Senior Level Client Services Manager Jobs
Senior level client services manager jobs place experienced professionals in charge of client relationships, service delivery strategy, and the teams accountable for outcomes. Openings are concentrated in Accounting & Auditing, Technology & Software, and Consulting & Professional Services, with a mix of on-site, remote, and hybrid settings, and employers like BDO, Ardurra, and Veeva Systems hiring at this level now.
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INTRODUCTION
The Client Accounting Services Department Manager is a senior leadership role responsible for building, leading, and scaling the firm's CAS practice. This position plays a critical role in evolving the firm from traditional bookkeeping services into a true client advisory-focused CAS model.
This is a unique opportunity for an experienced CAS leader to build the practice from the ground up, establish scalable processes, lead a high-performing team, and partner closely with firm leadership to drive long-term growth and innovation.
This role may be based in any of our 19 MBE office locations, filled as a hybrid opportunity, or filled as a remote position, depending on experience.
To help us get to know you better and your interest in the role, please submit both a cover letter and your resume with your application.
ROLE AND RESPONSIBILITIES
- Lead the strategy, structure, and growth of the CAS practice.
- Oversee client advisory engagements and serve as a trusted advisor to key clients.
- Build scalable workflows, service standards, and best practices across the CAS department.
- Lead, mentor, and develop CAS managers, supervisors, and team members.
- Partner with firm leadership on pricing, service offerings, and growth initiatives.
- Ensure high-quality service delivery, compliance, and operational efficiency.
BASIC QUALIFICATIONS
- 10+ years of experience in accounting and Client Accounting Services.
- 5+ years in a leadership or senior management role within CAS or outsourced accounting.
- Proven experience building, scaling, or transforming a CAS or bookkeeping practice.
- Strong knowledge of accounting standards, payroll, and outsourced accounting services.
- Experience leading teams and managing multiple client engagements.
PREFERRED QUALIFICATIONS
- Strategic and entrepreneurial leadership mindset.
- Strong client advisory and relationship management skills.
- Ability to build processes, teams, and scalable service models.
- Comfort driving change and innovation within a growing firm.
- CPA or similar professional certification preferred.
WHY JOIN THIS OPPORTUNITY?
- Build a CAS practice from the ground up with firm leadership support.
- High-impact leadership role with visibility and influence.
- Entrepreneurial firm culture that values innovation and growth.
- Opportunity to shape services, processes, and team structure.
- Long-term career growth and upward mobility within the firm.
WORK SCHEDULE/TRAVEL
- Full-time position.
- Periodic travel required (approximately 6–8 times per year).
- Role may be based in one of our offices, hybrid, or remote, depending on experience.
HOW DO I APPLY?
Apply with your resume and cover letter through our ATS. Qualified candidates will be contacted for next steps in the interview process. Candidates may also reach out to our Lead Recruiter, Brock Kazda, on LinkedIn.
ABOUT THE FIRM
MBE CPAs provides accounting, tax, and advisory services through an expanding affiliate group. With 19 office locations across Wisconsin, Arizona, Nebraska, and Colorado, the firm is committed to helping clients succeed while offering meaningful career growth opportunities for its team members.
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Top Industries Hiring
- Accounting & Auditing
- Technology & Software
- Consulting & Professional Services
- Marketing & Advertising
- Investment & Asset Management
Senior Level Client Services Manager Jobs: Frequently Asked Questions
How do I get a senior level client services manager job?
Employers at this level look for candidates who have led client-facing teams, owned renewal or expansion outcomes, and navigated complex escalations independently. A strong application highlights strategic account growth, cross-functional leadership, and demonstrated ability to build client relationships that drive retention. Tailoring your resume to show scope of responsibility, not just task completion, gives you a clear edge over mid-level applicants.
Which companies hire senior level client services managers?
Companies hiring senior level client services managers right now include BDO, Ardurra, and Veeva Systems, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from organizations with established client portfolios, professional services divisions, or enterprise software and SaaS operations that depend on high-touch account management to drive retention and growth.
Are there remote senior level client services manager jobs?
Yes, though availability varies by industry and employer. About 48% of senior level client services manager openings are remote or hybrid as of November 2026, reflecting demand for experienced professionals who can manage client relationships and lead teams without requiring daily on-site presence. Enterprise technology, consulting, and financial services tend to offer the broadest remote flexibility at this experience level.
What makes a client services manager role senior level?
Senior level client services manager roles are defined by ownership, not just execution. Candidates are expected to set the direction for how client relationships are managed, resolve high-stakes issues without escalating upward, and mentor junior team members. They typically own a book of business, influence service delivery processes, and are accountable for client retention and satisfaction metrics at a portfolio or division level.
Which industries hire the most senior level client services managers?
Senior Level client services manager roles concentrate in Accounting & Auditing, Technology & Software, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive the most hiring because they rely on long-term client contracts, complex service agreements, or enterprise account structures that require experienced professionals to manage relationships and protect revenue at scale.