Application Support Analyst Jobs in Missouri
Application Support Analyst jobs in Missouri concentrate heavily in healthcare IT, financial services, and enterprise software, with steady demand from mid-level through senior roles across the state's largest business hubs. Kansas City and St. Louis anchor most of the hiring activity, with Columbia also drawing openings from its university and hospital systems, and well-established employers like Cerner (now Oracle Health), Edward Jones, and SSM Health consistently recruiting analysts who can support complex enterprise applications. The most in-demand specialties right now are EHR platform support, ERP systems administration, and ticketing and incident management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 7+ Application Support Analyst jobs
At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.
Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.
If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here.
As an Applications Support Specialist, you will provide technical support for business applications used across office and manufacturing operations, ensuring employees have the tools and access they need to work efficiently. In this role, you will troubleshoot software issues, assist users with application access and functionality, and partner with external support providers to resolve more complex technical challenges. Success in this position requires strong problem-solving abilities, effective communication skills, and a commitment to delivering exceptional customer service and support. Ready to make an impact? Apply now and help support the technology that keeps our business running smoothly.
What You’ll Do
- Provide end-user support for business-critical applications, including Microsoft 365, SolidWorks, customer relationship management (CRM) systems, DocuWare, Epicor, and applications hosted through Internet Information Services (IIS), ensuring a seamless user experience across the organization.
- Research, diagnose, and resolve application-related issues, collaborating with internal IT teams and external support providers to deliver timely and effective solutions.
- Assist users with remote access, application connectivity, and system access challenges to minimize downtime and maximize productivity.
- Support software running on handheld devices, including barcode scanners used within manufacturing environments, to ensure operational continuity.
- Communicate technical concepts, troubleshooting steps, and resolutions in a clear and user-friendly manner to individuals with varying levels of technical expertise.
- Maintain accurate documentation of support requests, troubleshooting activities, resolutions, and recurring issues to enhance support efficiency and strengthen the organization's knowledge base.
- Effectively prioritize support requests and assigned tasks based on business impact, urgency, and established deadlines.
- Proactively keep managers and end users informed of progress, service interruptions, and any issues that may impact timelines or business operations.
- Handle sensitive documents and confidential information with a high level of discretion and in accordance with company policies and compliance requirements.
- Take on additional responsibilities as needed to support team goals and project milestones.
What You Bring
Experience That Drives Success
- Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or a related field, or an equivalent combination of education and relevant work experience.
- Minimum of two years of experience in a corporate help desk, technical support, or application support environment.
- Working knowledge of Microsoft 365 applications, including Word, Excel, PowerPoint, and Outlook.
- Strong troubleshooting and problem-solving skills, with the ability to research application issues, identify root causes, and implement effective solutions.
- Experience supporting enterprise resource planning (ERP) systems, such as Epicor, Sage, or Oracle. (preferred)
- Experience supporting SolidWorks, CRM platforms, DocuWare, or applications hosted through Internet Information Services (IIS). (preferred)
- Familiarity with web technologies, including HTML5, CSS3, Bootstrap, PHP, and JavaScript. (preferred)
- Experience writing, analyzing, or troubleshooting SQL queries. (preferred)
- Microsoft Office certifications in Word, Excel, PowerPoint, or Outlook. (preferred)
- Experience supporting barcode scanners or other handheld devices within a manufacturing environment. (preferred)
Key Strengths & Skills
- Demonstrates integrity, professionalism, and discretion when handling sensitive and confidential information.
- Excellent verbal and written communication skills, with the ability to effectively interact with users and stakeholders across all levels of the organization.
- Strong troubleshooting and problem-solving skills, with the ability to research issues, identify root causes, and implement effective solutions.
- Exceptional customer service skills, maintaining a patient, professional, and user-focused approach when providing support.
- Proven ability to manage multiple projects and competing priorities simultaneously while meeting deadlines in a fast-paced environment.
- Self-motivated with a bias for action, strong sense of urgency, and excellent time management skills.
- Ability to work collaboratively across teams and build positive working relationships with colleagues and stakeholders.
