Customer Success Engineer Jobs in Florida
Customer Success Engineer jobs in Florida are in strong demand, concentrated in SaaS, fintech, cybersecurity, and enterprise software sectors, with openings at every level from associate through senior and principal. Miami, Tampa, and Orlando are the leading hiring metros, home to established employers like Salesforce, Cisco, and Citrix Systems that maintain significant Florida operations. Post-sales technical support, onboarding architecture, and solutions consulting are the most sought-after specialties across Florida's tech corridor. Find a role that fits below and apply directly.
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Showing 5 of 63+ Customer Success Engineer jobs
- Account Management
- Miami
Description
Fetcherr is seeking an exceptional, high-impact Customer Success Director to take full ownership of our key strategic airline partnerships in the US. This is not a passive relationship-management role; we are looking for a true business leader who can navigate complex enterprise clients, drive high-level strategic alignment, and flawlessly execute multi-faceted AI deployments.
You will be the executive champion for your accounts- capable of commanding the boardroom, diving deep into operational details, and confidently managing high-stakes discussions around timelines, crisis resolution, and commercial scope.
Key Responsibilities:
- Strategic & Commercial Leadership: Serve as the executive strategist for assigned accounts, aligning Fetcherr’s AI capabilities with the client's c-suite business goals, driving account growth, POC conversions, & renewals.
- Proactive Crisis & Project Management: Act as the primary escalation point. Confident in driving tough conversations regarding timelines, project scope, and operational roadblocks with both internal product teams and client executives.
- Hands-on Execution & Detail Orientation: Roll up your sleeves to deeply understand client workflows, data integration, and project granularity. Ensure project deliverables meet strict standards without losing sight of the macro strategy.
- Cross-Functional Command: Drive alignment across internal teams (Product, Data Science, Tech, Support) to push deliverables through, resolve bottlenecks rapidly, and hold all stakeholders accountable.
Requirements
- Experience: 7+ years Proven track record leading enterprise clients in AI, or Aviation Tech.
- Leadership & Resilience: Demonstrated ability to lead complex client relationships, manage crises calmly, hold firm boundaries on timelines/scope, and negotiate high-value outcomes.
- Strategic & Analytical Rigor: Exceptional ability to jump between high-level executive strategy and granular operational/data details.
- Executive Presence: Outstanding communication and negotiation skills; comfortable presenting to and challenging C-level stakeholders.
- Aviation Expertise: Solid understanding of airline commercial functions (Pricing, Revenue Management, Network Planning, PSS/RMS systems) is a major advantage.
What Fetcherr Offers:
- Competitive salary and performance-based incentives.
- A comprehensive benefits package, including professional development opportunities.
- The chance to work with cutting-edge AI technology, revolutionizing the airline industry.
- Flexible work options, including remote opportunities.
- A collaborative and inclusive workplace culture.
- Account Management
- Miami
Description
Fetcherr is seeking an exceptional, high-impact Customer Success Director to take full ownership of our key strategic airline partnerships in the US. This is not a passive relationship-management role; we are looking for a true business leader who can navigate complex enterprise clients, drive high-level strategic alignment, and flawlessly execute multi-faceted AI deployments.
You will be the executive champion for your accounts- capable of commanding the boardroom, diving deep into operational details, and confidently managing high-stakes discussions around timelines, crisis resolution, and commercial scope.
Key Responsibilities:
- Strategic & Commercial Leadership: Serve as the executive strategist for assigned accounts, aligning Fetcherr’s AI capabilities with the client's c-suite business goals, driving account growth, POC conversions, & renewals.
- Proactive Crisis & Project Management: Act as the primary escalation point. Confident in driving tough conversations regarding timelines, project scope, and operational roadblocks with both internal product teams and client executives.
- Hands-on Execution & Detail Orientation: Roll up your sleeves to deeply understand client workflows, data integration, and project granularity. Ensure project deliverables meet strict standards without losing sight of the macro strategy.
- Cross-Functional Command: Drive alignment across internal teams (Product, Data Science, Tech, Support) to push deliverables through, resolve bottlenecks rapidly, and hold all stakeholders accountable.
