Support Analyst Jobs in New Jersey
Support Analyst jobs in New Jersey are concentrated in the Newark, Jersey City, and Princeton corridors, where financial services, pharmaceuticals, and technology firms consistently hire across helpdesk, application support, and IT operations specialties. Major employers with long-standing New Jersey footprints include Johnson & Johnson, Cognizant, and Verizon, all of which maintain large support and infrastructure teams in the state. Demand runs from entry-level helpdesk roles to senior application support positions, making New Jersey one of the more active markets on the East Coast. Scan the live roles below and apply to whichever ones fit.
Find Support Analyst JobsOverview
Showing 5 of 19+ Support Analyst jobs
Title: International Mail Support Analyst
Location: Jersey City, NJ /Newark Airport
Security Clearance: Sensitive Security Clearance
Schedule: Part Time - Monday - Friday 9:00 AM – 2:00 PM
Due to the nature of law enforcement work and operation, position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent.
Salary $ 33/HR
Level: ISA I-C
Division: International Mail Control & Security
About KACE:
KACE delivers technology-enabled mission services that advance public health, public safety and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government’s most complex challenges.
At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission. Our employees bring a wide range of skills, experiences and perspectives to the critical government operations we support, making a measurable impact every day. This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation’s safety, security and performance.
We’re proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we’ve built together. This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives.
The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference!
Job Summary:
The International Mail Support Analyst supports Inspection Service international mail control and security related programs, including, but not limited to, import/export controls and interdictions of foreign lotteries, counterfeit US Postal Money Orders, and mail containing short paid/invalid postage.
Essential Functions and Responsibilities:
- Conducts evaluations of Customs data to identify instances of non-compliance.
- Conducts triage of mail pieces for violations of export control, foreign lottery, and USPS revenue products, e.g. online postage, dangerous goods and money orders; and handles mail pieces through processes for hold out, return to sender and seizure.
- Renders items to Program Managers and/or Postal Inspectors assigned to Global Security for criminal investigation and/or seizure.
- Conducts research, such as data-mining Postal records to identify fraudulent activity and/or instances of non-compliance; prepare reports documenting analytical results; disseminate research results to appropriate contact(s) in a timely manner.
- Complete assigned tasks to ensure adherence to required timeframes in support of criminal or civil investigation and export control issues, as appropriate; assist Global Security with developing intelligence for potential criminal investigations; prepare initial investigative research; compile basic background information to include, but not limited to, researching all pertinent records and other data.
- Responsible for documenting and reporting analytical results, creating reports that present clear and concise representations of the information analyzed; and disseminating data as required by the assigned task(s).
- Reports all instances of non-compliance in a timely, accurate and complete manner.
- Moves cleared items to dispatch in a timely fashion.
Minimum Qualifications & Skills:
- An Associates Degree (or equivalent college credit) from an accredited college or university and/or a minimum of (5) five years of work experience.
- Ability to review financial information, conduct analysis, conduct research, communicate effectively orally and in writing.
- Ability to communicate orally and writing is sufficient to express thoughts and ideas to a variety of people.
- Proficiency conducting research on the internet and commercial as well as public databases.
- Extensive experience performing appropriate analytical techniques and methods when conducting international mail control and security related activities.
- Demonstrated ability to work with minimal direct supervision; and maintain confidentiality of the work performed.
- Extensive experience supporting the preparation of a final work product.
- Individuals must be physically able to perform efficiently the duties of the position, which require arduous exertion involving prolonged standing, walking, bending and reaching, and may involve the handling of heavy containers of mail and parcels weighing up to 70 pounds.
Clearance:
Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment.
Security Requirements/Background Investigation Requirements:
- Must be a U.S Citizen
- Favorable credit check for all cleared positions
- Successfully passing a background investigation including drug screening.
- Residency Requirement: Must have resided in the United States for the past five (5) years without residing outside of the United States for six (6) or more consecutive months during that period.
Physical Requirements/Working Conditions:
- Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees. Standing for prolonged and extended periods of time.
- Climbing/Stooping/Kneeling: 0% - 10% of the time.
- Lifting/Pulling/Pushing: 0% - 10% of the time.
- Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.
- Sitting: Sitting for prolonged and extended periods of time.
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.
For more information about the company please visit our website at www.kacecompany.com
KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.
KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruiting@kacecompany.com.
Title: International Mail Support Analyst
Location: Jersey City, NJ /Newark Airport
Security Clearance: Sensitive Security Clearance
Schedule: Part Time - Monday - Friday 9:00 AM – 2:00 PM
Due to the nature of law enforcement work and operation, position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent.
Salary $ 33/HR
Level: ISA I-C
Division: International Mail Control & Security
About KACE:
KACE delivers technology-enabled mission services that advance public health, public safety and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government’s most complex challenges.
At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission. Our employees bring a wide range of skills, experiences and perspectives to the critical government operations we support, making a measurable impact every day. This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation’s safety, security and performance.
We’re proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we’ve built together. This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives.
The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference!
Job Summary:
The International Mail Support Analyst supports Inspection Service international mail control and security related programs, including, but not limited to, import/export controls and interdictions of foreign lotteries, counterfeit US Postal Money Orders, and mail containing short paid/invalid postage.
Essential Functions and Responsibilities:
- Conducts evaluations of Customs data to identify instances of non-compliance.
