Customer Specialist Jobs in Houston, TX
Customer Specialist jobs in Houston are concentrated across the energy corridor, the Texas Medical Center, and Downtown's financial district, with steady demand in healthcare, energy services, and financial services. Employers hiring right now include Perry Homes, Innio, and Baxter. See the openings below and apply to the ones that match your experience.
Find Customer Specialist JobsOverview
Showing 3 of 234+ Customer Specialist jobs
At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
- Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
- Utilizes customer service expertise to interpret needs and deliver continuous insights
- Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
- Excels both independently and collaboratively, driving team success and achieving goals
- Follows all regulatory and departmental practices and procedures diligently
- Takes ownership of each customer interaction while treating them with respect and responding with empathy
- Communication, information gathering, and decision-making skills
- Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
- Ability to manage complex customer interactions using empathy, composure, and sound judgment
- Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
- Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
- Ability to solve problems and effectively present and explain solutions
- Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
- Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
- High school diploma or GED required
- Developing ability to use data to understand issues and opportunities
- Developing skills in using AI technology for automation and prompt writing
- Preferred experience supporting multiple CCB Operations functions or lines of business (internal applicants).
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
- Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
- Utilizes customer service expertise to interpret needs and deliver continuous insights
- Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
- Excels both independently and collaboratively, driving team success and achieving goals
- Follows all regulatory and departmental practices and procedures diligently
- Takes ownership of each customer interaction while treating them with respect and responding with empathy
- Communication, information gathering, and decision-making skills
- Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
- Ability to manage complex customer interactions using empathy, composure, and sound judgment
- Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
- Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
- Ability to solve problems and effectively present and explain solutions
- Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
- Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
- High school diploma or GED required
- Developing ability to use data to understand issues and opportunities
- Developing skills in using AI technology for automation and prompt writing
- Preferred experience supporting multiple CCB Operations functions or lines of business (internal applicants).
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
See All 234+ Customer Specialist Jobs in Houston
Find roles in Houston that match your experience and apply in just a few clicks.
Find Customer Specialist JobsCustomer Specialist Job Market in Houston
Who's Hiring
- Perry Homes18
- Innio9
- Baxter9
- 024 Ice90
- Best Buy9
Top Industries Hiring
- Energy
- Manufacturing
- Aerospace & Defense
- Biotechnology & Pharmaceuticals
Customer Specialist Jobs in Houston: Frequently Asked Questions
How do I get a customer specialist job in Houston?
The fastest path into a customer specialist role in Houston is through the city's dominant sectors: energy services companies along the I-10 corridor, healthcare systems anchored by the Texas Medical Center, and financial services firms concentrated Downtown and in Greenway Plaza. Employers in these sectors value candidates with CRM experience, bilingual ability in English and Spanish, and a background in client-facing roles. Targeting mid-size energy and healthcare contractors tends to yield faster results than pursuing large enterprise employers.
Which companies hire customer specialists in Houston?
Employers hiring customer specialists in Houston right now include Perry Homes, Innio, and Baxter, based on current listings on Migrate Mate as of August 2026. Houston's hiring base skews toward energy services firms, large hospital networks, insurance carriers, and regional financial institutions, many of which maintain dedicated customer specialist teams to support high-volume client accounts.
Are there remote customer specialist jobs in Houston?
Yes, though availability depends heavily on the role: desk-based and account management positions go remote far more often than field-facing or on-site support roles. About 27% of customer specialist openings tied to Houston are remote or hybrid as of August 2026, with the highest concentration in insurance, financial services, and software companies headquartered in the Greenway Plaza and Westchase districts.
How can I get a customer specialist job in Houston with little or no experience?
The most realistic entry point in Houston is through customer service or account coordinator roles at mid-size energy services or healthcare staffing companies, which regularly hire candidates without direct customer specialist experience. Houston Community College and San Jacinto College both offer business and customer relations programs that employers recognize. Retail banking branches and insurance agencies across Midtown and the Heights also hire entry-level candidates and promote from within into specialist roles.
Which industries hire the most customer specialists in Houston?
The sectors hiring the most customer specialists in Houston are Energy, Manufacturing, and Aerospace & Defense, based on current listings on Migrate Mate as of August 2026. Houston's economy is heavily weighted toward energy, healthcare, and logistics, and each of those industries relies on customer specialists to manage complex, high-value client relationships that require dedicated account support rather than general service roles.
See All 234+ Customer Specialist Jobs in Houston
Find roles in Houston that match your experience and apply in just a few clicks.
Find Customer Specialist Jobs