Customer Success Engineer Jobs in New Jersey
Customer Success Engineer jobs in New Jersey are in strong demand, concentrated in enterprise software, fintech, pharmaceutical technology, and managed services sectors, with openings from entry-level associate roles through senior and principal positions. The most active hiring metros are Newark, Princeton, and Parsippany, where companies like Johnson and Johnson, Cognizant, and Conduent maintain large technology operations and regularly bring on customer success engineers. The most sought-after specialties include SaaS platform onboarding, technical account management, and API integration support. Find a role that fits below and apply directly.
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Showing 5 of 33+ Customer Success Engineer jobs
Job Description
Ready to Help Shape the Future of Legal Tech?!
At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.
Where You’ll Work
Hybrid: This is a hybrid role based in Holmdel, NJ or Chicago, IL with the expectations to be in office at least 3 days a week for collaboration and connection.
Why this Role Matters
As our Customer Success Manager, you'll play a key role in making sure small and mid-sized law firms get real, measurable value from Litera — from the moment they onboard through renewal and beyond. You'll partner closely with Sales, Product, and Marketing to accelerate adoption, deepen engagement, and turn usage data into insights that improve outcomes for every customer you support. Your work will directly influence recurring revenue, customer satisfaction, and long-term loyalty. This is a high-visibility role ideal for someone who thrives on building trusted relationships and wants to make a measurable difference from day one.
What You’ll Deliver
- Guide customers through onboarding and shape success plans that align to their partnership goals
- Turn usage data into proactive action, surfacing and mitigating risk before it impacts renewal
- Uncover new opportunities to deepen customers' use of Litera and solve emerging business problems
- Serve as the customer's voice internally, keeping stakeholders aligned and success plans current
- Lead a consistent cadence of onboarding milestones and business review presentations
- Strengthen the account team's collective impact through close, unified cross-functional partnership Share customer success stories and insights that inform Sales, Product, and Marketing priorities
What You’ll Bring
Must-Haves:
- A genuine passion for customer success and delivering excellence
- Strong presentation, oral, and written communication skills
- Ability to listen, empathize, and understand the needs of professional services clients Highly adaptable with quick, inquisitive thinking in a fast-changing environment
We know great candidates don't always check every box. If you're excited about this role, we encourage you to apply.
What You’ll Experience
- A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.
- Global Reach. Partner with teams around the world to solve complex challenges that matter.
- Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.
- AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.
Pay Transparency for New Jersey & Illinois Applicants
The base salary range for this role is $60,000-$78,000 USD, plus performance-based variable compensation. Total compensation will vary based on individual and company performance. Actual compensation is determined by factors including education, work experience, certifications, and other relevant qualifications. Litera offers a comprehensive benefits package including health, dental, and vision insurance, 401(k) with company contribution, and incentive and recognition programs. All benefits are subject to eligibility requirements .
Litera may use artificial intelligence and automated tools as part of the recruitment and hiring process to support activities such as resume review, candidate matching, and workflow efficiency. These tools are designed to assist, not replace, human decision-making. All hiring decisions are ultimately made by qualified Litera professionals.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description
Ready to Help Shape the Future of Legal Tech?!
At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.
Where You’ll Work
Hybrid: This is a hybrid role based in Holmdel, NJ or Chicago, IL with the expectations to be in office at least 3 days a week for collaboration and connection.
Why this Role Matters
As our Customer Success Manager, you'll play a key role in making sure small and mid-sized law firms get real, measurable value from Litera — from the moment they onboard through renewal and beyond. You'll partner closely with Sales, Product, and Marketing to accelerate adoption, deepen engagement, and turn usage data into insights that improve outcomes for every customer you support. Your work will directly influence recurring revenue, customer satisfaction, and long-term loyalty. This is a high-visibility role ideal for someone who thrives on building trusted relationships and wants to make a measurable difference from day one.
What You’ll Deliver
- Guide customers through onboarding and shape success plans that align to their partnership goals
- Turn usage data into proactive action, surfacing and mitigating risk before it impacts renewal
- Uncover new opportunities to deepen customers' use of Litera and solve emerging business problems
- Serve as the customer's voice internally, keeping stakeholders aligned and success plans current
- Lead a consistent cadence of onboarding milestones and business review presentations
- Strengthen the account team's collective impact through close, unified cross-functional partnership Share customer success stories and insights that inform Sales, Product, and Marketing priorities
What You’ll Bring
Must-Haves:
- A genuine passion for customer success and delivering excellence
- Strong presentation, oral, and written communication skills
- Ability to listen, empathize, and understand the needs of professional services clients Highly adaptable with quick, inquisitive thinking in a fast-changing environment
We know great candidates don't always check every box. If you're excited about this role, we encourage you to apply.
