Support Associate Jobs
Support Associate jobs are open across retail, healthcare, technology, and financial services, at every level from entry-level to senior, with specializations in customer support, technical support, and operations support. Find a role that fits from the openings below and apply directly.
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Why project44?
At project44, we believe in better.
We challenge the status quo because we know a better supply chain isn't just possible, it's essential. Better for our customers. Better for their business. Better for the world.
With our Decision Intelligence Platform, Movement, we're redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.
Headquartered in Chicago, IL, with a 2nd HQ in Bengaluru, India, we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you're driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.
About the Role:
project44 is seeking two Executive Support Associates to join the Office of the CEO, providing dedicated, high-availability support to our Founder and CEO. These roles are structured as staggered shifts across the day to ensure seamless coverage across the CEO's full day — professional and personal — and operate under the direct oversight of our Sr. Director, Executive Operations.
This is a high-trust, high-discretion role for someone who thrives in a fast-moving, dynamic environment and understands that supporting a high-profile founder means no two days look alike. The right person is resourceful, calm under pressure, anticipates needs before they're voiced, and takes deep personal ownership of execution.
This is not a traditional office admin role. It requires the judgment, professionalism, and personal accountability of a trusted operator — someone who can manage logistics, personal coordination, and executive support simultaneously without missing a beat.
Key Accountabilities:
Executive & Personal Support
- Provide comprehensive day-to-day support to the CEO across professional and personal priorities as directed by the Sr. Director, Executive Operations.
- Manage and coordinate personal logistics including scheduling, appointments, reservations, deliveries, and household or lifestyle-related tasks.
- Serve as a reliable, responsive point of contact during assigned shift hours — including early mornings, evenings, and occasional weekends as coverage requires.
- Anticipate the CEO's needs and proactively solve problems before they surface.
- Liaise with vendors, service providers, personal contacts, and internal team members on behalf of the CEO.
Travel & Itinerary Management
- Book and manage complex domestic and international travel logistics — flights, accommodations, ground transportation, and contingency plans.
- Build detailed, real-time itineraries and ensure all parties are aligned and informed.
- Monitor travel in real time and pivot quickly when plans change.
- Coordinate with executive EAs across the leadership team to align travel schedules.
Scheduling & Calendar Coordination
- Support calendar management for the CEO in coordination with the Sr. Director, Executive Operations.
- Prioritize and triage scheduling requests, flagging conflicts and recommending resolutions.
- Ensure the CEO is briefed, prepared, and on time for all commitments.
Expense & Receipt Management
- Manage receipts, expense reporting, and reimbursements using Concur and Expensify.
- Maintain organized digital filing systems for expense documentation and compliance.
Special Projects & Ad Hoc Support
- Execute special requests, research projects, event coordination, and personal errands as directed.
- Support executive event logistics including dinners, private events, and VIP experiences.
- Contribute to operational improvements within the Office of the CEO.
Requirements & Skills:
- Based in Chicago; in-office five days per week — this is a fully on-site role.
- Shift-based scheduling: two Associates cover staggered shifts to ensure full-day availability. Shift hours will be confirmed during the hiring process.
- Availability required outside standard business hours as the CEO's schedule demands.
- Highest standards of discretion, confidentiality, and professional judgment at all times.
What You Bring
- Minimum of 3-5 years in executive support, personal assistant, lifestyle management, or a comparable high-trust role.
- Experience supporting a high-profile executive, founder, or UHNW principal strongly preferred.
- Exceptional organizational skills and the ability to manage competing priorities with composure.
- Strong written and verbal communication skills — clear, concise, and professional.
- Proficiency with expense tools (Concur, Expensify), travel booking platforms, and Microsoft Office / Google Workspace.
- AI fluency is a requirement: you actively use tools like Claude and ChatGPT to research, plan logistics, draft communications, and solve problems faster. Genuine curiosity about how AI can make you more effective is expected.
- Resourceful problem-solver with a bias toward action and a service-first mindset.
- Absolute discretion — you understand that what happens in this role stays in this role.
How We Hire
Our interview process is designed to understand how you think, how you operate, and how you handle the unexpected. For this role, you can expect:
- A recruiter screen focused on your background, availability, and comfort with a shift-based, high-availability role.
- An AI fluency conversation — we'll ask how you use tools like Claude or ChatGPT today and where you see them being useful in a fast-moving support role. We're looking for curiosity and openness, not perfection.
- A practical scenario with the hiring team — you may be asked to walk through how you'd handle a real-world logistics or coordination challenge, and whether/how you'd use AI tools to solve it.
- Final conversations with the Sr. Director, Executive Operations and VP, People.
