Application Support Specialist Jobs in California
Application Support Specialist jobs in California are in strong and consistent demand, with openings concentrated in enterprise software, healthcare IT, and financial services at every level from entry-level technician through senior analyst. The largest hiring activity is in the San Francisco Bay Area, Los Angeles, and San Diego, where companies like Salesforce, Kaiser Permanente, and Wells Fargo maintain significant application support operations. The most sought-after specialties in California are ERP support, Salesforce administration, and cloud-based ticketing system management. Find a role that fits below and apply directly.
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INTRODUCTION
Transform your technical skills into impactful solutions! As a Technical Application Specialist based in our Dublin, California office, you will provide technical support via phone, email, and chat within our Application Support Group. You will be responsible for diagnosing, troubleshooting, repairing, and debugging software, as well as documenting and escalating issues as necessary. We are seeking applicants with strong problem-solving abilities, excellent communication skills, and a proactive approach to customer support.
ROLE AND RESPONSIBILITIES
- Confer with customers via phone, email, or chat to diagnose technical and system problems, troubleshoot, repair, and test solutions within our Application Support Group.
- Respond to customer calls in a professional manner, providing appropriate solutions and advice.
- Interact with customers to perform complex testing, support, and troubleshooting of technical functions remotely.
- Ensure service quality levels are maintained and adhered to, handling all issues in a timely manner.
- Review outstanding issues, ensuring customers and management are kept informed of progress.
- Attend relevant Epicor product training courses in line with the Application Specialist role.
BASIC QUALIFICATIONS
- 3+ years of applicable experience and demonstrated success/knowledge.
- Industry knowledge and experience.
- Desired bachelor’s degree in engineering, Computer Science, or related field (or equivalent experience).
- Ability to effectively communicate both verbally and in writing.
- Strong customer service skills, detail-oriented, initiative-taker with a positive attitude.
- Strong problem-solving and technical troubleshooting skills.
- Ability to handle inquiries from customers via multiple channels in a fast-paced call center environment.
PREFERRED QUALIFICATIONS
- Experience supporting Telecom platforms, Inventory Receiving, or troubleshooting EDI integrations, mappings, or transaction issues.
- Knowledge of Microsoft SQL, ERP applications or analytical tools.
- Knowledge of financial, manufacturing, retail, or distribution business processes.
- Experience in database administration, installation, and configuration.
- Ability to work all available shifts including nights, weekends, and holidays.
- Spanish speaking will be valued.
- Networking, Cloud, SAAS and Retail skills helpful.
ABOUT EPICOR
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
COMPETITIVE PAY & BENEFITS
- Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
- Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Global Mobility: Comprehensive support for international relocations and permanent residency processes.
EQUAL OPPORTUNITIES AND ACCOMMODATIONS STATEMENT
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role—but your experience doesn’t match every qualification of the job description, that’s okay—consider applying regardless.
We are an equal-opportunity employer.
RANGE
Minimum: $62,000 USD Maximum: $100,000 USD
The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
RECRUITER
Mouy Bun
See All 10 Application Support Specialist Jobs in California
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Find JobsApplication Support Specialist Jobs by City in California
Where California roles are concentrated, by current openings.
Application Support Specialist Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- AMETEK1

- Abbott Diagnostics Scarborough1

- DIVERGENT1

- Epicor Software1

- Hamilton Medical1

Top Industries Hiring
- Consulting & Professional Services2
- Biotechnology & Pharmaceuticals1
- Education1
- Electronics & Hardware1
- Healthcare & Medical Services1
What California Employers Look For
The qualifications that appear most often in application support specialist jobs across California.
- Associate or bachelor's degree in information technology, computer science, or a related field
- One to three years of hands-on experience supporting enterprise business applications or SaaS platforms
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk for incident tracking and resolution
- Demonstrated ability to troubleshoot application errors, data issues, and user access problems
- Experience working within ITIL frameworks or following structured change management processes
- Strong written and verbal communication skills for coordinating with end users and technical teams
Application Support Specialist Jobs in California: Frequently Asked Questions
How do you become an application support specialist in California?
Most California employers require at least an associate degree in information technology or computer science, though a bachelor's degree is increasingly standard for mid-level roles. No state-issued license is required for this role in California. Earning a vendor-recognized certification such as CompTIA A+, ITIL Foundation, or a Salesforce Administrator credential strengthens your candidacy significantly. Many California employers, especially in enterprise software and healthcare IT, use these certifications as a baseline screening requirement alongside relevant technical coursework.
Which companies hire application support specialists in California?
Employers hiring application support specialists in California right now include AMETEK, Abbott Diagnostics Scarborough, and DIVERGENT, based on current listings on Migrate Mate as of June 2026. California's concentration of enterprise technology firms, large health systems, and financial institutions means demand is distributed across multiple sectors rather than driven by a single industry.
Which California cities have the most application support specialist jobs?
Los Angeles, San Francisco, and California have the most application support specialist openings in California. The Bay Area leads because of its density of enterprise software headquarters and cloud technology companies, while Los Angeles and San Diego attract openings through large healthcare systems, media conglomerates, and defense contractors that all rely on dedicated application support teams.
Are there remote application support specialist jobs in California?
Yes, and more than most fields. About 70% of application support specialist openings tied to California are remote or hybrid as of June 2026, reflecting how much of the work involves software troubleshooting, ticket management, and user communication that can be done from anywhere. Roles involving ERP administration, SaaS platform support, and cloud-based application monitoring tend to be the most remote-friendly.
How can I get hired as an application support specialist in California with little or no experience?
The most realistic entry path is a help desk or IT support technician role at a large California employer, which provides hands-on exposure to ticketing systems and enterprise applications that application support teams rely on daily. California-based healthcare networks like Kaiser Permanente and technology companies like Salesforce run structured associate IT programs and rotational support tracks designed for candidates without direct experience. Earning an entry-level certification such as CompTIA A+ or ITIL Foundation before applying gives your resume a concrete technical signal that offsets limited experience.
Where can I find and apply to application support specialist jobs in California?
You can find and apply to application support specialist jobs in California on Migrate Mate, which lists current California openings across enterprise technology, healthcare IT, financial services, and more. Find the roles that fit your experience and location and apply directly.
See All 10 Application Support Specialist Jobs in California
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