukee have the most front desk agent openings in Wisconsin. Milwaukee leads because of its large hotel corridor, convention center activity, and major health systems, while Madison's university campus and state government offices drive consistent demand, and Green Bay's tourism and regional healthcare employers account for strong hiring in the northeast part of the state.
Are there remote front desk agent jobs in Wisconsin?
Yes, but they're rare. Front desk agent work is inherently on-site because it involves in-person guest or patient interaction, check-in processing, and property coordination. About 0% of front desk agent openings tied to Wisconsin are remote or hybrid as of September 2026, and those positions tend to be reservation agent or virtual check-in coordinator roles rather than traditional front desk positions.
How can I get hired as a front desk agent in Wisconsin with little or no experience?
The most realistic entry path is applying to part-time or seasonal front desk roles at Wisconsin hotel properties, which commonly hire candidates without prior experience and train on-site. Large employers like Marriott-managed properties in Milwaukee and Madison run structured new-hire orientation programs. Moving laterally from a food service, retail, or call center role demonstrates the customer-facing skills Wisconsin employers prioritize, and completing a hospitality certificate at a Wisconsin technical college gives candidates a clear edge.
Where can I find and apply to front desk agent jobs in Wisconsin?
You can find and apply to front desk agent jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings. Search the available roles, find the ones that match your experience and preferred location, and apply directly to the ones that fit.
See All 34 Front Desk Agent Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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