What You’ll Experience
- A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.
- Global Reach. Partner with teams around the world to solve complex challenges that matter.
- Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.
- AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.
Pay Transparency for New Jersey & Illinois Applicants
The base salary range for this role is $60,000-$78,000 USD, plus performance-based variable compensation. Total compensation will vary based on individual and company performance. Actual compensation is determined by factors including education, work experience, certifications, and other relevant qualifications. Litera offers a comprehensive benefits package including health, dental, and vision insurance, 401(k) with company contribution, and incentive and recognition programs. All benefits are subject to eligibility requirements .
Litera may use artificial intelligence and automated tools as part of the recruitment and hiring process to support activities such as resume review, candidate matching, and workflow efficiency. These tools are designed to assist, not replace, human decision-making. All hiring decisions are ultimately made by qualified Litera professionals.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
See All 33 Customer Success Engineer Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find JobsCustomer Success Engineer Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Customer Success Engineer Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Science & Research
What New Jersey Employers Look For
The qualifications that appear most often in customer success engineer jobs across New Jersey.
- Bachelor's degree in computer science, information technology, or a related technical field
- Demonstrated experience with SaaS platforms, CRM systems, or enterprise software solutions
- Strong technical troubleshooting skills for APIs, integrations, and cloud-based environments
- Proven ability to manage client relationships and drive product adoption post-implementation
- Familiarity with tools such as Salesforce, Gainsight, or Zendesk for customer lifecycle management
- Excellent written and verbal communication skills for translating technical concepts to non-technical stakeholders
Customer Success Engineer Jobs in New Jersey: Frequently Asked Questions
How do you become a customer success engineer in New Jersey?
Customer success engineer roles in New Jersey do not require a state-issued license. Most employers expect a bachelor's degree in computer science, engineering, information systems, or a related field, combined with hands-on experience in SaaS or enterprise software. New Jersey's dense concentration of pharmaceutical technology firms, managed services providers, and fintech companies means candidates who can demonstrate technical onboarding or integration experience are consistently prioritized over those with general business backgrounds.
Which companies hire customer success engineers in New Jersey?
Employers hiring customer success engineers in New Jersey right now include JetBrains, IQVIA, and Doceree, based on current listings on Migrate Mate as of September 2026. New Jersey's mix of Fortune 500 headquarters, major IT services firms, and pharmaceutical technology companies means openings appear across a wide range of industries and company sizes.
Which New Jersey cities have the most customer success engineer jobs?
Marlton, Somerset, and New Jersey have the most customer success engineer openings in New Jersey. Newark drives volume through its proximity to major financial services and technology employers, while Princeton and Parsippany are hubs for pharmaceutical technology and enterprise software firms that rely heavily on customer success teams to support complex, long-cycle client relationships.
Are there remote customer success engineer jobs in New Jersey?
Yes, and more than most fields. About 71% of customer success engineer openings tied to New Jersey are remote or hybrid as of September 2026, reflecting how well-suited the role is to distributed work environments. The portions of the role most commonly offered fully remote are onboarding coordination, digital health checks, and renewal strategy, while on-site presence is more often expected for enterprise account kickoffs.
How can I get hired as a customer success engineer in New Jersey with little or no experience?
The most realistic entry path is through a technical support or associate solutions consultant role at one of New Jersey's large managed services or enterprise software firms. Companies like Cognizant and Conduent run structured associate programs and rotational cohorts that place candidates with technical aptitude into client-facing roles. Lateral moves from helpdesk analyst or implementation specialist positions are common. Earning a platform certification from Salesforce or Gainsight gives candidates a concrete edge in early-career applications across the state.
Where can I find and apply to customer success engineer jobs in New Jersey?
You can find and apply to customer success engineer jobs in New Jersey on Migrate Mate, which lists current openings from employers actively hiring in the state. Search the listings to find roles that match your experience and location preferences, then apply directly to the ones that fit.
See All 33 Customer Success Engineer Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
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