AI fluency is a requirement for this role. Candidates who actively use AI tools — even in personal or casual contexts — will be prioritized.
Diversity & Inclusion:
At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We're focused on creating a company where all team members can bring their authentic selves to work every day.
We're building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.
project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we'd love to review your application!
For any accommodation needed during the hiring process, please email recruiting@project44.com. Even if you don't meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.
Why project44?
At project44, we believe in better.
We challenge the status quo because we know a better supply chain isn't just possible, it's essential. Better for our customers. Better for their business. Better for the world.
With our Decision Intelligence Platform, Movement, we're redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.
Headquartered in Chicago, IL, with a 2nd HQ in Bengaluru, India, we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you're driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.
About the Role:
project44 is seeking two Executive Support Associates to join the Office of the CEO, providing dedicated, high-availability support to our Founder and CEO. These roles are structured as staggered shifts across the day to ensure seamless coverage across the CEO's full day — professional and personal — and operate under the direct oversight of our Sr. Director, Executive Operations.
This is a high-trust, high-discretion role for someone who thrives in a fast-moving, dynamic environment and understands that supporting a high-profile founder means no two days look alike. The right person is resourceful, calm under pressure, anticipates needs before they're voiced, and takes deep personal ownership of execution.
This is not a traditional office admin role. It requires the judgment, professionalism, and personal accountability of a trusted operator — someone who can manage logistics, personal coordination, and executive support simultaneously without missing a beat.
Key Accountabilities:
Executive & Personal Support
- Provide comprehensive day-to-day support to the CEO across professional and personal priorities as directed by the Sr. Director, Executive Operations.
- Manage and coordinate personal logistics including scheduling, appointments, reservations, deliveries, and household or lifestyle-related tasks.
- Serve as a reliable, responsive point of contact during assigned shift hours — including early mornings, evenings, and occasional weekends as coverage requires.
- Anticipate the CEO's needs and proactively solve problems before they surface.
- Liaise with vendors, service providers, personal contacts, and internal team members on behalf of the CEO.
Travel & Itinerary Management
- Book and manage complex domestic and international travel logistics — flights, accommodations, ground transportation, and contingency plans.
- Build detailed, real-time itineraries and ensure all parties are aligned and informed.
- Monitor travel in real time and pivot quickly when plans change.
- Coordinate with executive EAs across the leadership team to align travel schedules.
Scheduling & Calendar Coordination
- Support calendar management for the CEO in coordination with the Sr. Director, Executive Operations.
- Prioritize and triage scheduling requests, flagging conflicts and recommending resolutions.
- Ensure the CEO is briefed, prepared, and on time for all commitments.
Expense & Receipt Management
- Manage receipts, expense reporting, and reimbursements using Concur and Expensify.
- Maintain organized digital filing systems for expense documentation and compliance.
Special Projects & Ad Hoc Support
- Execute special requests, research projects, event coordination, and personal errands as directed.
- Support executive event logistics including dinners, private events, and VIP experiences.
- Contribute to operational improvements within the Office of the CEO.
Requirements & Skills:
- Based in Chicago; in-office five days per week — this is a fully on-site role.
- Shift-based scheduling: two Associates cover staggered shifts to ensure full-day availability. Shift hours will be confirmed during the hiring process.
- Availability required outside standard business hours as the CEO's schedule demands.
- Highest standards of discretion, confidentiality, and professional judgment at all times.
What You Bring
- Minimum of 3-5 years in executive support, personal assistant, lifestyle management, or a comparable high-trust role.
- Experience supporting a high-profile executive, founder, or UHNW principal strongly preferred.
- Exceptional organizational skills and the ability to manage competing priorities with composure.
- Strong written and verbal communication skills — clear, concise, and professional.
- Proficiency with expense tools (Concur, Expensify), travel booking platforms, and Microsoft Office / Google Workspace.
- AI fluency is a requirement: you actively use tools like Claude and ChatGPT to research, plan logistics, draft communications, and solve problems faster. Genuine curiosity about how AI can make you more effective is expected.
- Resourceful problem-solver with a bias toward action and a service-first mindset.
- Absolute discretion — you understand that what happens in this role stays in this role.
How We Hire
Our interview process is designed to understand how you think, how you operate, and how you handle the unexpected. For this role, you can expect:
- A recruiter screen focused on your background, availability, and comfort with a shift-based, high-availability role.
- An AI fluency conversation — we'll ask how you use tools like Claude or ChatGPT today and where you see them being useful in a fast-moving support role. We're looking for curiosity and openness, not perfection.
- A practical scenario with the hiring team — you may be asked to walk through how you'd handle a real-world logistics or coordination challenge, and whether/how you'd use AI tools to solve it.
