Customer Success Analyst Jobs in Texas
Customer Success Analyst jobs in Texas are in high demand, concentrated in SaaS, enterprise technology, financial services, and healthcare IT, with openings at every level from entry-level associate through senior and team-lead roles. Austin, Dallas, and Houston anchor most of the hiring, where established employers like Dell Technologies, Oracle, and Salesforce maintain large Texas operations and regularly seek customer success talent. The most sought-after specialties in Texas are product adoption analytics, renewal management, and B2B account health monitoring. Find a role that fits below and apply directly.
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See related jobsPlano, Dallas, TX | Hybrid (2 days in office) | Full-time
ABOUT THE ROLEAs an Associate Business Analyst at Equus Software, you will be part of the Global Client Success team. The focus of the role is to provide innovative solutions and solve problems to meet the client’s technical requirements working as a team. You will do this by supporting a team of business and senior business analysts. You will assist the team in providing solutions through the onboarding of the Equus Workforce Solutions which require ongoing technical configuration, troubleshooting, replication of application issues, testing of system upgrades, as well as keeping current on the most recent application enhancements.
If you're a recent graduate with a strong desire to learn, a keen eye for detail, and a commitment to excellence, we encourage you to apply for this exciting entry-level Associate Business Analyst opportunity.
This position will be on a hybrid work set-up, with a minimum of 2 days/ week in the Plano office.
**No sponsorships available.
WHAT YOU'LL DO- Effectively problem-solve issues to resolution, this will require the ability to partner with your team for additional support when needed.
- Organize client technical information during client meetings by taking meeting minutes/notes, detailing exact technical specifications.
- Perform requirement analysis, configuration, testing and issue resolution.
- When requested, participate, or assist in the preparation of client webinars, conferences, demos, and other presentations to both clients and internal Equus team.
- Decipher technical client build document requirements by writing test plans and test cases for quality assurance and user acceptance, including conducting QA testing and reporting results.
- Gain exposure to Equus products and client projects; both technical and functional, with hands-on assignments.
- Develop strong working relationships with clients and internal teams.
- May at times participate in a quarterly live chat rotation with other team members to provide exceptional service to our clients who are requesting online help.
- Participate in team standups and meetings.
- Participate in client working sessions.
- Participate in other Equus internal initiatives.
- Seek out information about the global mobility industry and software industries and apply that knowledge to day-to-day activities.
- Bachelor’s degree in computer science or a related discipline from an accredited college/university.
- Analytical and conceptual thinking skills.
- Efficiently handle data-intensive and time-sensitive tasks.
- Excellent verbal and written communication, as well as organizational skills to effectively communicate and interact with all levels within the Equus organization.
- Ability to quickly understand our client needs and technical expectations both verbally and written.
- Ability to manage multiple priorities and deadlines by demonstrated organizational and time management skills.
- Strong analytical and detail-oriented skills required.
- Team player with a positive attitude required.
- Desired: Technical background with understanding and/or experience in software development and/or web technology.
- Required: experience with multiple software and system-based applications; Microsoft Office applications.
- Advanced excel knowledge, desired but not required.
- Knowledge and experience using Atlassian products: Confluence and Jira applications, desired but not required.
- Learned applications: Slack, ClickTime, Kantata, 15five. KnowBe4.
- Working or basic knowledge: Structured query language writing / SQL Server Management Studio understanding.
- Learn best practices and become a SME with our technology.
- Great location and Great people! We only hire the best which means you're working with the best!
- Nice office, relaxed and collaborative atmosphere with a casual dress code.
- We've been serving clients for over 20 years, and we're growing fast. You'll be a part of a team that configures software to deliver quickly and effectively.
- Always learning something new! You will develop a wide variety of skills, and will become a subject matter expert in your first year.
- Great salary and benefits. We have a highly competitive salaries and offer great bonuses for exceptional contributors. We have enterprise-class benefits.
- Take advantage of Innovation Day with every release. Play with whatever technology you want, learn what you want, try out something new! You will get to present it to the company. Many innovations have made it into our products!
