Customer Specialist Jobs
Customer Specialist jobs are open across retail, financial services, healthcare, telecommunications, and technology, at every level from entry-level to senior and team lead, with specializations in account management, technical support, and onboarding. Find a role that fits below and apply directly.
Find Customer Specialist JobsLooking for remote work? View remote customer specialist jobs →Overview
Showing 5 of 3,007+ Customer Specialist jobs
Why Esler Companies
Average annual earnings range from $60,000-$80,000, including base pay and performance-based bonuses.
- Call existing customers using company tools and clear, respectful communication.
- Schedule appointments with our Sales Consultants when customers are ready to explore additional window and door projects.
- Generate referrals in a natural, service-minded way after positive customer conversations.
- Build trust quickly by listening well, asking thoughtful questions, and keeping the customer’s experience positive.
- Accurately document customer interactions and appointment details.
- Partner with management to address questions and resolve customer concerns.
- Work toward daily activity and performance goals with consistency and ownership.
- Participate in team meetings, coaching sessions, and ongoing training.
- Perform additional responsibilities as assigned.
- At least two years of experience in call center, customer service, sales, telemarketing, or appointment setting roles preferred.
- Clear verbal and written communication.
- Ability to make conversations feel natural and helpful.
- Openness to coaching and the discipline to apply feedback quickly.
- Comfort working independently while staying connected to team goals.
- Flexibility when priorities shift and the focus to keep moving with purpose.
- Comfortable using computers and entering information accurately.
Benefits
- Medical, Dental, and Vision Insurance
- Teammate Assistance Plan
- Tuition Reimbursement
- 401k with 50% match up to 6% of your annual pay
- Paid Time Off
- Company Paid Holidays
- Paid Volunteer Time
- And more!
Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.
We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
Why Esler Companies
Average annual earnings range from $60,000-$80,000, including base pay and performance-based bonuses.
- Call existing customers using company tools and clear, respectful communication.
- Schedule appointments with our Sales Consultants when customers are ready to explore additional window and door projects.
- Generate referrals in a natural, service-minded way after positive customer conversations.
- Build trust quickly by listening well, asking thoughtful questions, and keeping the customer’s experience positive.
- Accurately document customer interactions and appointment details.
- Partner with management to address questions and resolve customer concerns.
- Work toward daily activity and performance goals with consistency and ownership.
- Participate in team meetings, coaching sessions, and ongoing training.
- Perform additional responsibilities as assigned.
- At least two years of experience in call center, customer service, sales, telemarketing, or appointment setting roles preferred.
- Clear verbal and written communication.
- Ability to make conversations feel natural and helpful.
- Openness to coaching and the discipline to apply feedback quickly.
- Comfort working independently while staying connected to team goals.
- Flexibility when priorities shift and the focus to keep moving with purpose.
- Comfortable using computers and entering information accurately.
Benefits
- Medical, Dental, and Vision Insurance
- Teammate Assistance Plan
- Tuition Reimbursement
- 401k with 50% match up to 6% of your annual pay
- Paid Time Off
- Company Paid Holidays
- Paid Volunteer Time
- And more!
Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.
We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
Customer Specialist Jobs by Experience Level
Top Cities Hiring Customer Specialists
Explore customer specialist openings in the cities hiring most right now.
See All 3,007+ Customer Specialist Jobs
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Find Customer Specialist JobsCustomer Specialist Job Market
Who's Hiring
- Sherwin-Williams532
- Republic Finance63
- Tesla60
- Suburban Propane51
- German American Bank48
Top Industries Hiring
- Energy15
- Insurance15
- Technology & Software12
- Construction & Real Estate12
- Banking & Financial Services9
What Employers Look For
The qualifications that appear most often in customer specialist jobs.
- Proven experience resolving customer inquiries across phone, email, or chat channels
- Proficiency with CRM software such as Salesforce, HubSpot, or Zendesk
- Strong written and verbal communication skills in a customer-facing environment
- High school diploma or equivalent, with many roles preferring an associate or bachelor's degree
- Ability to manage multiple customer cases simultaneously while meeting response time targets
- Familiarity with ticketing systems and basic troubleshooting or escalation procedures
Tips for Your Customer Specialist Job Search
Quantify your customer interactions on your resume
Customer specialist resumes get noticed when they show volume and outcomes, not just duties. Replace phrases like 'handled customer inquiries' with specifics about ticket resolution, satisfaction improvements, or retention results you contributed to.
Match your resume to the channel the role uses
A role focused on live chat requires different evidence than one built around phone support or email queues. Tailor your resume to name the specific channel prominently so hiring managers can see you have direct experience with their workflow.
Apply early to roles that fit
Migrate Mate lists customer specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target industries where your domain knowledge transfers
Customer specialists who come in knowing the product category, whether that is software subscriptions, insurance claims, or medical devices, get interviews faster. Lead your cover letter with that domain fit rather than letting the hiring team infer it from your job titles.
Prepare a concise example of a difficult customer situation
Most customer specialist interviews include a behavioral question about handling an escalation or frustrated customer. Draft one clear example using a situation, the action you took, and the outcome, and practice delivering it in under two minutes.
Follow up after the interview with a role-specific note
Send a follow-up message within 24 hours that references something specific from the interview conversation. Connecting it to a challenge the team mentioned shows you were listening and reinforces your fit for the role.
Customer Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most customer specialists?
The companies hiring the most customer specialists right now include Sherwin-Williams, Republic Finance, and Tesla, with the largest share of openings in Texas, Florida, and Pennsylvania, based on current listings on Migrate Mate as of September 2026. Demand is especially strong in financial services, telecommunications, and software companies with large consumer or small-business customer bases.
How many customer specialist jobs are remote?
About 44% of customer specialist openings are fully remote or hybrid as of September 2026, making it one of the more flexible roles in the customer-facing space. Sub-areas such as technical support, SaaS onboarding, and billing inquiries tend to have the highest share of fully remote positions, while in-store or branch-based roles are almost always on-site.
How do you become a customer specialist?
Start by building hands-on experience in any customer-facing role, such as retail, hospitality, or a call center, so you can demonstrate real interaction volume and problem-solving. Learn the CRM and ticketing tools common in your target industry, and document specific examples of resolving complaints or improving customer outcomes. From there, target roles that align with an industry where you already have product or process familiarity.
Can you get hired as a customer specialist with no experience?
Yes, many entry-level customer specialist roles prioritize communication skills and attitude over a formal work history. Highlight any unpaid or part-time experience where you resolved problems for others, whether in a volunteer setting, a campus role, or a service-industry job. Employers in high-volume environments like retail banking or telecom regularly hire candidates with no formal customer specialist title and train them on internal systems and processes.
What does the customer specialist interview process look like?
Most customer specialist interviews begin with a recruiter screen focused on your availability, channel experience, and general communication style. A hiring manager interview follows, typically including behavioral questions about handling difficult customers, prioritizing a queue, or navigating a policy disagreement. Some employers add a short role-play or written scenario to assess how you respond under realistic conditions before extending an offer.
Where can I find and apply to customer specialist jobs?
You can find and apply to customer specialist jobs on Migrate Mate, which lists current openings from across the United States. Search the available roles, find the ones that match your experience and preferred location or remote arrangement, and apply directly to each listing that fits.
See All 3,007+ Customer Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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