Application Support Analyst Jobs in Florida
Application Support Analyst jobs in Florida are concentrated in Tampa, Orlando, and Miami, where financial services firms, healthcare systems, and technology companies drive consistent hiring at every level from junior analyst to senior lead. Major employers with a lasting Florida presence include Citigroup, AdventHealth, and Roper Technologies, all of which maintain substantial IT support operations across the state. The most in-demand specialties are ERP platform support, healthcare application administration, and enterprise help desk escalation. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 12+ Application Support Analyst jobs
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
As an Application Support Analyst at Citi, you'll be the first point of contact for keeping mission-critical applications running smoothly for traders and business users. You'll troubleshoot issues, support application releases, and partner with technology teams to deliver fast, reliable resolutions that protect business continuity. This role sits within Citi's technology support function, where your work directly shapes the stability and performance of the systems that power the business.
Responsibilities
- Deliver technical and business support for users of Citi's applications, resolving issues quickly and coordinating long-term fixes with technology partners.
- Act as the main point of contact between traders, business users, internal technology teams and vendors to keep issues moving toward resolution.
- Manage application releases from development through testing and into production.
- Run post-release checks after releases and infrastructure updates to confirm systems are performing as expected.
- Participate in disaster recovery testing to protect application availability and business continuity.
- Analyze applications to identify risks, vulnerabilities and security gaps, then partner with development teams to prioritize fixes.
- Build and maintain technical support documentation that helps the wider team troubleshoot issues faster.
- Own support project initiatives that improve platform stability, efficiency and effectiveness, while assessing and escalating risk to protect Citi and its clients.
Required Qualifications & Skills
- 2+ years of experience in applications or production support, with a track record of improving and standardizing support procedures.
- Strong working knowledge of UNIX, Linux and Windows environments, combined with advanced SQL skills across Sybase and Oracle databases.
- Hands-on expertise with observability and monitoring tools such as Splunk, (SPL, dashboards, alerts) AppDynamics (APM, health rules) and Grafana (dashboards, Prometheus integration), alongside batch monitoring tools like Autosys, JOBSCDE and ITRS.
- Python scripting and shell automation skills that streamline operational tasks across Linux systems, plus basic knowledge of Java, middleware, networking and firewalls.
- Foundational understanding of AI and machine learning concepts, financial markets and products, paired with familiarity in configuration management, change processes and problem management tools.
- Good customer service, communication and interpersonal skills
- Good knowledge of the business and its technology strategy
- Clear written and verbal communication skills that build trust with stakeholders and support collaboration across support and technology teams.
- Bachelor's degree or equivalent practical experience.
What We Offer
Join a technology support team where your problem-solving directly shapes the reliability of the applications that run Citi's business, while building a well-rounded foundation across infrastructure, data and support operations.
- Work in a hybrid model with 3 days in the office and 2 days working remotely, giving you flexibility alongside in-person collaboration.
- Build technical depth across monitoring, automation and application support through hands-on work with real production systems.
- Access ongoing learning and development opportunities to grow your technical and business knowledge.
- Collaborate with technology and business teams across a global organization, broadening your exposure and network.
- Benefit from wellbeing and financial wellbeing support designed to help you manage work and life effectively.
Apply now to take ownership of the applications that keep Citi's business running.
-
Job Family Group:
Technology-
Job Family:
Applications Support-
Time Type:
Full time-
Primary Location:
Tampa Florida United States-
Primary Location Full Time Salary Range:
$69,050.00 - $96,350.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.-
Anticipated Posting Close Date:
Nov 16, 2026-
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right (opens in new window)
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
As an Application Support Analyst at Citi, you'll be the first point of contact for keeping mission-critical applications running smoothly for traders and business users. You'll troubleshoot issues, support application releases, and partner with technology teams to deliver fast, reliable resolutions that protect business continuity. This role sits within Citi's technology support function, where your work directly shapes the stability and performance of the systems that power the business.
Responsibilities
- Deliver technical and business support for users of Citi's applications, resolving issues quickly and coordinating long-term fixes with technology partners.
- Act as the main point of contact between traders, business users, internal technology teams and vendors to keep issues moving toward resolution.
- Manage application releases from development through testing and into production.
- Run post-release checks after releases and infrastructure updates to confirm systems are performing as expected.
- Participate in disaster recovery testing to protect application availability and business continuity.
- Analyze applications to identify risks, vulnerabilities and security gaps, then partner with development teams to prioritize fixes.
- Build and maintain technical support documentation that helps the wider team troubleshoot issues faster.
- Own support project initiatives that improve platform stability, efficiency and effectiveness, while assessing and escalating risk to protect Citi and its clients.
Required Qualifications & Skills
- 2+ years of experience in applications or production support, with a track record of improving and standardizing support procedures.
