Director Of Client Services Jobs
Director Of Client Services jobs are open across technology, financial services, healthcare, and professional services, from mid-level manager to VP, with specializations in account management, customer success, and enterprise relationships. Find a role that fits from the openings below and apply directly.
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Showing 5 of 34+ Director Of Client Services jobs
Who We Are:
Bluewater Technologies Group, Inc., founded in 1985, is the only woman-owned business of its kind, bringing together multiple industry-leading teams under one roof. Our mission is simple: unlock the potential of spaces. That potential might mean helping organizations communicate more clearly, operate more efficiently, or even monetize their environments in new ways. From large-scale events and brand activations to workplace environments and permanent installations, we transform spaces into places that connect, inspire, and perform.
Role Summary:
This role requires a proactive mindset, strong leadership skills, and the ability to juggle multiple projects while staying calm under pressure. You’ll also be expected to be onsite for select activations, sometimes for extended hours—including nights, weekends, and travel—as part of ensuring flawless execution.
Responsibilities:
-
Client Growth & Strategic Leadership
- Serve as the strategic lead across a portfolio of high-value clients, driving long-term account growth, retention, and satisfaction.
- Identify and develop upsell and cross-sell opportunities in partnership with Sales, translating client goals into innovative experiential solutions.
- Act as a senior advisor to clients, offering guidance on best practices in live, virtual, and hybrid engagement strategies.
-
Team Leadership & Development
- Lead, mentor, and encourage team that blends operational management with sales team values.
- Foster a proactive, solutions-oriented culture that anticipates client needs and drives value beyond expectations.
-
Sales & Business Development
- Leverage project management tools and CRM systems to maintain visibility into pipeline, timelines, and account health.
- Collaborate with Marketing teams on pitches, RFPs, and strategic pursuits.
- Support revenue generation efforts by shaping proposals, contributing to scopes of work, and influencing pricing strategies that align with client value.
- Represent the Client Services function in strategic planning and pipeline meetings.
-
Program Oversight & Delivery
- Oversee the end-to-end delivery of complex experiential programs, ensuring seamless execution from ideation through activation.
- Partner with internal teams (Creative, Development, and Production) to align deliverables with client expectations and timelines.
- Own client communications for escalations and key milestones, ensuring transparency and accountability.
-
Insights & Innovation
- Stay current on industry trends, technologies, and audience behaviors to provide thought leadership and inspire innovation.
- Other duties as assigned.
Skills/Qualifications:
- 8–12+ years of experience in client services, account management, or program delivery within the experiential, event marketing, or live production space.
- Proven success managing high-profile clients and complex, multi-channel programs (physical, digital, and hybrid).
- Demonstrated experience in driving account growth through upselling, cross-selling, and strategic planning.
- Prior leadership experience managing and scaling client-facing teams in a fast-paced, deadline-driven environment.
- Strong understanding of sales cycles, proposals, and pricing models within a service-oriented business.
- Skilled in identifying client needs and converting them into revenue-generating opportunities.
- Financial fluency in managing scopes of work, budgets, and profitability across multiple accounts.
- Ability to serve as a trusted advisor to clients, guiding them through complex decision-making with confidence and creativity.
- Strategic mindset with the ability to zoom out for big-picture planning while remaining detail-oriented in execution.
- Deep knowledge of brand experience best practices, consumer engagement, and experiential strategy.
- Exceptional presentation, communication, and storytelling skills—able to influence stakeholders at all levels.
- High emotional intelligence and client-first mindset with the ability to build long-term relationships and navigate challenging conversations with poise.
Why Join Us
- Play a strategic role in strengthening collaboration, innovation, and operational excellence across the organization.
- Competitive compensation, comprehensive benefits, and ongoing support for certifications and leadership development.
- Thrive in a collaborative, People-Centric culture built on our EPIC values: Excellence, Passion, Integrity, and Collaboration - while Having Fun!
- Enjoy the flexibility of our hybrid work policy, with a balance of in-office collaboration and work-from-home days designed to support productivity, teamwork, and work-life balance.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role requires onsite presence at key activations and events, where extended hours—including evenings and weekends—are common. Candidates should be comfortable being on their feet for long periods, working in fast-paced environments, and performing light physical tasks as needed. Lifting up to 25 lbs and pushing or maneuvering road cases are not uncommon, especially during setup or breakdown.
Additional Information
This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Leadership reserves the right to modify, add, or remove duties as necessary to meet business needs. All employment at Bluewater Technologies Group, Inc. is at-will and subject to company policies and procedures.
