Application Support Specialist Jobs
Application Support Specialist jobs are open across healthcare, financial services, manufacturing, and enterprise software, from entry-level helpdesk to senior and lead tiers, with specializations in ERP systems, SaaS platforms, and ITSM tooling. Find a role that fits from the openings below and apply directly.
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Showing 5 of 113+ Application Support Specialist jobs
INTRODUCTION
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a App. Software Dev. Sr Prin. Consultant to join our team in Oakbrook, Illinois (US-IL), United States (US).
Job Description
Key Responsibilities
- Administer and support the PTC Windchill platform and Creo
- Exposure providing support for CAD engineering applications including mechanical, electrical, firmware and packaging
- Troubleshoot and resolve user-reported issues.
- Manage user provisioning, access requests, and license administration.
- Coordinate with software vendors for issue resolution and upgrades.
- Work with two offshore support resources supporting Windchill operations.
- Support application upgrades, patches, testing, and documentation.
- Ensure timely resolution of incidents and service requests.
Required Qualifications
- 8+ years of experience supporting Windchill and engineering/CAD applications.
- Strong troubleshooting and user support experience.
- Experience with access management and software licensing.
- Ability to work directly with engineering and business users.
- Excellent communication and coordination skills.
- Experience working with global or offshore support teams is preferred.
Preferred
- Experience with CAD-to-PLM integrations.
- Knowledge of engineering change management and product lifecycle management (PLM) processes.
- Familiarity with ITIL-based support processes.
COMPENSATION
- The starting hourly range for this remote role is ($70-$75/hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
INTRODUCTION
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a App. Software Dev. Sr Prin. Consultant to join our team in Oakbrook, Illinois (US-IL), United States (US).
Job Description
Key Responsibilities
- Administer and support the PTC Windchill platform and Creo
- Exposure providing support for CAD engineering applications including mechanical, electrical, firmware and packaging
- Troubleshoot and resolve user-reported issues.
- Manage user provisioning, access requests, and license administration.
- Coordinate with software vendors for issue resolution and upgrades.
- Work with two offshore support resources supporting Windchill operations.
- Support application upgrades, patches, testing, and documentation.
- Ensure timely resolution of incidents and service requests.
Required Qualifications
- 8+ years of experience supporting Windchill and engineering/CAD applications.
- Strong troubleshooting and user support experience.
- Experience with access management and software licensing.
- Ability to work directly with engineering and business users.
- Excellent communication and coordination skills.
- Experience working with global or offshore support teams is preferred.
Preferred
- Experience with CAD-to-PLM integrations.
- Knowledge of engineering change management and product lifecycle management (PLM) processes.
- Familiarity with ITIL-based support processes.
COMPENSATION
- The starting hourly range for this remote role is ($70-$75/hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
See All 113+ Application Support Specialist Jobs
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Find JobsApplication Support Specialist Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Beckman Coulter Diagnostics5
- Bracco Amt5
- Cortland5
- Merit Medical Systems4
- AMETEK3
Top Industries Hiring
- Medical Devices23
- Manufacturing19
- Technology & Software18
- Healthcare & Medical Services13
- Consulting & Professional Services9
What Employers Look For
The qualifications that appear most often in application support specialist jobs.
- Experience with ticketing systems such as ServiceNow, Jira, or Zendesk
- Proficiency supporting ERP, CRM, or SaaS enterprise applications
- Strong SQL skills for querying databases and troubleshooting data issues
- Bachelor's degree in information technology, computer science, or a related field
- ITIL Foundation certification or demonstrated knowledge of ITIL processes
- Ability to document technical procedures and create end-user support guides
Tips for Your Application Support Specialist Job Search
Tailor your resume to the tech stack
Hiring managers scan for specific tools, so list every ticketing system, ERP, or SaaS platform you've supported by name. Vague phrases like 'various enterprise software' cost you callbacks that a concrete list of systems would win.
Quantify incidents resolved and uptime impact
Generic 'troubleshot issues' bullets get ignored. Replace them with outcome statements: average ticket volume handled, resolution time improvements, or outage hours prevented. Numbers make your support experience legible to non-technical hiring managers.
Apply early to roles that fit
Migrate Mate lists application support specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by environment type
Application support roles differ sharply between cloud-hosted SaaS, on-premise ERP, and hybrid legacy environments. Targeting openings that match your hands-on environment prevents wasted interviews where your experience doesn't translate to the team's actual stack.
Prepare for scenario-based technical screens
Expect interviewers to walk through a mock incident: a user can't log in, an integration feed is failing, or a report won't generate. Practice narrating your diagnostic steps out loud, because clear communication under pressure is what separates candidates at this stage.
Negotiate shift coverage expectations early
Application support roles often carry on-call or off-hours rotation. Ask about the rotation schedule, escalation paths, and compensation for on-call hours during the offer stage, not after you've accepted, so you can evaluate the full compensation picture accurately.
Application Support Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most application support specialists?
The companies hiring the most application support specialists right now include Beckman Coulter Diagnostics, Bracco Amt, and Cortland, with the largest share of openings in Texas, Illinois, and California, based on current listings on Migrate Mate as of June 2026. Healthcare systems, financial services firms, and enterprise software vendors consistently account for the highest volume of postings.
How many application support specialist jobs are remote?
About 27% of application support specialist openings are fully remote or hybrid as of June 2026, making it one of the more flexible roles in IT operations. Fully remote positions are most concentrated in SaaS product support and cloud-based ERP environments, where specialists can access systems and user accounts without being on-site.
How do you become an application support specialist?
Start by building hands-on familiarity with at least one enterprise platform, whether through a help desk role, an internship, or a personal lab environment. Earn an ITIL Foundation certification to demonstrate process knowledge. Then target entry-level application support or junior systems analyst roles where you can document real incident resolution experience before moving into a specialist title.
Can you get hired as an application support specialist with little experience?
Yes, many employers hire candidates from help desk or desktop support backgrounds into application support roles, especially when the candidate already knows the company's core platform. Focus on roles that list the specific software you've used, and highlight any experience writing knowledge base articles, escalating tickets, or training end users, since those skills transfer directly.
What does the application support specialist interview process look like?
Most hiring processes run a recruiter screen, a technical phone interview covering your experience with specific tools and your troubleshooting methodology, and a final-round panel or manager interview. Technical screens often include a live scenario where you walk through diagnosing a fictional application issue. Some employers add a short take-home exercise involving SQL queries or log analysis.
Where can I find and apply to application support specialist jobs?
You can find and apply to application support specialist jobs on Migrate Mate, which lists current openings from employers across the United States. Find roles that match your experience and the tools you know, then apply directly to each listing.
See All 113+ Application Support Specialist Jobs
Jump back to the full list of openings and apply to any application support specialist role that fits.
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