Front Desk Agent Jobs in South Carolina
Front Desk Agent jobs in South Carolina are concentrated in Charleston, Columbia, and Myrtle Beach, where hospitality, healthcare, and corporate services drive consistent demand at every level from entry-level to senior front office roles. Major employers with lasting footprints in the state include Hilton, Marriott, and Prisma Health, which together account for a large share of openings. The most in-demand specialties are hotel front office operations, medical reception, and corporate guest services. Find a role that fits below and apply directly.
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The Front Desk Agent at The Charleston Place leads efforts in providing unparalleled guest accommodations and comfort during their stay. This desirable role provides a flexible work environment, as it is a dual role comprised of the Lobby Host (Front of House) & Operations Host (Back of House) shifts. These shifts (Operations vs Lobby) are determined based on business needs as well as your personal skillset. Both the Operations & Lobby Host shifts support the hotel’s operations, with Lobby Hosts primarily interacting face-to-face with guests and property visitors and Operations Hosts primarily interacting with guests and employees via telephone and other virtual means. As the internal experts on Rooms Operations, this team is fluent in property and system knowledge and provides intuitive services and seamless interactions for our guests.
DUTIES & RESPONSIBILITIES:
Maintains knowledge of hotel features/services, outlets, hours of operation, etc.
Practices emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.
Acts as an ambassador of the hotel and the company at all times, in and outside of the workplace.
Observes standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
Maintain confidentiality and security of all guests and general hotel information.
While on Front of House (FOH) Lobby Host Shifts, this role:
Monitors all guest and visitor activity coming through the hotel’s entrance.
Looks after daily hotel check-ins and check-outs.
Assists in-house guests with stay-related questions and requests.
Monitors internal radio communications.
Assists in other areas as needed.
While on Back of House (BOH) Lobby Host Shifts, this role:
Assists pre-arrival and in-house guests with stay-related questions and requests.
Monitors all recorded hotel guest needs.
Leads room blocking efforts.
Attends daily Operations Meetings.
Pre-registers guests.
Serves as an internal operator for Host Desk calls.
Assists in other areas as needed.
REQUIRED STRENGTHS, SKILLS, & EXPERIENCE:
Comfortable engaging with people face-to-face and/or telephone interactions and working in a fast-paced environment.
Enjoy strategic and structured tasks.
Experience in front office or customer service, preferably in a luxury environment.
Proficient in using property management systems.
Excellent communication and interpersonal skills.
Professional appearance and polished demeanor.
Fluency in English; additional languages are an asset.
Ability to multitask, stay calm under pressure, and solve problems efficiently.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
Must be able to lift equipment, supplies, etc. of at least 30 pounds.
Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
The role may require extended periods of time on your feet, especially during peak hotel hours or events.
Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
Available to work varied shifts, including nights, weekends, and holidays.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
_______________________________________________________________________________
BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.
The Front Desk Agent at The Charleston Place leads efforts in providing unparalleled guest accommodations and comfort during their stay. This desirable role provides a flexible work environment, as it is a dual role comprised of the Lobby Host (Front of House) & Operations Host (Back of House) shifts. These shifts (Operations vs Lobby) are determined based on business needs as well as your personal skillset. Both the Operations & Lobby Host shifts support the hotel’s operations, with Lobby Hosts primarily interacting face-to-face with guests and property visitors and Operations Hosts primarily interacting with guests and employees via telephone and other virtual means. As the internal experts on Rooms Operations, this team is fluent in property and system knowledge and provides intuitive services and seamless interactions for our guests.
DUTIES & RESPONSIBILITIES:
Maintains knowledge of hotel features/services, outlets, hours of operation, etc.
Practices emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.
Acts as an ambassador of the hotel and the company at all times, in and outside of the workplace.
Observes standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
Maintain confidentiality and security of all guests and general hotel information.
While on Front of House (FOH) Lobby Host Shifts, this role:
Monitors all guest and visitor activity coming through the hotel’s entrance.
Looks after daily hotel check-ins and check-outs.
Assists in-house guests with stay-related questions and requests.
Monitors internal radio communications.
Assists in other areas as needed.