- Strong attention to detail and commitment to accuracy, quality, and continuous improvement.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- We build strong relationships—with teammates, partners, and customers
- We take pride in knowing every product we build serves the purpose of protecting lives
- We listen actively, coach frequently, and own our results
- We foster innovation, value curiosity, and believe that experimentation is part of growth
- We create a welcoming and inclusive space where everyone belongs
- We take ownership of our work—quality and safety are at the core of what we do
Benefits That Matter
- Employee Ownership Program – You’re not just an employee—you’re an owner. We share success together.
- Competitive health, dental, and vision plans
- 401(k) with company match
- Generous paid time off and holidays
- Continuous learning and development opportunities
- Financial Wellness programs including complimentary Certified Financial Planner sessions
- Recognition programs that celebrate individual and team wins
- A mission-driven team that supports life-saving outcomes, every day
Location
This is a full-time position, on-site at our Manufacturing Facility located in Hazelwood, MO.
Ready to Apply?
Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world—and where you’re not just an employee but an owner—we want you on board!
Join us, and let’s create safer environments together—making a global difference you’ll be proud to own.
At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.
Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.
If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here.
As an Applications Support Specialist, you will provide technical support for business applications used across office and manufacturing operations, ensuring employees have the tools and access they need to work efficiently. In this role, you will troubleshoot software issues, assist users with application access and functionality, and partner with external support providers to resolve more complex technical challenges. Success in this position requires strong problem-solving abilities, effective communication skills, and a commitment to delivering exceptional customer service and support. Ready to make an impact? Apply now and help support the technology that keeps our business running smoothly.
What You’ll Do
- Provide end-user support for business-critical applications, including Microsoft 365, SolidWorks, customer relationship management (CRM) systems, DocuWare, Epicor, and applications hosted through Internet Information Services (IIS), ensuring a seamless user experience across the organization.
- Research, diagnose, and resolve application-related issues, collaborating with internal IT teams and external support providers to deliver timely and effective solutions.
- Assist users with remote access, application connectivity, and system access challenges to minimize downtime and maximize productivity.
- Support software running on handheld devices, including barcode scanners used within manufacturing environments, to ensure operational continuity.
- Communicate technical concepts, troubleshooting steps, and resolutions in a clear and user-friendly manner to individuals with varying levels of technical expertise.
- Maintain accurate documentation of support requests, troubleshooting activities, resolutions, and recurring issues to enhance support efficiency and strengthen the organization's knowledge base.
- Effectively prioritize support requests and assigned tasks based on business impact, urgency, and established deadlines.
- Proactively keep managers and end users informed of progress, service interruptions, and any issues that may impact timelines or business operations.
- Handle sensitive documents and confidential information with a high level of discretion and in accordance with company policies and compliance requirements.
- Take on additional responsibilities as needed to support team goals and project milestones.
What You Bring
Experience That Drives Success
- Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or a related field, or an equivalent combination of education and relevant work experience.
- Minimum of two years of experience in a corporate help desk, technical support, or application support environment.
- Working knowledge of Microsoft 365 applications, including Word, Excel, PowerPoint, and Outlook.
- Strong troubleshooting and problem-solving skills, with the ability to research application issues, identify root causes, and implement effective solutions.
- Experience supporting enterprise resource planning (ERP) systems, such as Epicor, Sage, or Oracle. (preferred)
- Experience supporting SolidWorks, CRM platforms, DocuWare, or applications hosted through Internet Information Services (IIS). (preferred)
- Familiarity with web technologies, including HTML5, CSS3, Bootstrap, PHP, and JavaScript. (preferred)
- Experience writing, analyzing, or troubleshooting SQL queries. (preferred)
- Microsoft Office certifications in Word, Excel, PowerPoint, or Outlook. (preferred)
- Experience supporting barcode scanners or other handheld devices within a manufacturing environment. (preferred)
Key Strengths & Skills
- Demonstrates integrity, professionalism, and discretion when handling sensitive and confidential information.
- Excellent verbal and written communication skills, with the ability to effectively interact with users and stakeholders across all levels of the organization.
- Strong troubleshooting and problem-solving skills, with the ability to research issues, identify root causes, and implement effective solutions.
- Exceptional customer service skills, maintaining a patient, professional, and user-focused approach when providing support.
- Proven ability to manage multiple projects and competing priorities simultaneously while meeting deadlines in a fast-paced environment.
- Self-motivated with a bias for action, strong sense of urgency, and excellent time management skills.
- Ability to work collaboratively across teams and build positive working relationships with colleagues and stakeholders.
