Customer Support Representative Jobs
Customer Support Representative jobs are open across retail, SaaS, healthcare, financial services, and telecommunications, at every level from entry-level to senior and team lead, with specializations in technical support, customer success, and account management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 136+ Customer Support Representative jobs
InReach is hiring a Customer Service Representative handle inbound calls and emails, completing customer service tasks that ensure customers have the information and assistance they need and ensure every customer is satisfied with their experience
This is a remote role in Phoenix While this role is primarily remote, there will be onsite training, onsite meetings and onsite customer launches that you will be expected to attend.
About the job
Step into a pivotal role where organization, discretion, and precision fuel the success of high-impact teams and leaders. You'll be the trusted go-to for executive and operational support—ensuring seamless communication, efficient scheduling, and polished execution of critical administrative functions.
The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.
Pay Range: $23.5 per hour - $36.54 per hour
What’s in it for you
- Provide comprehensive secretarial and administrative support to senior executives or leadership, managing diverse responsibilities with professionalism.
- Prepare and proofread correspondence, reports, and documents, ensuring accuracy and adherence to organizational standards.
- Serve as a primary point of contact by screening and managing telephone calls, visitors, and communications effectively.
- Coordinate and schedule appointments, meetings, and travel arrangements with strong attention to detail.
- Exercise independent judgment in interpreting policies, prioritizing tasks, and handling confidential and sensitive information with discretion.
- Supervise or guide lower-level administrative staff as needed, supporting office services, supplies, facilities, and space management.
- Communicate and collaborate with internal and external stakeholders, maintaining professionalism and confidentiality across all interactions.
What you’ll bring
- Experience supporting senior leaders or teams in a fast-paced, detail-driven environment
- Strong written and verbal communication skills, with a keen eye for proofreading and editing
- High level of discretion and sound judgment when managing sensitive information and shifting priorities
- Proficiency in calendar and travel coordination, meeting logistics, and operational support
- A collaborative mindset with the ability to build relationships across all levels while maintaining professionalism and poise
Requirements
- Education Requirement: Bachelor’s degree or equivalent experience
- Management Experience: 0-3 years
- Related Experience: 0-3 years
What we offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Who we are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
InReach is hiring a Customer Service Representative handle inbound calls and emails, completing customer service tasks that ensure customers have the information and assistance they need and ensure every customer is satisfied with their experience
This is a remote role in Phoenix While this role is primarily remote, there will be onsite training, onsite meetings and onsite customer launches that you will be expected to attend.
About the job
Step into a pivotal role where organization, discretion, and precision fuel the success of high-impact teams and leaders. You'll be the trusted go-to for executive and operational support—ensuring seamless communication, efficient scheduling, and polished execution of critical administrative functions.
The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.
Pay Range: $23.5 per hour - $36.54 per hour
What’s in it for you
- Provide comprehensive secretarial and administrative support to senior executives or leadership, managing diverse responsibilities with professionalism.
- Prepare and proofread correspondence, reports, and documents, ensuring accuracy and adherence to organizational standards.
- Serve as a primary point of contact by screening and managing telephone calls, visitors, and communications effectively.
- Coordinate and schedule appointments, meetings, and travel arrangements with strong attention to detail.
- Exercise independent judgment in interpreting policies, prioritizing tasks, and handling confidential and sensitive information with discretion.
- Supervise or guide lower-level administrative staff as needed, supporting office services, supplies, facilities, and space management.
- Communicate and collaborate with internal and external stakeholders, maintaining professionalism and confidentiality across all interactions.