Apply today to join Bluewater Technologies and help us create memorable experiences that leave a lasting impression!
Bluewater Technologies Group, Inc. is a woman-owned business that is an Equal Opportunity Employer committed to creating a diverse, equitable, inclusive, and welcoming company culture. We do not discriminate against candidates and employees because of their gender, gender identity, race, disability status, ethnicity, national origin, age, sexual orientation, education, religion, veteran status, or any other protected status under the law. We are committed to building a work environment where everyone’s thoughts, ideas, and perspectives matter, while ensuring that all individuals are treated fairly, have access to the same opportunities, and are given the resources they need to succeed in their job, regardless of their background.
Who We Are:
Bluewater Technologies Group, Inc., founded in 1985, is the only woman-owned business of its kind, bringing together multiple industry-leading teams under one roof. Our mission is simple: unlock the potential of spaces. That potential might mean helping organizations communicate more clearly, operate more efficiently, or even monetize their environments in new ways. From large-scale events and brand activations to workplace environments and permanent installations, we transform spaces into places that connect, inspire, and perform.
Role Summary:
This role requires a proactive mindset, strong leadership skills, and the ability to juggle multiple projects while staying calm under pressure. You’ll also be expected to be onsite for select activations, sometimes for extended hours—including nights, weekends, and travel—as part of ensuring flawless execution.
Responsibilities:
-
Client Growth & Strategic Leadership
- Serve as the strategic lead across a portfolio of high-value clients, driving long-term account growth, retention, and satisfaction.
- Identify and develop upsell and cross-sell opportunities in partnership with Sales, translating client goals into innovative experiential solutions.
- Act as a senior advisor to clients, offering guidance on best practices in live, virtual, and hybrid engagement strategies.
-
Team Leadership & Development
- Lead, mentor, and encourage team that blends operational management with sales team values.
- Foster a proactive, solutions-oriented culture that anticipates client needs and drives value beyond expectations.
-
Sales & Business Development
- Leverage project management tools and CRM systems to maintain visibility into pipeline, timelines, and account health.
- Collaborate with Marketing teams on pitches, RFPs, and strategic pursuits.
- Support revenue generation efforts by shaping proposals, contributing to scopes of work, and influencing pricing strategies that align with client value.
- Represent the Client Services function in strategic planning and pipeline meetings.
-
Program Oversight & Delivery
- Oversee the end-to-end delivery of complex experiential programs, ensuring seamless execution from ideation through activation.
- Partner with internal teams (Creative, Development, and Production) to align deliverables with client expectations and timelines.
- Own client communications for escalations and key milestones, ensuring transparency and accountability.
-
Insights & Innovation
- Stay current on industry trends, technologies, and audience behaviors to provide thought leadership and inspire innovation.
- Other duties as assigned.
Skills/Qualifications:
- 8–12+ years of experience in client services, account management, or program delivery within the experiential, event marketing, or live production space.
- Proven success managing high-profile clients and complex, multi-channel programs (physical, digital, and hybrid).
- Demonstrated experience in driving account growth through upselling, cross-selling, and strategic planning.
- Prior leadership experience managing and scaling client-facing teams in a fast-paced, deadline-driven environment.
- Strong understanding of sales cycles, proposals, and pricing models within a service-oriented business.
- Skilled in identifying client needs and converting them into revenue-generating opportunities.
- Financial fluency in managing scopes of work, budgets, and profitability across multiple accounts.
- Ability to serve as a trusted advisor to clients, guiding them through complex decision-making with confidence and creativity.
- Strategic mindset with the ability to zoom out for big-picture planning while remaining detail-oriented in execution.
- Deep knowledge of brand experience best practices, consumer engagement, and experiential strategy.
- Exceptional presentation, communication, and storytelling skills—able to influence stakeholders at all levels.
- High emotional intelligence and client-first mindset with the ability to build long-term relationships and navigate challenging conversations with poise.
Why Join Us
- Play a strategic role in strengthening collaboration, innovation, and operational excellence across the organization.
- Competitive compensation, comprehensive benefits, and ongoing support for certifications and leadership development.
- Thrive in a collaborative, People-Centric culture built on our EPIC values: Excellence, Passion, Integrity, and Collaboration - while Having Fun!
