Customer Success Representative Jobs in California
Customer Success Representative jobs in California are among the most active in the country, concentrated in SaaS, fintech, and enterprise technology companies at levels from entry-level associate through senior strategic accounts. San Francisco, Los Angeles, and San Diego are the largest hiring metros, home to major employers like Salesforce, ServiceNow, and Intuit that maintain substantial customer success teams. The most in-demand specialties are onboarding and implementation, enterprise account health, and product adoption. Find a role that fits below and apply directly.
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Showing 5 of 107+ Customer Success Representative jobs
About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
ROLE AND RESPONSIBILITIES
The Inside Sales Representative II is responsible for managing the full sales cycle for assigned prospects and customers, from lead qualification through deal closure. This role works cross-functionally with marketing, product, and customer success teams to deliver compelling sales experiences that align with Tekion's value proposition. The ideal candidate has strong communication skills, sales acumen, and a track record of meeting or exceeding quotas in a fast-paced environment.
- Conduct discovery calls, product demos, and needs assessments to understand customer requirements.
- Manage and progress a pipeline of qualified opportunities to meet or exceed sales targets.
- Collaborate with marketing to follow up on inbound leads and nurture prospects through the funnel.
- Customize product messaging and proposals based on prospect needs, challenges, and business goals.
- Maintain accurate records of all sales activities in the CRM system.
- Partner with cross-functional teams to ensure smooth handoff and onboarding of closed deals.
- Stay up to date on product offerings, competitive landscape, and market trends. Provide feedback to product and marketing teams to improve messaging and customer alignment.
BASIC QUALIFICATIONS
- 2–4 years of inside sales or business development experience in a SaaS or technology environment.
- Proven ability to meet or exceed individual sales quotas.
- Strong written, verbal, and presentation skills.
- Proficiency with CRM systems (e.g., Salesforce), sales engagement tools, and prospecting platforms.
- Comfortable conducting demos and presenting to technical and non-technical stakeholders.
- Highly organized with the ability to manage multiple opportunities simultaneously.
PREFERRED QUALIFICATIONS
- Bachelor's degree in business, marketing, communications, or a related field.
PERKS & BENEFITS
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley's most dominant and successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development
Current Tekion Employees – Please apply via Greenhouse Internal Job Board
The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. In addition to the compensation listed, this position may be eligible for equity compensation, and/or a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process.
Base Salary Range $52,875—$88,000 USD
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
ROLE AND RESPONSIBILITIES
The Inside Sales Representative II is responsible for managing the full sales cycle for assigned prospects and customers, from lead qualification through deal closure. This role works cross-functionally with marketing, product, and customer success teams to deliver compelling sales experiences that align with Tekion's value proposition. The ideal candidate has strong communication skills, sales acumen, and a track record of meeting or exceeding quotas in a fast-paced environment.
- Conduct discovery calls, product demos, and needs assessments to understand customer requirements.
- Manage and progress a pipeline of qualified opportunities to meet or exceed sales targets.
- Collaborate with marketing to follow up on inbound leads and nurture prospects through the funnel.
- Customize product messaging and proposals based on prospect needs, challenges, and business goals.
- Maintain accurate records of all sales activities in the CRM system.
- Partner with cross-functional teams to ensure smooth handoff and onboarding of closed deals.
- Stay up to date on product offerings, competitive landscape, and market trends. Provide feedback to product and marketing teams to improve messaging and customer alignment.
BASIC QUALIFICATIONS
- 2–4 years of inside sales or business development experience in a SaaS or technology environment.
- Proven ability to meet or exceed individual sales quotas.
- Strong written, verbal, and presentation skills.
- Proficiency with CRM systems (e.g., Salesforce), sales engagement tools, and prospecting platforms.
- Comfortable conducting demos and presenting to technical and non-technical stakeholders.
- Highly organized with the ability to manage multiple opportunities simultaneously.
PREFERRED QUALIFICATIONS
- Bachelor's degree in business, marketing, communications, or a related field.
PERKS & BENEFITS
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley's most dominant and successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development
Current Tekion Employees – Please apply via Greenhouse Internal Job Board
The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. In addition to the compensation listed, this position may be eligible for equity compensation, and/or a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process.
Base Salary Range $52,875—$88,000 USD
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
See All 107+ Customer Success Representative Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find JobsCustomer Success Representative Jobs by City in California
Where California roles are concentrated, by current openings.
Customer Success Representative Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- Sunrun13
- ADT10
- Moon Valley Nursery6
- Ernest5
- State Farm4
Top Industries Hiring
- Technology & Software42
- Construction & Real Estate13
- Cybersecurity9
- Biotechnology & Pharmaceuticals8
- Consulting & Professional Services7
What California Employers Look For
The qualifications that appear most often in customer success representative jobs across California.
- Bachelor's degree in business, communications, or a related field preferred by most California employers
- One to three years of experience in customer success, account management, or a client-facing SaaS role
- Demonstrated ability to manage a portfolio of accounts and drive product adoption and retention
- Proficiency with CRM platforms such as Salesforce or Gainsight used widely across California tech companies
- Strong written and verbal communication skills for presenting to both technical and executive stakeholders
- Familiarity with data analysis and success metrics including churn rate, NPS, and customer health scores
Customer Success Representative Jobs in California: Frequently Asked Questions
How do you become a customer success representative in California?
There is no state-issued license or exam required to work as a customer success representative in California. Most California employers hire candidates with a bachelor's degree in business, communications, or a related field alongside demonstrated experience in a client-facing role. Building familiarity with CRM tools like Salesforce and earning a vendor-recognized certification, such as the Gainsight Certified Customer Success Associate, strengthens applications at California's many SaaS and technology companies.
How much do customer success representatives make in California?
Customer success representatives in California earn a median of about $49,560 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,110 for the lowest 10% to over $75,700 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer success representatives in California?
Employers hiring customer success representatives in California right now include Sunrun, ADT, and Moon Valley Nursery, based on current listings on Migrate Mate as of June 2026. California's dense concentration of SaaS headquarters and enterprise technology companies means the market remains one of the most consistent sources of customer success openings nationwide.
Which California cities have the most customer success representative jobs?
San Francisco, Los Angeles, and San Jose have the most customer success representative openings in California. San Francisco and the broader Bay Area generate the highest volume driven by the region's concentration of SaaS and cloud software headquarters, while Los Angeles reflects demand from media technology and e-commerce companies, and San Diego draws on its growing life sciences software and defense technology sectors.
Are there remote customer success representative jobs in California?
Yes, and more than most fields. About 22% of customer success representative openings tied to California are remote or hybrid as of June 2026, reflecting how naturally the role translates to video calls, digital onboarding platforms, and async communication. Fully remote positions are most common in mid-market and enterprise account management, where teams are distributed across multiple time zones.
How can I get hired as a customer success representative in California with little or no experience?
The most realistic entry path is moving from a closely adjacent role such as technical support specialist, sales development representative, or implementation coordinator at a California SaaS or technology company. Large California employers including Salesforce, Zendesk, and Intuit run associate customer success or rotational programs designed for candidates without direct experience. Completing a recognized CRM certification, building a portfolio of documented client outcomes from any customer-facing work, and targeting companies in growth stages often accelerates a first hire.
Where can I find and apply to customer success representative jobs in California?
You can find and apply to customer success representative jobs in California on Migrate Mate, which lists current California openings updated regularly. Find roles that fit your experience level and location, then apply directly to the employer through the listing.
See All 107+ Customer Success Representative Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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