Customer Experience Manager Jobs in New Jersey
Customer Experience Manager jobs in New Jersey concentrate heavily in financial services, pharmaceuticals, retail, and telecommunications, reflecting the state's dense corporate corridor between Newark and Princeton. Hiring is most active in Newark, Jersey City, and Cherry Hill, where employers like Johnson & Johnson, Prudential Financial, and Comcast maintain significant operations. The role ranges from front-line team lead positions to senior director-level strategy roles, with the strongest demand in digital transformation, voice-of-customer programs, and omnichannel service design. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 33+ Customer Experience Manager jobs
Full-Time | Year-Round | Growth to Management
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At Team Car Wash Summit, we're looking for a friendly, dependable leader who can create an outstanding customer experience while helping support the day-to-day operation of our full-service car wash.
This is a hands-on leadership position for someone who enjoys working with people, staying active, and leading by example. As a Customer Experience Lead, you'll welcome customers, assist them in selecting wash packages and membership options, process transactions, support wash operations, and help ensure every customer leaves completely satisfied with their experience.
This is not a seasonal position. We are looking for someone interested in building a long-term career and growing with our company.
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What We're Looking For
Friendly, outgoing personality, positive attitude and team-oriented mindset
Strong customer service and communication skills
Comfortable speaking with customers and making recommendations
Dependable with excellent attendance
Comfortable working outdoors in varying weather conditions
Able to stand, walk, and remain active throughout the shift
Ability to safely drive customer vehicles
Benefits
401(k)
Employee discount
Flexible schedule
Health insurance
Opportunities for advancement
Paid time off
Referral Program
Work Location: Onsite at Team Car Wash Summit (100 Springfield Ave, Summit, NJ 07901). You will be working indoors and outdoors in all weather conditions.
Valid drivers license required.
Opportunity for advancement into Assistant Manager and Management roles for top performers.
Full-Time | Year-Round | Growth to Management
a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}
At Team Car Wash Summit, we're looking for a friendly, dependable leader who can create an outstanding customer experience while helping support the day-to-day operation of our full-service car wash.
This is a hands-on leadership position for someone who enjoys working with people, staying active, and leading by example. As a Customer Experience Lead, you'll welcome customers, assist them in selecting wash packages and membership options, process transactions, support wash operations, and help ensure every customer leaves completely satisfied with their experience.
This is not a seasonal position. We are looking for someone interested in building a long-term career and growing with our company.
a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}
What We're Looking For
Friendly, outgoing personality, positive attitude and team-oriented mindset
Strong customer service and communication skills
Comfortable speaking with customers and making recommendations
Dependable with excellent attendance
Comfortable working outdoors in varying weather conditions
Able to stand, walk, and remain active throughout the shift
Ability to safely drive customer vehicles
Benefits
401(k)
Employee discount
Flexible schedule
Health insurance
Opportunities for advancement
Paid time off
Referral Program
Work Location: Onsite at Team Car Wash Summit (100 Springfield Ave, Summit, NJ 07901). You will be working indoors and outdoors in all weather conditions.
Valid drivers license required.
Opportunity for advancement into Assistant Manager and Management roles for top performers.
See All 33 Customer Experience Manager Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find JobsCustomer Experience Manager Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Customer Experience Manager Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Technology & Software
What New Jersey Employers Look For
The qualifications that appear most often in customer experience manager jobs across New Jersey.
- Bachelor's degree in business, communications, marketing, or a related field
- Proven experience managing customer service teams or customer success programs
- Proficiency with CRM platforms such as Salesforce, Zendesk, or HubSpot
- Strong analytical skills with experience interpreting customer satisfaction metrics
- Demonstrated ability to design and implement customer journey improvement initiatives
- Excellent cross-functional communication skills for collaborating with operations and product teams
Customer Experience Manager Jobs in New Jersey: Frequently Asked Questions
How do you become a customer experience manager in New Jersey?
Most customer experience manager roles in New Jersey require a bachelor's degree in business, marketing, communications, or a related field, though no state-issued license or registration applies to this role. New Jersey employers, particularly in financial services and pharmaceuticals, typically expect several years of customer service or account management experience before a candidate moves into a manager role. Certifications such as the Certified Customer Experience Professional credential can strengthen a candidate's profile with larger New Jersey corporate employers.
Which companies hire customer experience managers in New Jersey?
Employers hiring customer experience managers in New Jersey right now include Tesla, Five Below, and Macy's, based on current listings on Migrate Mate as of August 2026. New Jersey's concentration of insurance, financial services, and pharmaceutical headquarters means many of these openings sit within large enterprise organizations with structured customer operations teams.
Which New Jersey cities have the most customer experience manager jobs?
The cities with the most customer experience manager openings in New Jersey are Paramus, Edison, and Newark. Newark and Jersey City dominate because of their density of financial services firms and telecommunications companies, while suburban markets like Cherry Hill and Parsippany attract openings from pharmaceutical and healthcare employers that maintain regional headquarters in those corridors.
Are there remote customer experience manager jobs in New Jersey?
Yes, and more than most fields, since customer experience management relies heavily on data analysis, cross-functional coordination, and digital platform oversight rather than a physical customer presence. About 29% of customer experience manager openings tied to New Jersey are remote or hybrid as of August 2026, reflecting how broadly this role has shifted to distributed team structures. Strategic and analytical sub-roles, such as voice-of-customer program leads, tend to carry the most remote flexibility.
How can I get hired as a customer experience manager in New Jersey with little or no experience?
The most realistic entry path is moving into a customer experience coordinator or customer success associate role at one of New Jersey's large financial services or pharmaceutical employers, where structured rotational programs sometimes accept candidates with strong service backgrounds rather than direct management experience. Companies like Prudential Financial and larger retail operations in the Cherry Hill and Paramus markets regularly hire associates from customer service representative and account coordinator roles. Earning a recognized customer experience certification can accelerate that transition significantly.
Where can I find and apply to customer experience manager jobs in New Jersey?
You can find and apply to customer experience manager jobs in New Jersey on Migrate Mate, which lists current New Jersey openings across industries including financial services, pharmaceuticals, retail, and telecommunications. Search the available roles, identify the ones that match your background and target location, and apply directly to whichever positions fit your experience level and career goals.
See All 33 Customer Experience Manager Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
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