Technical Support Analyst Jobs in Texas
Technical Support Analyst jobs in Texas are in strong demand, with active hiring concentrated in enterprise technology, financial services, healthcare IT, and defense contracting across seniority levels from entry-level help desk roles through senior analyst and team lead positions. Austin, Dallas, and Houston lead the state in openings, anchored by large employers like Dell Technologies, AT&T, and Texas Health Resources that maintain substantial IT support operations across the state. The most sought-after specialties in Texas right now are cloud infrastructure support, cybersecurity incident response, and enterprise software troubleshooting. Find a role that fits below and apply directly.
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Showing 5 of 9+ Technical Support Analyst jobs
The Technical Support Analyst is responsible for ensuring proper computer operation so that end users can accomplish business tasks.
Job Summary
The Technical Support Analyst II will be responsible for providing support to a wide variety of customer types and situations. Progressive levels of responsibility within the role will necessitate a more proactive approach to preventing future issues and fostering customer education.
Responsibilities:
- Handle more complex and critical technical issues.
- Mentor and train junior support staff.
- Advise on more complex technical issues that Analys I cannot resolve, as needed.
- Provide basic & advanced troubleshooting and problem-solving for technical issues.
- Develop deep knowledge of specific products, services, and technologies.
- Help develop training materials and deliver training sessions.
- Perform advanced system health checks and report anomalies.
- Create, review, and approve knowledge base articles for internal and external use.
- Associate's Degree in IT related field (Required).
- Two to seven (2 - 7) years of relevant experience (Required). An equivalent combination of education and experience will also be considered.
- Basic certifications (Preferred) - A+, CCNA, Network+.
- 401(k)
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Tuition Reimbursement
- Vision insurance
- Only full-time employees are eligible.
Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.
"Where family, careers, and success come together!"
Company: MVT Services
Employement Type: Full-Time
Salary: $19.50 hr
Shift: 8:00 AM - 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday
with occasional weekends
Department: Information Technology
Benefits: 401(k)
Req ID: 606
The Technical Support Analyst is responsible for ensuring proper computer operation so that end users can accomplish business tasks.
Job Summary
The Technical Support Analyst II will be responsible for providing support to a wide variety of customer types and situations. Progressive levels of responsibility within the role will necessitate a more proactive approach to preventing future issues and fostering customer education.
Responsibilities:
- Handle more complex and critical technical issues.
- Mentor and train junior support staff.
- Advise on more complex technical issues that Analys I cannot resolve, as needed.
- Provide basic & advanced troubleshooting and problem-solving for technical issues.
- Develop deep knowledge of specific products, services, and technologies.
- Help develop training materials and deliver training sessions.
- Perform advanced system health checks and report anomalies.
- Create, review, and approve knowledge base articles for internal and external use.
- Associate's Degree in IT related field (Required).
- Two to seven (2 - 7) years of relevant experience (Required). An equivalent combination of education and experience will also be considered.
- Basic certifications (Preferred) - A+, CCNA, Network+.
- 401(k)
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Tuition Reimbursement
- Vision insurance
- Only full-time employees are eligible.
Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.
"Where family, careers, and success come together!"
Company: MVT Services
Employement Type: Full-Time
Salary: $19.50 hr
Shift: 8:00 AM - 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday
with occasional weekends
Department: Information Technology
Benefits: 401(k)
Req ID: 606
See All 9 Technical Support Analyst Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find JobsTechnical Support Analyst Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Technical Support Analyst Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Staffing & Recruiting
- Technology & Software
What Texas Employers Look For
The qualifications that appear most often in technical support analyst jobs across Texas.
- Associate or bachelor degree in information technology, computer science, or a related field
- CompTIA A+ or CompTIA Network+ certification preferred by most Texas enterprise employers
- Hands-on experience with Windows and macOS environments and Active Directory administration
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk for issue tracking
- Strong troubleshooting skills across hardware, software, networking, and cloud-based applications
- Clear written and verbal communication skills for working with end users and cross-functional teams
Technical Support Analyst Jobs in Texas: Frequently Asked Questions
How do you become a technical support analyst in Texas?
Most Texas employers hire technical support analysts with an associate or bachelor degree in information technology or computer science, though strong candidates without a degree can qualify through industry certifications. CompTIA A+, CompTIA Network+, and Microsoft certifications are widely recognized and frequently listed in Texas job postings. Texas has no state-issued license for this role, so building a certification portfolio and gaining hands-on experience through internships or entry-level help desk work is the standard path into the field.
Which companies hire technical support analysts in Texas?
Employers hiring technical support analysts in Texas right now include Mesilla Valley Transportation, Oracle, and CS Disco, based on current listings on Migrate Mate as of August 2026. Texas's concentration of large technology companies, healthcare systems, and financial institutions means consistent hiring across both corporate IT departments and managed service providers throughout the state.
Which Texas cities have the most technical support analyst jobs?
El Paso, Austin, and Allen have the most technical support analyst openings in Texas. Austin's dense technology sector, Dallas's financial services and corporate headquarters concentration, and Houston's energy and healthcare industries each generate steady IT support demand, with suburban corridors like Plano, Round Rock, and Sugar Land also carrying significant volumes tied to major campuses in those areas.
Are there remote technical support analyst jobs in Texas?
Yes, and more than most fields. Technical support analyst work is well suited to remote and hybrid arrangements since a large share of the role involves resolving software, cloud, and network issues that don't require physical presence. About 50% of technical support analyst openings tied to Texas are remote or hybrid as of August 2026, reflecting how broadly Texas employers have adopted flexible IT support models. Tier-two software support and cloud platform troubleshooting roles are the most consistently remote.
How can I get hired as a technical support analyst in Texas with little or no experience?
The most realistic entry path is an IT help desk or desktop support associate role, which Texas employers at companies like Dell Technologies, HCA Houston Healthcare, and large managed service providers use as a pipeline into technical support analyst positions. Earning a CompTIA A+ certification before applying gives a clear credential advantage. Community college IT programs at institutions like Austin Community College and Dallas College offer short-term certificates that Texas employers recognize, and many large Texas corporate IT departments hire directly from those pipelines for first-level support roles.
Where can I find and apply to technical support analyst jobs in Texas?
You can find and apply to technical support analyst jobs in Texas on Migrate Mate, which lists current openings tied to the Texas market. Search the available roles, find the ones that match your experience and location, and apply directly to the employers posting them.
See All 9 Technical Support Analyst Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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