- Final conversations with the Sr. Director, Executive Operations and VP, People.
AI fluency is a requirement for this role. Candidates who actively use AI tools — even in personal or casual contexts — will be prioritized.
Diversity & Inclusion:
At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We're focused on creating a company where all team members can bring their authentic selves to work every day.
We're building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.
project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we'd love to review your application!
For any accommodation needed during the hiring process, please email recruiting@project44.com. Even if you don't meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.
See All 32,738+ Support Associate Jobs
Jump back to the full list of openings and apply to any support associate role that fits.
Find Support Associate JobsSupport Associate Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Dollar General1,669
- State Farm1,509
- DaVita630
- Ulta503
- Lane Bryant Brands Opco501
Top Industries Hiring
- Healthcare & Medical Services7,693
- Retail6,429
- Insurance2,439
- Education1,481
- Technology & Software1,332
What Employers Look For
The qualifications that appear most often in support associate jobs.
- One or more years of customer-facing or help-desk experience
- Proficiency with CRM or ticketing platforms such as Zendesk or Salesforce
- Strong written and verbal communication skills in English
- Ability to work rotating shifts, evenings, or weekends as needed
- High school diploma or equivalent, with an associate or bachelor's degree preferred
- Familiarity with de-escalation techniques and conflict resolution workflows
Tips for Your Support Associate Job Search
Tailor your resume to ticket systems
Support associate roles often screen for hands-on experience with tools like Zendesk, Salesforce Service Cloud, or Freshdesk. Name the specific platform and your role within it, whether you resolved tickets, escalated cases, or managed queues, so hiring managers can match your background to their stack.
Apply early to roles that fit
Migrate Mate lists support associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight resolution metrics on your resume
Generic claims like 'helped customers' get skimmed over. Hiring managers for support associate roles respond to specifics: average handle time you maintained, first-contact resolution rates you contributed to, or customer satisfaction scores your team achieved during your tenure.
Filter openings by industry before applying
Support associate responsibilities shift significantly by sector. Healthcare support roles emphasize HIPAA awareness and EHR navigation, while fintech roles weight fraud triage and compliance scripts. Targeting openings in industries where you already have context shortens your ramp time and strengthens your cover letter angle.
Prepare for scenario-based interview questions
Most support associate interviews include at least one scenario question about handling an angry customer or escalating a complex issue. Practice a concise answer that names the situation, the action you took, and the outcome, keeping your response under two minutes so it reads as confident rather than defensive.
Negotiate schedule flexibility during the offer stage
Support associate roles frequently involve shift work, on-call rotations, or weekend coverage. Ask about scheduling expectations before you accept, and use competing offers or your availability constraints as leverage to secure a schedule that works, since support teams often have more flexibility than the initial posting suggests.
Support Associate Jobs: Frequently Asked Questions
Which companies are hiring the most support associates?
The companies hiring the most support associates right now include Dollar General, State Farm, and DaVita, with the largest share of openings in Texas, Florida, and California, based on current listings on Migrate Mate as of June 2026. Demand is consistent across retail, healthcare, and technology sectors year-round.
How many support associate jobs are remote?
About 7% of support associate openings are fully remote or hybrid as of June 2026, with remote options most common in technical support and software customer success roles. In-person availability is still expected for retail operations and healthcare-adjacent support positions that require physical presence at a facility or service counter.
How do you become a support associate?
Most support associate roles require a high school diploma and some customer-facing experience, which you can build through retail, food service, or administrative work. From there, get comfortable with a major ticketing platform like Zendesk or Freshdesk, even through free trials. Apply to entry-level openings that match your industry background, and tailor your application to the tools and communication channels each employer lists.
Can I get hired as a support associate with little experience?
Yes, many employers hire support associates with limited formal experience if you can demonstrate strong communication skills and a working knowledge of customer service basics. Retail, food service, or volunteer work that involved resolving complaints or helping people counts. Mention any self-taught tool experience, even personal use of a CRM or help-desk demo, and apply to roles that list 'entry-level' or 'will train' in the posting.
What does the support associate interview process look like?
Most support associate interviews start with a short phone screen focused on availability and basic communication fit, followed by one or two rounds that include scenario questions about handling difficult customers or escalating unresolved issues. Some employers add a brief written exercise or a mock ticket response to assess how you communicate in the format you'll use on the job. The full process typically wraps in under two weeks.
Where can I find and apply to support associate jobs?
You can find and apply to support associate jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the listings to find roles that match your experience, industry preference, and schedule, then apply directly to each one that fits.
See All 32,738+ Support Associate Jobs
Jump back to the full list of openings and apply to any support associate role that fits.
Find Support Associate Jobs