- Conducts triage of mail pieces for violations of export control, foreign lottery, and USPS revenue products, e.g. online postage, dangerous goods and money orders; and handles mail pieces through processes for hold out, return to sender and seizure.
- Renders items to Program Managers and/or Postal Inspectors assigned to Global Security for criminal investigation and/or seizure.
- Conducts research, such as data-mining Postal records to identify fraudulent activity and/or instances of non-compliance; prepare reports documenting analytical results; disseminate research results to appropriate contact(s) in a timely manner.
- Complete assigned tasks to ensure adherence to required timeframes in support of criminal or civil investigation and export control issues, as appropriate; assist Global Security with developing intelligence for potential criminal investigations; prepare initial investigative research; compile basic background information to include, but not limited to, researching all pertinent records and other data.
- Responsible for documenting and reporting analytical results, creating reports that present clear and concise representations of the information analyzed; and disseminating data as required by the assigned task(s).
- Reports all instances of non-compliance in a timely, accurate and complete manner.
- Moves cleared items to dispatch in a timely fashion.
Minimum Qualifications & Skills:
- An Associates Degree (or equivalent college credit) from an accredited college or university and/or a minimum of (5) five years of work experience.
- Ability to review financial information, conduct analysis, conduct research, communicate effectively orally and in writing.
- Ability to communicate orally and writing is sufficient to express thoughts and ideas to a variety of people.
- Proficiency conducting research on the internet and commercial as well as public databases.
- Extensive experience performing appropriate analytical techniques and methods when conducting international mail control and security related activities.
- Demonstrated ability to work with minimal direct supervision; and maintain confidentiality of the work performed.
- Extensive experience supporting the preparation of a final work product.
- Individuals must be physically able to perform efficiently the duties of the position, which require arduous exertion involving prolonged standing, walking, bending and reaching, and may involve the handling of heavy containers of mail and parcels weighing up to 70 pounds.
Clearance:
Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment.
Security Requirements/Background Investigation Requirements:
- Must be a U.S Citizen
- Favorable credit check for all cleared positions
- Successfully passing a background investigation including drug screening.
- Residency Requirement: Must have resided in the United States for the past five (5) years without residing outside of the United States for six (6) or more consecutive months during that period.
Physical Requirements/Working Conditions:
- Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees. Standing for prolonged and extended periods of time.
- Climbing/Stooping/Kneeling: 0% - 10% of the time.
- Lifting/Pulling/Pushing: 0% - 10% of the time.
- Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.
- Sitting: Sitting for prolonged and extended periods of time.
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.
For more information about the company please visit our website at www.kacecompany.com
KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.
KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruiting@kacecompany.com.
See All 19 Support Analyst Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find Support Analyst JobsSupport Analyst Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Support Analyst Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring
What New Jersey Employers Look For
The qualifications that appear most often in support analyst jobs across New Jersey.
- Bachelor's degree in information technology, computer science, or a related field
- Hands-on experience troubleshooting hardware, software, and network issues
- Proficiency with ticketing systems such as ServiceNow or Jira
- Strong verbal and written communication skills for end-user support
- Experience supporting enterprise applications including Microsoft 365 and Active Directory
- Relevant certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications
Support Analyst Jobs in New Jersey: Frequently Asked Questions
How do you become a support analyst in New Jersey?
Most support analyst roles in New Jersey require a bachelor's degree in information technology, computer science, or a closely related field, though some employers accept an associate degree combined with relevant work experience. There is no state-issued license required for this role. Earning vendor-neutral certifications such as CompTIA A+ or ITIL Foundation, or platform-specific credentials for Microsoft or Salesforce, strengthens a New Jersey application considerably and is often listed as preferred in job postings.
Which companies hire support analysts in New Jersey?
New Jersey support analyst roles are posted by HCLTech, Stryker, and Bancroft and others right now, based on current listings on Migrate Mate as of November 2026. New Jersey's concentration of pharmaceutical headquarters, financial technology firms, and large managed service providers means demand for support analysts stays relatively steady compared with states without those industry anchors.
Which New Jersey cities have the most support analyst jobs?
Newark, Jersey City, and New Jersey account for the largest share of support analyst openings in New Jersey. Newark and Jersey City draw volume from financial services and telecom firms based in the greater New York metro, while Princeton and the Route 1 corridor attract openings from pharmaceutical companies, research institutions, and technology consulting firms that have campuses in that part of the state.
Are there remote support analyst jobs in New Jersey?
Yes, and more than most technical fields. About 75% of support analyst openings tied to New Jersey are remote or hybrid as of November 2026, reflecting how much of the work involves software, ticketing systems, and remote desktop tools rather than physical hardware. Application support and service desk roles tend to be the most remote-compatible, while desktop and field support positions are more likely to require an on-site presence.
How can I get hired as a support analyst in New Jersey with little or no experience?
The most realistic entry path is a helpdesk or IT associate role, which many large New Jersey employers use as a pipeline into more senior support positions. Companies like Cognizant and Verizon, as well as New Jersey-based managed service providers, regularly hire entry-level helpdesk technicians and train them on internal systems. Earning a CompTIA A+ certification before applying signals baseline competency and is often the single credential that moves a resume past the first screen for candidates without prior professional experience.
Where can I find and apply to support analyst jobs in New Jersey?
You can find and apply to support analyst jobs in New Jersey on Migrate Mate, which lists current openings in the state. Search the available roles, find the ones that match your background and location, and apply directly through the listings. No signup is required to see the positions.
See All 19 Support Analyst Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find Support Analyst Jobs