Requirements
- Experience: 7+ years Proven track record leading enterprise clients in AI, or Aviation Tech.
- Leadership & Resilience: Demonstrated ability to lead complex client relationships, manage crises calmly, hold firm boundaries on timelines/scope, and negotiate high-value outcomes.
- Strategic & Analytical Rigor: Exceptional ability to jump between high-level executive strategy and granular operational/data details.
- Executive Presence: Outstanding communication and negotiation skills; comfortable presenting to and challenging C-level stakeholders.
- Aviation Expertise: Solid understanding of airline commercial functions (Pricing, Revenue Management, Network Planning, PSS/RMS systems) is a major advantage.
What Fetcherr Offers:
- Competitive salary and performance-based incentives.
- A comprehensive benefits package, including professional development opportunities.
- The chance to work with cutting-edge AI technology, revolutionizing the airline industry.
- Flexible work options, including remote opportunities.
- A collaborative and inclusive workplace culture.
See All 63 Customer Success Engineer Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find JobsCustomer Success Engineer Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Customer Success Engineer Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Technology & Software
What Florida Employers Look For
The qualifications that appear most often in customer success engineer jobs across Florida.
- Bachelor's degree in computer science, information technology, or a related technical field
- Two or more years of experience in a customer-facing technical support or implementation role
- Hands-on proficiency with CRM platforms such as Salesforce or HubSpot
- Demonstrated ability to diagnose software issues and communicate solutions to non-technical stakeholders
- Experience with APIs, integrations, or cloud-based SaaS architecture
- Strong written and verbal communication skills suited to enterprise client engagement
Customer Success Engineer Jobs in Florida: Frequently Asked Questions
How do you become a customer success engineer in Florida?
Start with a bachelor's degree in computer science, information systems, or engineering, which is the baseline expectation at most Florida tech employers. No state-issued license is required for this role in Florida, so hiring decisions hinge on technical certifications such as Salesforce Certified Administrator or AWS Cloud Practitioner, combined with hands-on experience in a support, implementation, or solutions engineering capacity. Building fluency with the SaaS tools dominant in Florida's fintech and cybersecurity sectors accelerates hiring.
Which companies hire customer success engineers in Florida?
Employers hiring customer success engineers in Florida right now include Worth AI, Compass, and Rippling, based on current listings on Migrate Mate as of November 2026. Florida's dense concentration of SaaS vendors, financial technology firms, and healthcare IT companies means demand is distributed across both established enterprise names and fast-growing regional tech companies headquartered in Miami and Tampa.
Which Florida cities have the most customer success engineer jobs?
Miami, Orlando, and Tampa consistently post the most customer success engineer openings in Florida. Miami leads because of its fintech and Latin American enterprise software hub, Tampa draws volume from its cybersecurity and professional services firms, and Orlando's SaaS and simulation technology companies add a steady layer of mid-market demand across the metro.
Are there remote customer success engineer jobs in Florida?
Yes, and more than most fields, because customer success engineering is inherently screen-based and conducted over video calls, shared dashboards, and ticketing systems. About 77% of customer success engineer openings tied to Florida are remote or hybrid as of November 2026, reflecting how well the role translates to distributed work. Onboarding, technical training, and renewal calls are the tasks most consistently handled remotely.
How can I get hired as a customer success engineer in Florida with little or no experience?
The most realistic entry path is moving laterally from a technical support or IT help desk role, which is how most Florida employers structure their pipeline into customer success engineering. Companies like Citrix and Ultimate Kronos Group run associate customer success programs in their Florida offices that accept candidates with strong troubleshooting instincts over deep experience. Earning a Salesforce Administrator certification or completing an AWS Cloud Practitioner credential sharpens your application considerably and is recognized by Florida hiring managers as a genuine signal of readiness.
Where can I find and apply to customer success engineer jobs in Florida?
You can find and apply to customer success engineer jobs in Florida on Migrate Mate, which lists current Florida openings updated regularly. Search the listings for roles that match your experience level and technical stack, then apply directly to the ones that fit.
See All 63 Customer Success Engineer Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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