While on Back of House (BOH) Lobby Host Shifts, this role:
Assists pre-arrival and in-house guests with stay-related questions and requests.
Monitors all recorded hotel guest needs.
Leads room blocking efforts.
Attends daily Operations Meetings.
Pre-registers guests.
Serves as an internal operator for Host Desk calls.
Assists in other areas as needed.
REQUIRED STRENGTHS, SKILLS, & EXPERIENCE:
Comfortable engaging with people face-to-face and/or telephone interactions and working in a fast-paced environment.
Enjoy strategic and structured tasks.
Experience in front office or customer service, preferably in a luxury environment.
Proficient in using property management systems.
Excellent communication and interpersonal skills.
Professional appearance and polished demeanor.
Fluency in English; additional languages are an asset.
Ability to multitask, stay calm under pressure, and solve problems efficiently.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
Must be able to lift equipment, supplies, etc. of at least 30 pounds.
Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
The role may require extended periods of time on your feet, especially during peak hotel hours or events.
Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
Available to work varied shifts, including nights, weekends, and holidays.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
_______________________________________________________________________________
BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.
See All 20 Front Desk Agent Jobs in South Carolina
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Find Front Desk Agent JobsFront Desk Agent Jobs by City in South Carolina
Where South Carolina roles are concentrated, by current openings.
Front Desk Agent Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
What South Carolina Employers Look For
The qualifications that appear most often in front desk agent jobs across South Carolina.
- High school diploma or GED recognized by a South Carolina educational institution
- At least one year of front desk, reception, or guest services experience preferred
- Proficiency with property management systems such as Opera or similar hotel software
- Strong verbal communication skills for in-person and phone guest interactions
- Ability to work flexible shifts including evenings, weekends, and holidays
- Basic computer skills including Microsoft Office and electronic scheduling tools
Front Desk Agent Jobs in South Carolina: Frequently Asked Questions
How do you become a front desk agent in South Carolina?
Front desk agent roles in South Carolina do not require a state-issued license, so the path to hiring is straightforward. Most employers look for a high school diploma or equivalent and some customer service background. Hotel and resort employers along the Grand Strand and in Charleston often hire candidates directly from hospitality programs at institutions like Horry-Georgetown Technical College or Trident Technical College, which offer certificates that give applicants a practical edge.
Which companies hire front desk agents in South Carolina?
Companies currently hiring front desk agents in South Carolina include BHC, Sleep Inn, and MCR Hotels, per current listings on Migrate Mate as of August 2026. South Carolina's strong tourism economy and growing healthcare sector mean both hotel groups and health systems are among the most consistent sources of front desk openings statewide.
Which South Carolina cities have the most front desk agent jobs?
Greenville, Clemson, and Columbia have the most front desk agent openings in South Carolina. Charleston and Myrtle Beach are driven by the state's major hotel and resort industry, while Columbia's concentration of state government offices, healthcare systems like Prisma Health, and corporate headquarters generates steady demand for medical and professional front desk roles year-round.
Are there remote front desk agent jobs in South Carolina?
Yes, but they're rare. Front desk agent work is largely on-site by nature, requiring in-person guest or patient interaction. About 0% of front desk agent openings tied to South Carolina are remote or hybrid as of August 2026, and those positions tend to be in virtual receptionist or administrative support roles rather than traditional hotel or clinic front desk positions.
How can I get hired as a front desk agent in South Carolina with little or no experience?
The most realistic entry path is applying to front-of-house associate or guest services assistant roles at South Carolina's large hotel groups and hospital systems, which regularly hire candidates without prior front desk experience. Employers like Marriott properties along the Grand Strand and healthcare networks in Columbia often promote from bellhop, concierge assistant, or patient transport roles. Completing a short hospitality certificate at Trident Technical College or Horry-Georgetown Technical College signals readiness and gives candidates a concrete edge over those with no credentials.
Where can I find and apply to front desk agent jobs in South Carolina?
You can find and apply to front desk agent jobs in South Carolina on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience and location, then apply directly to the ones that fit.
See All 20 Front Desk Agent Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find Front Desk Agent Jobs