Customer Support Jobs in Missouri
Customer Support jobs in Missouri are open across St. Louis, Kansas City, and Springfield and other Missouri metros, with employers like State Farm, Walgreens, and Dollar General hiring at every experience level. Find a role that fits below and apply directly.
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Facility:
Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807
Department:
1709 IT Service Desk
Scheduled Weekly Hours:
40
Hours:
8:00 AM - 4:30 PM
Work Shift:
Day Shift (United States of America)
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
- Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents.
Education:
- Preferred: Associate's degree in Computer Science, Information Technology
Experience:
- Preferred: 1 year of experience in IT customer support, with a focus on end-user support and troubleshooting.
Skills:
- Basic understanding of commonly used operating systems (e.g., Windows, macOS) and software applications.
- Strong communication skills, empathy, and patience to effectively assist end users with technical issues.
- Ability to diagnose and resolve simple technical problems such as password resets and basic software issues.
- Ability to effectively document support requests and solutions for future reference.
Licensure/Certification/Registration:
- N/A
See All 2,494+ Customer Support Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find Customer Support JobsCustomer Support Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Customer Support Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
- State Farm219

- Walgreens158

- Dollar General109

- Starbucks106

- AutoZone81

Top Industries Hiring
- Retail610
- Food & Beverage327
- Insurance314
- Healthcare & Medical Services285
- Automotive108
What Missouri Employers Look For
The qualifications that appear most often in customer support jobs across Missouri.
- 1-2 years of customer-facing experience in a support, retail, or call center environment
- Proficiency with a support platform such as Zendesk, Salesforce Service Cloud, or Freshdesk
- Strong written and verbal communication skills with demonstrated ability to de-escalate
- Ability to manage multiple open tickets or chat sessions simultaneously under volume
- High school diploma or equivalent, with a bachelor's degree preferred for senior roles
- Familiarity with CRM tools and basic order management or billing systems
Customer Support Jobs in Missouri: Frequently Asked Questions
How many customer support jobs are there in Missouri?
There are 2,494+ customer support openings in Missouri on Migrate Mate as of June 2026, with the most roles in St. Louis, Kansas City, and Springfield. New positions post regularly as employers across Missouri hire.
How much do customer supports make in Missouri?
Customer supports in Missouri earn a median of about $44,190 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $31,980 for the lowest 10% to over $63,890 for the top 10%. Pay rises with experience, specialty, and employer.
Which Missouri cities have the most customer support jobs?
St. Louis, Kansas City, and Springfield have the most customer support openings in Missouri right now, with additional roles spread across smaller metros statewide.
Which companies hire customer supports in Missouri?
Employers hiring customer supports in Missouri include State Farm, Walgreens, and Dollar General, based on current listings on Migrate Mate as of June 2026.
Are there remote customer support jobs in Missouri?
Yes. About 4% of customer support openings tied to Missouri are remote or hybrid as of June 2026. The rest are on-site roles based in Missouri metros.
How do I apply for customer support jobs in Missouri?
You can apply to customer support jobs in Missouri directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Missouri location, then apply to each one that fits.
See All 2,494+ Customer Support Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find Customer Support Jobs