Customer Support Jobs in Texas
Customer Support jobs in Texas are concentrated in technology, financial services, retail, and telecommunications, with demand running from entry-level representatives to senior team leads and operations managers. Houston, Dallas, and Austin are the primary hiring centers, home to large employers such as Dell Technologies, AT&T, and USAA that maintain substantial customer support operations across the state. Call center management, technical support, and client success are the most in-demand specialties right now. See the openings below and apply to the ones that match your experience.
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Showing 5 of 105+ Customer Support jobs
Entity: CSL Plasma
Job Category: Plasma Operations
Job Family: Plasma Center Operations
Job Type: Part Time
Location: McKinney, Texas, United States
Employer Reference: R-287533
Job Description
- Responsible for preparing the donor, donor area and equipment for the pheresis process.
- Prepares the autopheresis machine for the pheresis process.
- Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects the donor when the process is complete.
- Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
About CSL Plasma
CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.
Our Benefits
For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more visit https://www.csl.com/careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
Entity: CSL Plasma
Job Category: Plasma Operations
Job Family: Plasma Center Operations
Job Type: Part Time
Location: McKinney, Texas, United States
Employer Reference: R-287533
Job Description
- Responsible for preparing the donor, donor area and equipment for the pheresis process.
- Prepares the autopheresis machine for the pheresis process.
- Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects the donor when the process is complete.
- Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
About CSL Plasma
CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.
Our Benefits
For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more visit https://www.csl.com/careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
See All 105+ Customer Support Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find Customer Support JobsCustomer Support Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Support Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- CSL Plasma13
- KLA3
- Robert Half3
- Apple2
- Safran2
Top Industries Hiring
- Technology & Software
- Manufacturing
- Education
- Agriculture & Farming
- Electronics & Hardware
What Texas Employers Look For
The qualifications that appear most often in customer support jobs across Texas.
- Strong verbal and written communication skills with professional customer-facing experience
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Proven ability to resolve customer issues efficiently while meeting service metrics
- High school diploma or equivalent, with preference for an associate or bachelor's degree
- Experience handling high call or ticket volume in a fast-paced environment
- Ability to work flexible shifts including evenings, weekends, or rotating schedules
Customer Support Jobs in Texas: Frequently Asked Questions
How do you become a customer support in Texas?
Customer support roles in Texas do not require a state-issued license, so the path centers on education and demonstrated skills. Most Texas employers expect at minimum a high school diploma, while roles in healthcare, financial services, or insurance often prefer an associate or bachelor's degree in a related field. Building familiarity with CRM tools and completing vendor certifications from platforms like Salesforce or Zendesk strengthens a candidate's profile for competitive openings.
Which companies hire customer supports in Texas?
Texas customer support roles are posted by CSL Plasma, KLA, and Robert Half and others right now, based on current listings on Migrate Mate as of August 2026. Texas's large concentration of technology headquarters, financial institutions, and telecommunications companies means full-time, benefits-eligible customer support positions are regularly available across the state's major metros.
Which Texas cities have the most customer support jobs?
Austin, Dallas, and Houston have the most customer support openings in Texas. Dallas and Houston drive volume through their large financial services, telecommunications, and healthcare sectors, while Austin's tech industry growth has made it a consistent source of technical support and client success roles, particularly with software companies headquartered there.
Are there remote customer support jobs in Texas?
Yes, and more than most fields. About 38% of customer support openings tied to Texas are remote or hybrid as of August 2026, reflecting how well-suited the role is for distributed work environments. Phone-based, chat, and email support positions are the most likely to be fully remote, while roles requiring hands-on product training or in-person account management tend to stay on-site.
How can I get hired as a customer support in Texas with little or no experience?
The most realistic entry path is applying to high-volume call center roles at large Texas employers such as insurance companies, retail banks, or telecommunications providers, which regularly hire candidates without prior experience and offer structured onboarding. Companies like USAA and AT&T run associate programs that train new hires on systems and service standards. Lateral moves from retail sales, hospitality, or administrative assistant positions are common and well-received, and completing a free CRM certification adds a concrete credential to an otherwise thin resume.
Where can I find and apply to customer support jobs in Texas?
You can find and apply to customer support jobs in Texas on Migrate Mate, which lists current openings across the state's major hiring markets. Search the listings by city or specialty to find roles that fit your background, then apply directly to the ones that match your experience and availability.
See All 105+ Customer Support Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find Customer Support Jobs