Support Analyst Jobs in Missouri
Support Analyst jobs in Missouri are actively hiring, with strong and steady demand concentrated in financial services, healthcare IT, telecommunications, and enterprise software sectors at experience levels from entry-level help desk to senior systems support. Kansas City and St. Louis anchor the market, with Springfield contributing a growing cluster of regional technology and insurance employers. Well-established Missouri names like Cerner (now Oracle Health), Edward Jones, and Emerson Electric have long maintained large support analyst workforces here, and sub-specialties in application support, IT service desk, and ERP systems see the most consistent openings. Scan the live roles below and apply to whichever ones fit.
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- Provide Tier 1/2 support for incidents and service requests (hardware, software, access, connectivity)
- Troubleshoot and resolve issues with a focus on first-contact resolution; escalate as needed
- Log, update, and manage tickets in ITSM tools (e.g., EasyVista, ServiceNow) in line with SLAs
- Perform user account administration in Azure AD (password resets, access provisioning, group management)
- Support device setup, imaging, and deployment for end users
- Maintain clear documentation of resolutions and contribute to the knowledge base
- Support application rollouts and minor testing validation from a service desk perspective
- Provide user support during system changes, upgrades, and go-live (hyper-care) periods
- Identify recurring issues and partner with teams on root cause and continuous improvement
- Assist with basic reporting on ticket trends and service performance
- Hand-on Service Desk or IT Support experience (contract or fast-paced environments preferred)
- Experience with ITSM platforms such as EasyVista or ServiceNow
- Working knowledge of Azure AD / Microsoft 365 administration
- Strong troubleshooting skills across Windows OS, Office apps, and basic networking
- Solid communication skills with a customer-focused approach
- Able to ramp quickly and operate with minimal supervision
- Experience using Intune and Autopilot
Savi Gurus is a fast-growing St. Louis-based business and technology consulting firm with competitive salary, annual bonus, matching retirement plan, company-paid healthcare, dental, vision and pharma, 4 weeks of PTO, 10 holidays, and a nominal training budget. We hire consultants to keep. We're not turning and burning our folks. Join us and become One of the Savi Gs.
** Only applicants who are legally authorized to work in the US and not represented by anyone else will be considered. This position requires the consultant to be at the client site. This person needs to be able to do that without travel expenses. Savi Gurus does not provide any work authorization sponsorship, or any assistance in securing, maintaining or extending work authorization. **
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See All 27 Support Analyst Jobs in Missouri
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Find Support Analyst JobsSupport Analyst Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Support Analyst Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Missouri Employers Look For
The qualifications that appear most often in support analyst jobs across Missouri.
- Bachelor's degree in information technology, computer science, or a related field
- Hands-on experience with ticketing systems such as ServiceNow or Jira
- Strong troubleshooting skills for software, hardware, and network issues
- Familiarity with ITIL frameworks and service management best practices
- Proficiency with Microsoft 365, Active Directory, and remote support tools
- Clear written and verbal communication skills for end-user and stakeholder interaction
Support Analyst Jobs in Missouri: Frequently Asked Questions
How do you become a support analyst in Missouri?
Most support analyst roles in Missouri require at minimum an associate or bachelor's degree in information technology, computer science, or a related field. Missouri does not issue a state license specific to support analysts, so employers rely on industry credentials such as CompTIA A+, CompTIA Network+, or ITIL Foundation as hiring signals. Candidates who combine a relevant degree with one of those certifications and any internship or help-desk experience are consistently competitive in the Kansas City and St. Louis markets.
Which companies hire support analysts in Missouri?
Employers hiring support analysts in Missouri right now include Jack Henry & Associates, CoxHealth, and Citi, based on current listings on Migrate Mate as of November 2026. Missouri's dense concentration of financial services headquarters, regional healthcare networks, and large telecommunications operations means hiring remains active across both established enterprise employers and mid-size technology firms.
Which Missouri cities have the most support analyst jobs?
Springfield, St. Louis, and Monett post the most support analyst openings in Missouri. Kansas City leads because of its financial services and healthcare IT anchor employers, St. Louis draws heavily from its large hospital systems, aerospace firms, and professional services sector, and Springfield contributes through regional insurance carriers and growing technology operations that serve both local and national clients.
Are there remote support analyst jobs in Missouri?
Yes, and more than most fields, because support analyst work is largely desk-based and conducted through remote access tools and ticketing platforms. About 71% of support analyst openings tied to Missouri are remote or hybrid as of November 2026, reflecting how well the role translates to distributed work environments. Application support and service desk roles tend to carry the highest share of fully remote postings.
How can I get hired as a support analyst in Missouri with little or no experience?
The most realistic entry path is a help desk or IT technician role at one of Missouri's large health systems, such as BJC HealthCare or Mercy Health, or within the IT departments of major Kansas City financial institutions, which routinely hire candidates with a two-year degree and a CompTIA A+ certification. Missouri community colleges including Metropolitan Community College and St. Louis Community College offer accelerated IT programs that feed directly into these entry roles. Moving laterally from a customer service or operations coordinator position into a junior support role is also a well-worn path at Missouri's larger enterprise employers.
Where can I find and apply to support analyst jobs in Missouri?
You can find and apply to support analyst jobs in Missouri on Migrate Mate, which lists current Missouri openings updated in real time. Search the listings to find roles that match your experience level, location preference, and specialty area, then apply directly to the ones that fit.
See All 27 Support Analyst Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
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