Support Associate Jobs
Support Associate jobs are open across retail, healthcare, financial services, and technology, from entry-level to senior support roles, with specializations in customer support, technical support, and operations support. See the openings below and apply to the ones that match your experience.
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NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
Learn more about NYU Langone Hospital—Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Unit Support Associate - Operating Room - Nights.
In this role, the successful candidate Cleans and maintains a safe environment in assigned area and assists with activities necessary for effective functioning of the unit or department.
Job Responsibilities:
- Performs other duties as assigned
- Transports patients, supplies, laboratory specimens, blood, and other items as directed.
- Performs a variety of cleaning duties necessary to the orderly functioning of the respective unit or department. Cleans all equipment related to the unit or department. Responsible for garbage and trash disposal.
- Maintains patient safety. Responds to patient, family, and visitor needs in a timely fashion.
- Maintains inventory of unit or department supplies in alignment with par levels. Stocks and distributes supplies, instruments, and linens as appropriate.
Minimum Qualifications:
To qualify you must have a High School Diploma or GED. Excellent communication (both oral and written), interpersonal, and customer service skills.
Preferred Qualifications:
1 - 2 years In aHospital setting. Basic computer skills including Microsoft Office.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $47,979.15 - $47,979.15 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
Learn more about NYU Langone Hospital—Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Unit Support Associate - Operating Room - Nights.
In this role, the successful candidate Cleans and maintains a safe environment in assigned area and assists with activities necessary for effective functioning of the unit or department.
Job Responsibilities:
- Performs other duties as assigned
- Transports patients, supplies, laboratory specimens, blood, and other items as directed.
- Performs a variety of cleaning duties necessary to the orderly functioning of the respective unit or department. Cleans all equipment related to the unit or department. Responsible for garbage and trash disposal.
- Maintains patient safety. Responds to patient, family, and visitor needs in a timely fashion.
- Maintains inventory of unit or department supplies in alignment with par levels. Stocks and distributes supplies, instruments, and linens as appropriate.
Minimum Qualifications:
To qualify you must have a High School Diploma or GED. Excellent communication (both oral and written), interpersonal, and customer service skills.
Preferred Qualifications:
1 - 2 years In aHospital setting. Basic computer skills including Microsoft Office.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $47,979.15 - $47,979.15 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
Support Associate Jobs by Experience Level
Top Cities Hiring Support Associates
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Find Support Associate JobsSupport Associate Job Market
Who's Hiring
- Coach177
- Macy's116
- Belk45
- Amazon41
- Keystone Technologies41
Top Industries Hiring
- Healthcare & Medical Services11
- Retail9
- Technology & Software8
- Education6
- Insurance5
What Employers Look For
The qualifications that appear most often in support associate jobs.
- One or more years of customer-facing support or service experience
- Proficiency with a CRM or helpdesk platform such as Zendesk or Salesforce
- Strong written and verbal communication skills in a professional environment
- High school diploma or equivalent, with an associate or bachelor's degree preferred
- Ability to manage multiple open cases or requests simultaneously under deadline
- Familiarity with internal ticketing workflows, escalation paths, and SLA standards
Tips for Your Support Associate Job Search
Tailor your resume to ticket volume
Support associate postings often ask for experience handling high-volume queues. Mention the average number of customer interactions or tickets you managed daily, since that detail speaks directly to the throughput expectations hiring managers care about most.
Highlight your CRM and helpdesk tools
Employers screen resumes for specific tools like Zendesk, Salesforce Service Cloud, or Freshdesk. List every platform you have used in a dedicated skills section, even if your experience was brief, so automated screening systems don't filter you out early.
Apply early to roles that fit
Migrate Mate lists support associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your industry
Support associate roles in healthcare, fintech, and SaaS each require different domain knowledge. Filter your search by industry vertical so your background in HIPAA-compliant communication or subscription billing resonates with the exact problems those teams face.
Prepare for scenario-based interview questions
Interviewers frequently present a difficult customer scenario and ask how you would handle it. Practice walking through your reasoning out loud, describing how you would de-escalate, document the interaction, and escalate when needed, before you walk into any interview.
Follow up with a specific detail from the interview
A follow-up message that references something concrete, like a process challenge the team mentioned or a metric they track, lands better than a generic thank-you. Send it within 24 hours and keep it to two or three sentences.
Support Associate Jobs: Frequently Asked Questions
Which companies are hiring the most support associates?
The most active employers for support associates right now are Coach, Macy's, and Belk, and the most openings are in California, Texas, and New York, based on current listings on Migrate Mate as of September 2026. Demand tends to be highest at companies undergoing rapid customer growth or product expansion.
How many support associate jobs are remote?
About 41% of support associate openings are fully remote or hybrid as of September 2026, making it one of the more flexible roles in its category. Technical support and software customer success sub-areas tend to have the highest share of remote-eligible postings compared to in-person retail or clinic-based support roles.
How do you become a support associate?
Start by building experience in any customer-facing role, such as retail, hospitality, or a call center, to develop communication and problem-solving habits. Learn at least one CRM or helpdesk platform through a free trial or certification program. Then target entry-level postings that match your industry background, and tailor your resume to show case resolution skills and tool proficiency.
Can you get hired as a support associate with no experience?
Yes, many employers hire support associates with no formal work history if you can demonstrate clear communication, patience, and basic computer skills. Volunteer work, community helpdesk contributions, or a short online course in customer service fundamentals can substitute for paid experience. Focus your applications on companies that list no specific experience requirement and emphasize any time you solved problems for others.
What does the support associate interview process look like?
Most support associate interviews involve a phone screen to assess communication style, followed by one or two rounds with a team lead or hiring manager. Expect at least one scenario question asking how you would handle an upset or confused customer. Some employers add a short written exercise or a live role-play to evaluate how you respond in real time before making an offer.
Where can I find and apply to support associate jobs?
You can find and apply to support associate jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your background, whether that's technical, retail, or healthcare support, and apply directly to each listing that fits your experience and preferred location.
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