- Strong working knowledge of UNIX, Linux and Windows environments, combined with advanced SQL skills across Sybase and Oracle databases.
- Hands-on expertise with observability and monitoring tools such as Splunk, (SPL, dashboards, alerts) AppDynamics (APM, health rules) and Grafana (dashboards, Prometheus integration), alongside batch monitoring tools like Autosys, JOBSCDE and ITRS.
- Python scripting and shell automation skills that streamline operational tasks across Linux systems, plus basic knowledge of Java, middleware, networking and firewalls.
- Foundational understanding of AI and machine learning concepts, financial markets and products, paired with familiarity in configuration management, change processes and problem management tools.
- Good customer service, communication and interpersonal skills
- Good knowledge of the business and its technology strategy
- Clear written and verbal communication skills that build trust with stakeholders and support collaboration across support and technology teams.
- Bachelor's degree or equivalent practical experience.
What We Offer
Join a technology support team where your problem-solving directly shapes the reliability of the applications that run Citi's business, while building a well-rounded foundation across infrastructure, data and support operations.
- Work in a hybrid model with 3 days in the office and 2 days working remotely, giving you flexibility alongside in-person collaboration.
- Build technical depth across monitoring, automation and application support through hands-on work with real production systems.
- Access ongoing learning and development opportunities to grow your technical and business knowledge.
- Collaborate with technology and business teams across a global organization, broadening your exposure and network.
- Benefit from wellbeing and financial wellbeing support designed to help you manage work and life effectively.
Apply now to take ownership of the applications that keep Citi's business running.
-
Job Family Group:
Technology-
Job Family:
Applications Support-
Time Type:
Full time-
Primary Location:
Tampa Florida United States-
Primary Location Full Time Salary Range:
$69,050.00 - $96,350.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.-
Anticipated Posting Close Date:
Nov 16, 2026-
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right (opens in new window)
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
See All 12 Application Support Analyst Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find JobsApplication Support Analyst Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Application Support Analyst Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Investment & Asset Management
What Florida Employers Look For
The qualifications that appear most often in application support analyst jobs across Florida.
- Bachelor's degree in information technology, computer science, or a related field
- Hands-on experience supporting enterprise applications such as SAP, Oracle, or Salesforce
- Proven ability to troubleshoot application incidents and escalate unresolved issues appropriately
- Familiarity with ITIL frameworks and service management ticketing systems like ServiceNow
- Strong written and verbal communication skills for end-user support and documentation
- Experience working in regulated industries such as healthcare or financial services preferred
Application Support Analyst Jobs in Florida: Frequently Asked Questions
How do you become an application support analyst in Florida?
Most application support analyst roles in Florida require a bachelor's degree in information technology, computer science, or a related discipline, though some employers accept equivalent experience. Florida does not issue a state license for this role, so candidates build their case through industry certifications such as CompTIA A+, ITIL Foundation, or a vendor credential tied to the platform they support. Entry-level candidates often start in help desk or IT technician roles at Florida's large healthcare systems or financial services firms before moving into application support.
Which companies hire application support analysts in Florida?
Companies currently hiring application support analysts in Florida include Ryder System, The Depository Trust & Clearing Corporation (DTCC), and Citi, per current listings on Migrate Mate as of November 2026. Florida's concentration of healthcare networks, financial institutions, and technology firms means demand for application support runs across multiple industries rather than a single sector.
Which Florida cities have the most application support analyst jobs?
Tampa, Orlando, and Coral Gables consistently post the most application support analyst openings in Florida. Tampa and Orlando lead because of their large healthcare system headquarters and regional financial services offices, while Miami's concentration of multinational corporations and banking operations sustains steady demand even when other markets slow.
Are there remote application support analyst jobs in Florida?
Yes, and more than most fields, because application support work is largely desk-based and can be performed effectively over secure remote connections. About 63% of application support analyst openings tied to Florida are remote or hybrid as of November 2026, reflecting how broadly distributed the talent market has become. The most remote-friendly portions of the role are tier-two escalation support, documentation, and monitoring tasks that do not require physical access to on-site servers.
How can I get hired as an application support analyst in Florida with little or no experience?
The most realistic entry path is a help desk or IT support technician role at one of Florida's large healthcare networks or financial services firms, where internal mobility into application support is common. AdventHealth and HCA Florida both run structured IT associate programs that place candidates with limited backgrounds on support teams. Earning an ITIL Foundation certification and demonstrating hands-on experience with a widely used platform through a homelab or coursework gives Florida candidates a concrete edge over equally inexperienced applicants.
Where can I find and apply to application support analyst jobs in Florida?
You can find and apply to application support analyst jobs in Florida on Migrate Mate, which lists current Florida openings updated in real time. Search the listings, find the roles that match your experience and location, and apply directly to the ones that fit.
See All 12 Application Support Analyst Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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