Customer Success Engineer Jobs in New Jersey
Customer Success Engineer jobs in New Jersey are in strong demand, concentrated in enterprise software, fintech, pharmaceutical technology, and managed services sectors, with openings from entry-level associate roles through senior and principal positions. The most active hiring metros are Newark, Princeton, and Parsippany, where companies like Johnson and Johnson, Cognizant, and Conduent maintain large technology operations and regularly bring on customer success engineers. The most sought-after specialties include SaaS platform onboarding, technical account management, and API integration support. Find a role that fits below and apply directly.
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Showing 5 of 36+ Customer Success Engineer jobs
At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen – with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market.
Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business. We care deeply about our customers' success and the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them.
In this role, you will:
- Work closely with JetBrains Account Executives.
- Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
- Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
- Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
- Recommend product enhancements based on your customer experiences and the feedback you receive.
- Help product teams present and evaluate new product ideas to the customers in your portfolio.
- Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
- Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.
We will be happy to have you on our team if you have:
- Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
- Excellent verbal and written communication skills
- Hands-on knowledge of AI/LLMs in the field of software development.
- A passion for continually improving the customer experience.
- Exceptional presentation skills for demonstrating JetBrains products to customers.
- The ability to quickly identify and address technical and business challenges related to software development tooling.
- The ability to convey technical concepts to customers of all technical backgrounds.
- Comfort in a fast-paced and dynamic working environment.
- Experience working in or with large software development teams.
- A collaborative and team-focused mentality, with a willingness to take initiative.
- Experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
- Self-direction and resourcefulness.
- The ability to travel approximately 25% of the time.
#LI-HYBRID
#LI-JP1
#LI-REMOTE
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.
The base salary range (per year) for this position in the posted work location(s) is
$100,000 - $200,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen – with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market.
Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business. We care deeply about our customers' success and the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them.
In this role, you will:
- Work closely with JetBrains Account Executives.
- Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
- Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
- Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
- Recommend product enhancements based on your customer experiences and the feedback you receive.
- Help product teams present and evaluate new product ideas to the customers in your portfolio.
- Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
- Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.
We will be happy to have you on our team if you have:
- Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
- Excellent verbal and written communication skills
- Hands-on knowledge of AI/LLMs in the field of software development.
- A passion for continually improving the customer experience.
- Exceptional presentation skills for demonstrating JetBrains products to customers.
- The ability to quickly identify and address technical and business challenges related to software development tooling.
- The ability to convey technical concepts to customers of all technical backgrounds.
- Comfort in a fast-paced and dynamic working environment.
- Experience working in or with large software development teams.
- A collaborative and team-focused mentality, with a willingness to take initiative.
- Experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
- Self-direction and resourcefulness.
- The ability to travel approximately 25% of the time.
#LI-HYBRID
#LI-JP1
#LI-REMOTE
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.
The base salary range (per year) for this position in the posted work location(s) is
$100,000 - $200,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
See All 36 Customer Success Engineer Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find JobsCustomer Success Engineer Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Customer Success Engineer Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Science & Research
What New Jersey Employers Look For
The qualifications that appear most often in customer success engineer jobs across New Jersey.
- Bachelor's degree in computer science, information technology, or a related technical field
- Demonstrated experience with SaaS platforms, CRM systems, or enterprise software solutions
- Strong technical troubleshooting skills for APIs, integrations, and cloud-based environments
- Proven ability to manage client relationships and drive product adoption post-implementation
- Familiarity with tools such as Salesforce, Gainsight, or Zendesk for customer lifecycle management
- Excellent written and verbal communication skills for translating technical concepts to non-technical stakeholders
Customer Success Engineer Jobs in New Jersey: Frequently Asked Questions
How do you become a customer success engineer in New Jersey?
Customer success engineer roles in New Jersey do not require a state-issued license. Most employers expect a bachelor's degree in computer science, engineering, information systems, or a related field, combined with hands-on experience in SaaS or enterprise software. New Jersey's dense concentration of pharmaceutical technology firms, managed services providers, and fintech companies means candidates who can demonstrate technical onboarding or integration experience are consistently prioritized over those with general business backgrounds.
Which companies hire customer success engineers in New Jersey?
Employers hiring customer success engineers in New Jersey right now include JetBrains, AvePoint, and CentralReach, based on current listings on Migrate Mate as of November 2026. New Jersey's mix of Fortune 500 headquarters, major IT services firms, and pharmaceutical technology companies means openings appear across a wide range of industries and company sizes.
Which New Jersey cities have the most customer success engineer jobs?
Jersey City, Marlton, and Holmdel have the most customer success engineer openings in New Jersey. Newark drives volume through its proximity to major financial services and technology employers, while Princeton and Parsippany are hubs for pharmaceutical technology and enterprise software firms that rely heavily on customer success teams to support complex, long-cycle client relationships.
Are there remote customer success engineer jobs in New Jersey?
Yes, and more than most fields. About 72% of customer success engineer openings tied to New Jersey are remote or hybrid as of November 2026, reflecting how well-suited the role is to distributed work environments. The portions of the role most commonly offered fully remote are onboarding coordination, digital health checks, and renewal strategy, while on-site presence is more often expected for enterprise account kickoffs.
How can I get hired as a customer success engineer in New Jersey with little or no experience?
The most realistic entry path is through a technical support or associate solutions consultant role at one of New Jersey's large managed services or enterprise software firms. Companies like Cognizant and Conduent run structured associate programs and rotational cohorts that place candidates with technical aptitude into client-facing roles. Lateral moves from helpdesk analyst or implementation specialist positions are common. Earning a platform certification from Salesforce or Gainsight gives candidates a concrete edge in early-career applications across the state.
Where can I find and apply to customer success engineer jobs in New Jersey?
You can find and apply to customer success engineer jobs in New Jersey on Migrate Mate, which lists current openings from employers actively hiring in the state. Search the listings to find roles that match your experience and location preferences, then apply directly to the ones that fit.
See All 36 Customer Success Engineer Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
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