Benefits
COMPENSATION & BENEFITS
- Pay range: $62,000 – $70,000* USD with eligibility for discretionary bonus
- Flexible Health Benefits, Holiday, PTO 25 days, Sick, Retirement Matching 401(k), Maternity/Paternity, Volunteer Day, Referral Program, Mentoring Program, L&D Program
- Based on job related skills and experience
Equus Software is a market leading Software Company specializing in Global Mobility Software. We provide award-winning service to our portfolio of high-profile global clients. Our team is known for providing creative software solutions to solve our clients’ complex business problems.
What we can offer?
- Variety: As part of our team, you will work in a fast paced and challenging environment where no two days will be the same.
- Knowledge: You will be able to take full advantage of being part of a fast-paced, close-knit community and make full use of the knowledge of the Global Equus Team.
- Growth: Equus is winning new clients all the time and there is plenty of room for the right candidate to move up the career ladder as the company grows.
- Innovation: One day each quarter, we are given free time to innovate. We can create anything we feel would make our jobs or our clients experience better.
- Casual: We dress casually, have regular team outings and enjoy our Fridays!
Plano, Dallas, TX | Hybrid (2 days in office) | Full-time
ABOUT THE ROLEAs an Associate Business Analyst at Equus Software, you will be part of the Global Client Success team. The focus of the role is to provide innovative solutions and solve problems to meet the client’s technical requirements working as a team. You will do this by supporting a team of business and senior business analysts. You will assist the team in providing solutions through the onboarding of the Equus Workforce Solutions which require ongoing technical configuration, troubleshooting, replication of application issues, testing of system upgrades, as well as keeping current on the most recent application enhancements.
If you're a recent graduate with a strong desire to learn, a keen eye for detail, and a commitment to excellence, we encourage you to apply for this exciting entry-level Associate Business Analyst opportunity.
This position will be on a hybrid work set-up, with a minimum of 2 days/ week in the Plano office.
**No sponsorships available.
WHAT YOU'LL DO- Effectively problem-solve issues to resolution, this will require the ability to partner with your team for additional support when needed.
- Organize client technical information during client meetings by taking meeting minutes/notes, detailing exact technical specifications.
- Perform requirement analysis, configuration, testing and issue resolution.
- When requested, participate, or assist in the preparation of client webinars, conferences, demos, and other presentations to both clients and internal Equus team.
- Decipher technical client build document requirements by writing test plans and test cases for quality assurance and user acceptance, including conducting QA testing and reporting results.
- Gain exposure to Equus products and client projects; both technical and functional, with hands-on assignments.
- Develop strong working relationships with clients and internal teams.
- May at times participate in a quarterly live chat rotation with other team members to provide exceptional service to our clients who are requesting online help.
- Participate in team standups and meetings.
- Participate in client working sessions.
- Participate in other Equus internal initiatives.
- Seek out information about the global mobility industry and software industries and apply that knowledge to day-to-day activities.
- Bachelor’s degree in computer science or a related discipline from an accredited college/university.
- Analytical and conceptual thinking skills.
- Efficiently handle data-intensive and time-sensitive tasks.
- Excellent verbal and written communication, as well as organizational skills to effectively communicate and interact with all levels within the Equus organization.
- Ability to quickly understand our client needs and technical expectations both verbally and written.
- Ability to manage multiple priorities and deadlines by demonstrated organizational and time management skills.
- Strong analytical and detail-oriented skills required.
- Team player with a positive attitude required.
- Desired: Technical background with understanding and/or experience in software development and/or web technology.
- Required: experience with multiple software and system-based applications; Microsoft Office applications.
- Advanced excel knowledge, desired but not required.
- Knowledge and experience using Atlassian products: Confluence and Jira applications, desired but not required.
- Learned applications: Slack, ClickTime, Kantata, 15five. KnowBe4.
- Working or basic knowledge: Structured query language writing / SQL Server Management Studio understanding.
- Learn best practices and become a SME with our technology.
- Great location and Great people! We only hire the best which means you're working with the best!
- Nice office, relaxed and collaborative atmosphere with a casual dress code.
- We've been serving clients for over 20 years, and we're growing fast. You'll be a part of a team that configures software to deliver quickly and effectively.
- Always learning something new! You will develop a wide variety of skills, and will become a subject matter expert in your first year.
