Client Service Manager Jobs
Client Service Manager jobs are open across banking, insurance, healthcare, and professional services, from associate to director level, with specializations in account management, customer success, and relationship management. Find a role that fits from the openings below and apply directly.
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Showing 5 of 582+ Client Service Manager jobs
INTRODUCTION
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
At Gallagher, we’re looking for a Client Service Manager to join our Commercial team. In this role, you’ll work closely with clients and colleagues to provide exceptional service and deliver tailored insurance solutions. You’ll help build strong relationships, solve challenges, and ensure every interaction both internally and externally adds value. This is your opportunity to grow your career while making a meaningful impact.
HOW YOU'LL MAKE AN IMPACT
You’ll play a key role in supporting and leading efforts to deliver high-quality solutions to our clients. From managing renewals to mentoring team members, you’ll help ensure client needs are met and compliance standards are upheld.
Here’s what you’ll do:
- Manage the renewal process by gathering client information, analyzing their needs, and helping deliver timely, tailored solutions.
- Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
- Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
- Help your team address client risk management needs through consultative conversations and personalized strategies.
- Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional growth.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Maintain accurate and up-to-date client and policy data using Gallagher’s systems.
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
ABOUT YOU
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience
- OR
- High School degree/GED with a minimum 8+ years client service and/or claims management experience.
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
- A collaborative mindset to work with teams across Gallagher.
COMPENSATION AND BENEFITS
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
INCLUSION AND DIVERSITY
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
INTRODUCTION
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
At Gallagher, we’re looking for a Client Service Manager to join our Commercial team. In this role, you’ll work closely with clients and colleagues to provide exceptional service and deliver tailored insurance solutions. You’ll help build strong relationships, solve challenges, and ensure every interaction both internally and externally adds value. This is your opportunity to grow your career while making a meaningful impact.
HOW YOU'LL MAKE AN IMPACT
You’ll play a key role in supporting and leading efforts to deliver high-quality solutions to our clients. From managing renewals to mentoring team members, you’ll help ensure client needs are met and compliance standards are upheld.
Here’s what you’ll do:
- Manage the renewal process by gathering client information, analyzing their needs, and helping deliver timely, tailored solutions.
- Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
- Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
- Help your team address client risk management needs through consultative conversations and personalized strategies.
- Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional growth.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Maintain accurate and up-to-date client and policy data using Gallagher’s systems.
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
ABOUT YOU
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience
- OR
- High School degree/GED with a minimum 8+ years client service and/or claims management experience.
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
- A collaborative mindset to work with teams across Gallagher.
COMPENSATION AND BENEFITS
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
INCLUSION AND DIVERSITY
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
See All 582+ Client Service Manager Jobs
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Find Client Service Manager JobsClient Service Manager Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Gallagher78
- GHD23
- MBE CPAs21
- Robert Half21
- Marsh McLennan16
Top Industries Hiring
- Insurance112
- Consulting & Professional Services104
- Accounting & Auditing81
- Technology & Software54
- Investment & Asset Management44
What Employers Look For
The qualifications that appear most often in client service manager jobs.
- 3 or more years of account management or client-facing relationship experience
- Proven ability to manage multiple client accounts simultaneously under competing deadlines
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Strong written and verbal communication skills for executive-level client interactions
- Bachelor's degree in business, communications, or a related field
- Experience coordinating cross-functional teams to resolve client issues or deliver projects
Tips for Your Client Service Manager Job Search
Quantify retention and satisfaction outcomes
Client service managers are hired to keep clients and grow accounts, so your resume needs numbers that prove you did both. Renewal rates, satisfaction scores, and portfolio growth figures tell hiring managers what your client relationships actually produced.
Tailor applications to the client model
A client service manager role at a B2B software firm expects different skills than one at a wealth management firm or a staffing agency. Read each job description for clues about client size, industry, and product complexity, then mirror that language in your application.
Apply early to roles that fit
Migrate Mate lists client service manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Address escalation experience on your resume
Most client service manager postings screen for conflict resolution and escalation handling. If you've de-escalated at-risk accounts or rebuilt relationships after service failures, name those situations directly rather than burying them under general communication skills.
Prepare a client scenario for panel interviews
Many companies have you walk through a real or hypothetical client situation with a cross-functional panel. Prepare one concrete example where you aligned internal teams, set client expectations, and delivered an outcome, so you can adapt it to whatever scenario they give you.
Negotiate scope before accepting an offer
Client service manager roles vary widely in portfolio size and support resources. Before you accept, ask specifically how many accounts you'd own, what tools the team uses, and whether a client success or operations team handles implementation, so you know what you're walking into.
Client Service Manager Jobs: Frequently Asked Questions
Which companies are hiring the most client service managers?
The companies hiring the most client service managers right now include Gallagher, GHD, and MBE CPAs, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of June 2026. Demand is consistently high in financial services, healthcare administration, and enterprise software.
How many client service manager jobs are remote?
About 35% of client service manager openings are fully remote or hybrid as of June 2026, with remote work most common in software, insurance, and digital marketing roles where client interactions happen over video and email rather than in person. On-site roles are more typical in wealth management, healthcare, and industries with high-touch, in-person client expectations.
How do you become a client service manager?
Most client service managers move into the role after several years in a client-facing position such as account coordinator, customer success associate, or sales support. From there, demonstrating that you can own client relationships independently, resolve escalations, and grow accounts are the milestones that lead to a manager title. A degree in business or communications is common but not always required if your experience record is strong.
Can you get hired as a client service manager without direct management experience?
Yes, many employers hire client service managers who haven't managed a team before, because the role often focuses on managing client relationships rather than direct reports. What matters most is experience owning accounts, handling escalations, and coordinating internal teams to deliver for clients. Framing your experience around client outcomes and cross-functional collaboration makes a strong case even without a formal management title.
What does the client service manager interview process look like?
The process typically starts with a recruiter screen focused on your background and client experience, followed by a hiring manager interview that goes deeper on account management scenarios and how you've handled difficult client situations. Final rounds often include a panel with operations, sales, or product stakeholders and sometimes a case study or role-play exercise where you walk through a client escalation or onboarding scenario in real time.
Where can I find and apply to client service manager jobs?
You can find and apply to client service manager jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your experience and industry focus, then apply directly to each one that fits.
See All 582+ Client Service Manager Jobs
Jump back to the full list of openings and apply to any client service manager role that fits.
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