Support Analyst Jobs in Texas
Support Analyst jobs in Texas are concentrated in Austin, Dallas, and Houston, where technology companies, financial services firms, and large enterprise employers maintain significant operations. Dell Technologies, AT&T, and JPMorgan Chase are among the established names with consistent support analyst hiring across the state. Demand is strongest for IT support, helpdesk, and application support specialists, with openings at every level from entry-level tier-one roles to senior analysts overseeing complex enterprise environments. See the openings below and apply to the ones that match your experience.
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7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
JOB SUMMARY
The Merchandising Support Analyst provides analytical, process, and execution support to the Merchandising organization by turning cost, vendor, category, and performance data into clear insights and actionable recommendations. This role partners closely with Merchandising teams, Strategic Sourcing, and cross-functional business partners to support supplier strategy, cost management, vendor performance, and category decision-making. The analyst will help build fact-based materials, dashboards, and business cases that support cost mitigation, vendor negotiations, and category development decisions.
KEY DUTIES AND RESPONSIBILITIES
- Support the Cost Policy process by modeling the financial impact of vendor cost changes, analyzing cost movement, and providing insights that support cost mitigation and negotiation decisions.
- Manage and track cross-functional stages of cost policy, vendor submission reviews, and related process requirements to ensure adherence to guidelines and timelines.
- Regularly engage with Merchandising teams and cross-functional business partners to provide initiative-taking insights, respond to analytical requests, and support merchandise initiatives.
- Prepare cost, vendor, and category materials for leadership reviews, management decks, and recurring business updates.
- Develop, synthesize, and maintain Merchandise and vendor scorecards by tracking performance, interpreting results, and identifying actionable category development opportunities.
- Analyze multiple data points, including cost changes, commodity movement, vendor performance, and category trends, to create a clear business storyline and recommendation.
- Support development and evolution of multi-year vendor and merchandise strategies aligned to strategic goals, including vendor evaluation, assortment considerations, and category opportunities.
- Build dashboards, trackers, and reporting tools that help stakeholders understand vendor cost movement, cost mitigation progress, and key business drivers.
- Provide excellent customer service to the Merchandising organization through accurate analytics, timely execution, and strong follow-through.
- Support Joint Business Planning (JBP) activities through supplier analytics, performance tracking, fact-based negotiation materials, and identification of cost recovery or growth opportunities.
KEY LEADERSHIP COMPETENCIES
- Communicates findings and recommendations clearly and concisely to Merchandising, category managers, sourcing managers, and cross-functional stakeholders.
- Uses data to assess business situations, identify root causes, and recommend practical solutions with appropriate business context.
- Builds trusted working relationships with Merchandising teams and business partners by being responsive, accurate, and solutions oriented.
- Adapts quickly to shifting priorities, new business needs, and evolving merchandise processes while maintaining strong execution quality.
- Works independently while also collaborating effectively in a team environment.
EDUCATION AND EXPERIENCE
EDUCATION: Bachelor's degree (or equivalent experience) in Business, Business Analytics, Economics, Finance, Supply Chain, or related field.
PREFERRED EDUCATION: Master's degree preferred but not required.
YEARS OF RELEVANT WORK EXPERIENCE: 2+ years of experience utilizing analytics, financial modeling, category/vendor analysis, or business reporting to support decisions.
CERTIFICATIONS / LICENSES: NA
SPECIFIC KNOWLEDGE AND SKILLS
- Ability to thrive in a demanding environment, manage multiple competing priorities, and execute with an elevated level of accuracy.
- Strong analytical skills with the ability to combine multiple data sources into a clear business case and practical recommendation.
- Experience building and analyzing financial models, cost scenarios, dashboards, scorecards, and management reporting materials.
- Proficiency with Microsoft Office Suite, especially Excel and PowerPoint; experience with Power BI, Circana, Datalake, SQL/query tools, Oracle reporting, or other data tools preferred.
- Strong written and verbal communication skills, including the ability to translate data-driven insights for non-technical audiences.
- Excellent critical thinking skills and attention to detail, with a focus on analytics, execution, and verification.
- Customer-service mindset and ability to support Merchandising stakeholders with timely, accurate, and actionable analysis.
- Function as an early warning system by proactively identifying supplier, cost, promotional, and risks
before they become business issues.
- Translate complex data into executive-ready insights that help leaders quickly understand exposure, opportunities, recommended actions, and expected business impact.
- Provide visibility to decision ownership, action plans, and progress tracking to improve accountability and accelerate issue resolution across cross-functional teams.
#LI-CV1
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
See All 84 Support Analyst Jobs in Texas
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Find Support Analyst JobsSupport Analyst Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Support Analyst Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Energy
- Technology & Software
- Construction & Real Estate
- Banking & Financial Services
- Investment & Asset Management
What Texas Employers Look For
The qualifications that appear most often in support analyst jobs across Texas.
- Bachelor's degree in information technology, computer science, or a related field
- Proven experience troubleshooting hardware, software, and network issues in an enterprise environment
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong written and verbal communication skills for end-user and stakeholder support
- CompTIA A+, ITIL Foundation, or a relevant technical certification preferred
- Familiarity with Windows and macOS environments and Active Directory administration
Support Analyst Jobs in Texas: Frequently Asked Questions
How do you become a support analyst in Texas?
Most support analyst roles in Texas require a bachelor's degree in information technology, computer science, or a related field, though some employers accept an associate degree paired with relevant experience. Texas does not require a state-issued license for this role. Employers across Austin, Dallas, and Houston commonly expect candidates to hold CompTIA A+ or ITIL Foundation certifications as evidence of baseline technical competence before or shortly after hiring.
Which companies hire support analysts in Texas?
Companies currently hiring support analysts in Texas include Citi, LTM Limited, and Targa Resources, per current listings on Migrate Mate as of September 2026. Texas's concentration of technology headquarters, financial institutions, and large healthcare systems means support analyst demand is spread across multiple industries rather than tied to a single sector.
Which Texas cities have the most support analyst jobs?
Houston, Irving, and Austin account for the largest share of support analyst openings in Texas. Austin's technology sector and state government agencies, Dallas's financial services and corporate headquarters density, and Houston's energy companies and sprawling healthcare networks each generate steady demand for support analysts at multiple experience levels.
Are there remote support analyst jobs in Texas?
Yes, and more than most fields. About 55% of support analyst openings tied to Texas are remote or hybrid as of September 2026, reflecting how much of the work involves software, ticketing systems, and remote user support rather than hands-on hardware. Application support and helpdesk roles that rely on remote access tools tend to offer the most flexibility.
How can I get hired as a support analyst in Texas with little or no experience?
The most realistic entry path is landing a tier-one helpdesk or IT support specialist role, which large Texas employers like Dell Technologies, Texas Health Resources, and state agency contractors regularly fill with candidates who have little direct experience. Earning a CompTIA A+ certification before applying signals readiness to most hiring managers. Community colleges across Texas also offer accelerated IT support programs that connect graduates directly with local employers.
Where can I find and apply to support analyst jobs in Texas?
You can find and apply to support analyst jobs in Texas on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience level and technical background, then apply directly to the ones that fit.
See All 84 Support Analyst Jobs in Texas
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