- Strong attention to detail and commitment to accuracy, quality, and continuous improvement.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- We build strong relationships—with teammates, partners, and customers
- We take pride in knowing every product we build serves the purpose of protecting lives
- We listen actively, coach frequently, and own our results
- We foster innovation, value curiosity, and believe that experimentation is part of growth
- We create a welcoming and inclusive space where everyone belongs
- We take ownership of our work—quality and safety are at the core of what we do
Benefits That Matter
- Employee Ownership Program – You’re not just an employee—you’re an owner. We share success together.
- Competitive health, dental, and vision plans
- 401(k) with company match
- Generous paid time off and holidays
- Continuous learning and development opportunities
- Financial Wellness programs including complimentary Certified Financial Planner sessions
- Recognition programs that celebrate individual and team wins
- A mission-driven team that supports life-saving outcomes, every day
Location
This is a full-time position, on-site at our Manufacturing Facility located in Hazelwood, MO.
Ready to Apply?
Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world—and where you’re not just an employee but an owner—we want you on board!
Join us, and let’s create safer environments together—making a global difference you’ll be proud to own.
See All 7 Application Support Analyst Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find JobsApplication Support Analyst Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Application Support Analyst Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Missouri Employers Look For
The qualifications that appear most often in application support analyst jobs across Missouri.
- Bachelor's degree in information technology, computer science, or a related field
- Experience troubleshooting and supporting enterprise applications such as ERP or EHR systems
- Proficiency with ticketing systems such as ServiceNow, Jira, or Remedy
- Strong SQL querying skills for investigating data issues and supporting end users
- Familiarity with ITIL frameworks and incident management best practices
- Effective written and verbal communication skills for working with business stakeholders
Application Support Analyst Jobs in Missouri: Frequently Asked Questions
How do you become an application support analyst in Missouri?
Missouri does not require a state-issued license to work as an application support analyst, so the path runs through education and employer credentials. Most Missouri employers expect a bachelor's degree in IT, computer science, or a related field, though associate degree holders who pair their education with certifications like CompTIA A+, ITIL Foundation, or a vendor credential in platforms such as Salesforce or SAP can also compete. Building hands-on experience through help desk or junior systems roles at Missouri employers is the most direct route in.
Which companies hire application support analysts in Missouri?
Missouri application support analyst roles are posted by Jack Henry & Associates, UMB Financial Corporation, and Potter Global Technologies and others right now, based on current listings on Migrate Mate as of November 2026. Missouri's large healthcare networks, financial institutions, and corporate headquarters create consistent, recurring demand for analysts who can support both commercial and proprietary enterprise platforms.
Which Missouri cities have the most application support analyst jobs?
Monett, Kansas City, and Springfield have the most application support analyst openings in Missouri. Kansas City and St. Louis drive the bulk of postings because they host the state's largest concentrations of corporate headquarters, regional financial firms, and major health systems, while Columbia's market is anchored by University of Missouri Health Care and the university's central IT operations, which generate steady analyst demand even outside the two major metros.
Are there remote application support analyst jobs in Missouri?
Yes, and more than most fields. Application support is inherently desk-based work, and a large share of the role can be performed remotely using ticketing systems, remote desktop tools, and collaboration platforms. About 100% of application support analyst openings tied to Missouri are remote or hybrid as of November 2026, reflecting how well the work translates to distributed teams. Roles involving ERP configuration, tier-two troubleshooting, and documentation tend to be the most remote-friendly, while positions requiring on-site system access or hardware coordination stay in-office.
How can I get hired as an application support analyst in Missouri with little or no experience?
The most realistic entry path is a help desk or IT support technician role, which large Missouri employers like Cerner, SSM Health, and major St. Louis and Kansas City financial firms use as a direct pipeline into application support teams. Candidates who hold ITIL Foundation or CompTIA certifications stand out even without years of experience. Missouri's large university systems also post student IT support and junior analyst positions that serve as structured entry points, and roles in data entry, QA testing, or business analysis often provide enough adjacent experience to make the transition credible.
Where can I find and apply to application support analyst jobs in Missouri?
You can find and apply to application support analyst jobs in Missouri on Migrate Mate, which lists current Missouri openings. Search the listings to find roles that match your experience level, preferred location, and the systems you know, then apply directly to the ones that fit.
See All 7 Application Support Analyst Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
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