- Great salary and benefits. We have a highly competitive salaries and offer great bonuses for exceptional contributors. We have enterprise-class benefits.
- Take advantage of Innovation Day with every release. Play with whatever technology you want, learn what you want, try out something new! You will get to present it to the company. Many innovations have made it into our products!
Benefits
COMPENSATION & BENEFITS
- Pay range: $62,000 – $70,000* USD with eligibility for discretionary bonus
- Flexible Health Benefits, Holiday, PTO 25 days, Sick, Retirement Matching 401(k), Maternity/Paternity, Volunteer Day, Referral Program, Mentoring Program, L&D Program
- Based on job related skills and experience
Equus Software is a market leading Software Company specializing in Global Mobility Software. We provide award-winning service to our portfolio of high-profile global clients. Our team is known for providing creative software solutions to solve our clients’ complex business problems.
What we can offer?
- Variety: As part of our team, you will work in a fast paced and challenging environment where no two days will be the same.
- Knowledge: You will be able to take full advantage of being part of a fast-paced, close-knit community and make full use of the knowledge of the Global Equus Team.
- Growth: Equus is winning new clients all the time and there is plenty of room for the right candidate to move up the career ladder as the company grows.
- Innovation: One day each quarter, we are given free time to innovate. We can create anything we feel would make our jobs or our clients experience better.
- Casual: We dress casually, have regular team outings and enjoy our Fridays!
See All 5 Customer Success Analyst Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find Customer Success Analyst JobsCustomer Success Analyst Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Success Analyst Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
What Texas Employers Look For
The qualifications that appear most often in customer success analyst jobs across Texas.
- Bachelor's degree in business, communications, or a related field required
- One to three years of experience in customer success, account management, or SaaS support
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight
- Demonstrated ability to analyze customer data and translate findings into retention strategies
- Strong written and verbal communication skills for managing enterprise client relationships
- Experience working cross-functionally with sales, product, and technical support teams
Customer Success Analyst Jobs in Texas: Frequently Asked Questions
How do you become a customer success analyst in Texas?
Customer success analyst roles in Texas do not require a state-issued license or certification. Most employers look for a bachelor's degree in business, communications, marketing, or a related field, combined with hands-on experience in a customer-facing role. Certifications like the Gainsight Pulse Certification or SuccessHACKER's Customer Success training are valued in Texas's competitive SaaS market and can strengthen an application considerably.
Which companies hire customer success analysts in Texas?
Employers hiring customer success analysts in Texas right now include Mitsubishi Heavy Industries America, Everseen, and Galderma, based on current listings on Migrate Mate as of September 2026. Texas's concentration of enterprise software, financial technology, and healthcare IT companies means demand is consistent across both large corporations and fast-growing regional startups.
Which Texas cities have the most customer success analyst jobs?
Houston, Plano, and Dallas have the most customer success analyst openings in Texas. Austin's dense SaaS and technology sector drives the highest concentration of roles, while Dallas's large enterprise software and financial services employers generate steady demand, and Houston's energy technology and healthcare IT companies round out the market with opportunities in more specialized industry verticals.
Are there remote customer success analyst jobs in Texas?
Yes, and more than most fields. About 50% of customer success analyst openings tied to Texas are remote or hybrid as of September 2026, reflecting how central digital communication and cloud-based CRM tools are to the role. Responsibilities like client health monitoring, renewal outreach, and data analysis translate well to fully remote environments, making this one of the more flexible roles in the Texas job market.
How can I get hired as a customer success analyst in Texas with little or no experience?
The most realistic entry path is transitioning from a customer-facing role such as technical support specialist, inside sales representative, or account coordinator, all of which Texas technology and SaaS employers hire in volume. Dell Technologies, Oracle, and Austin-based software companies regularly bring on associate customer success representatives with limited direct experience. Building familiarity with Salesforce or Gainsight and earning a foundational customer success certification strengthens any entry-level application significantly.
Where can I find and apply to customer success analyst jobs in Texas?
You can find and apply to customer success analyst jobs in Texas on Migrate Mate, which lists current Texas openings. Find roles that fit your experience and location preferences and apply directly to the ones that match.
See All 5 Customer Success Analyst Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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