- Enjoy the flexibility of our hybrid work policy, with a balance of in-office collaboration and work-from-home days designed to support productivity, teamwork, and work-life balance.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role requires onsite presence at key activations and events, where extended hours—including evenings and weekends—are common. Candidates should be comfortable being on their feet for long periods, working in fast-paced environments, and performing light physical tasks as needed. Lifting up to 25 lbs and pushing or maneuvering road cases are not uncommon, especially during setup or breakdown.
Additional Information
This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Leadership reserves the right to modify, add, or remove duties as necessary to meet business needs. All employment at Bluewater Technologies Group, Inc. is at-will and subject to company policies and procedures.
Apply today to join Bluewater Technologies and help us create memorable experiences that leave a lasting impression!
Bluewater Technologies Group, Inc. is a woman-owned business that is an Equal Opportunity Employer committed to creating a diverse, equitable, inclusive, and welcoming company culture. We do not discriminate against candidates and employees because of their gender, gender identity, race, disability status, ethnicity, national origin, age, sexual orientation, education, religion, veteran status, or any other protected status under the law. We are committed to building a work environment where everyone’s thoughts, ideas, and perspectives matter, while ensuring that all individuals are treated fairly, have access to the same opportunities, and are given the resources they need to succeed in their job, regardless of their background.
Director Of Client Services Jobs by Experience Level
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Find JobsDirector Of Client Services Job Market
Who's Hiring
Top Industries Hiring
- Education
What Employers Look For
The qualifications that appear most often in director of client services jobs.
- 5 or more years of client services or account management experience
- Demonstrated ability to manage and grow enterprise client relationships
- Experience leading and mentoring client-facing teams
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Strong skills in contract negotiation and renewal management
- Bachelor's degree in business, communications, or a related field
Tips for Your Director Of Client Services Job Search
Quantify retention and revenue metrics
Hiring managers for this role want proof you protected and grew a book of business. Replace vague claims with specifics: renewal rates you maintained, upsell revenue you generated, or NPS improvements tied directly to your team's work.
Align your resume to industry language
A director of client services resume in SaaS reads differently than one in professional services or healthcare. Mirror the terminology in each job posting so your experience with escalation management, QBRs, or SLA compliance registers immediately with the hiring team.
Target companies at the right growth stage
Early-stage companies need you to build client success infrastructure from scratch. Late-stage firms want process optimization and team leadership. Read the job description carefully to match your strengths to what the company actually needs right now.
Apply early to roles that fit
Migrate Mate lists director of client services openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a client recovery story for interviews
Interviewers consistently ask how you handled a deteriorating client relationship. Prepare a specific example that walks through the trigger, your intervention, the outcome, and what you changed in your process afterward. Vague answers on this question cost candidates offers.
Negotiate scope before accepting an offer
Before signing, clarify the size of the book you'll own, whether you inherit existing team members or hire your own, and how performance is measured in year one. These details shape your ability to succeed and are reasonable to discuss during final-stage conversations.
Director Of Client Services Jobs: Frequently Asked Questions
Which companies are hiring the most director of client servicess?
The companies hiring the most director of client servicess right now include Z5 Inventory, EHD, and JCCS, with the largest share of openings in New York, California, and Massachusetts, based on current listings on Migrate Mate as of September 2026. Demand tends to be highest at companies with large enterprise or mid-market client bases.
How many director of client services jobs are remote?
About 75% of director of client services openings are fully remote or hybrid as of September 2026, making it one of the more flexible director-level roles available. Customer success and account management-focused positions tend to carry the highest remote availability, while roles tied to on-site client delivery or implementation teams are more likely to require in-person presence.
How do you become a director of client services?
Most directors of client services move up from account manager or client success manager roles, building experience with renewals, escalation handling, and cross-functional coordination before taking on team leadership. Demonstrating that you can manage a book of business, develop junior staff, and influence retention outcomes positions you for the step to director.
Can I get hired as a director of client services without direct experience?
A direct path without prior client services experience is difficult, but candidates who have led customer-facing teams in adjacent functions, such as professional services, implementation, or consulting, often make a successful transition. Emphasize any experience managing client expectations, handling escalations, and owning measurable outcomes to close the gap in your application.
What does the director of client services interview process look like?
The process typically begins with a recruiter screen, followed by a hiring manager conversation focused on your client portfolio and leadership approach. Later rounds often include a panel with sales, product, or operations stakeholders and a case study or scenario exercise involving a challenging client situation. Final interviews frequently involve a presentation to senior leadership.
Where can I find and apply to director of client services jobs?
You can find and apply to director of client services jobs on Migrate Mate, which lists current openings from across the United States. Find roles that fit your experience and apply directly to each listing on the platform.
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