What you’ll bring
- Experience supporting senior leaders or teams in a fast-paced, detail-driven environment
- Strong written and verbal communication skills, with a keen eye for proofreading and editing
- High level of discretion and sound judgment when managing sensitive information and shifting priorities
- Proficiency in calendar and travel coordination, meeting logistics, and operational support
- A collaborative mindset with the ability to build relationships across all levels while maintaining professionalism and poise
Requirements
- Education Requirement: Bachelor’s degree or equivalent experience
- Management Experience: 0-3 years
- Related Experience: 0-3 years
What we offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Who we are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Customer Support Representative Jobs by Experience Level
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Find JobsCustomer Support Representative Job Market
Who's Hiring
Top Industries Hiring
- Manufacturing
- Technology & Software
- Science & Research
- Aerospace & Defense
- Chemicals & Materials
What Employers Look For
The qualifications that appear most often in customer support representative jobs.
- 1-2 years of customer-facing support or service experience in a professional setting
- Proficiency with CRM software such as Salesforce, Zendesk, or equivalent platforms
- Strong written and verbal communication skills across phone, email, and live chat
- Ability to manage multiple tickets simultaneously while maintaining accuracy and empathy
- High school diploma or equivalent required, associate or bachelor's degree often preferred
- Familiarity with basic troubleshooting processes and internal knowledge base tools
Tips for Your Customer Support Representative Job Search
Quantify resolution metrics on your resume
Hiring managers scan for numbers, so replace vague phrases like 'handled high volume' with specifics: your average ticket count, first-contact resolution rate, or customer satisfaction score from your last role. Concrete figures make your resume stand out immediately.
Match your resume to the channel
Job postings for phone-heavy support roles use different keywords than those emphasizing email or live chat. Mirror the exact channel language from each listing in your resume and cover letter so applicant tracking systems don't filter you out before a recruiter reads your application.
Apply early to roles that fit
Migrate Mate lists customer support representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your industry experience
Employers in SaaS, healthcare, or financial services almost always prefer candidates who already understand their product domain. Search for roles that list your industry background as a preferred qualifier, because domain familiarity shortens ramp time and makes you a stronger candidate on day one.
Prepare a specific de-escalation story
Interviewers for customer support roles almost always ask about a difficult customer interaction. Before any interview, prepare one detailed story using a situation, action, and result structure. Focus on what you said, what tools you used, and how the interaction ended.
Negotiate schedule and channel expectations upfront
Customer support roles vary widely on shift hours, weekend coverage, and whether you handle phone, chat, or email. Ask about these specifics before accepting an offer so your schedule and the role's actual demands align from your first week.
Customer Support Representative Jobs: Frequently Asked Questions
Which companies are hiring the most customer support representatives?
Spectrum, Maximus, and CHS are hiring the most customer support representatives right now, with openings concentrated in Texas, Florida, and Illinois, based on current listings on Migrate Mate as of August 2026. Demand is particularly strong in SaaS and healthcare, where support teams are growing to match expanding customer bases.
How many customer support representative jobs are remote?
About 32% of customer support representative openings are fully remote or hybrid as of August 2026, making it one of the more remote-accessible roles across industries. Chat and email support positions tend to offer the highest share of remote arrangements, while phone-heavy technical support roles are more likely to require on-site or hybrid presence.
How do you become a customer support representative?
Start by building experience in any customer-facing environment, such as retail, food service, or reception work, since employers value proven communication skills over formal credentials. From there, learn a common CRM platform, practice written communication clearly and concisely, and apply to entry-level support roles that match your industry background or product interest.
Can you get hired as a customer support representative with little experience?
Yes, many customer support representative roles are entry-level and designed for candidates transitioning from retail, hospitality, or other service jobs. Emphasize transferable skills like active listening, problem resolution, and working under pressure. Tailor your resume to highlight specific interactions where you resolved a complaint or helped a customer successfully, even if the context was informal.
What does the customer support representative interview process look like?
Most hiring processes include an initial phone or video screen focused on communication style and availability, followed by one or two interviews with a hiring manager or team lead. Candidates are often asked behavioral questions about handling difficult customers or working under volume pressure. Some employers include a short written or live-chat exercise to assess typing speed and tone.
Where can I find and apply to customer support representative jobs?
You can find and apply to customer support representative jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that fit your experience, channel preference, and industry background, then apply directly to each listing that matches what you're looking for.
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