Support Analyst Jobs in California
Support Analyst jobs in California are among the most active in the country, concentrated in enterprise technology, financial services, healthcare IT, and SaaS companies across the San Francisco Bay Area, Los Angeles, and San Diego. Large employers with deep California roots such as Salesforce, Kaiser Permanente, and Cisco consistently hire support analysts at levels from entry-level tier-one roles to senior technical and customer success positions. The most in-demand specialties include IT support, application support, and cloud platform operations. See the openings below and apply to the ones that match your experience.
Find Support Analyst JobsOverview
Open roles100
Top employerAccenture
Top cityLos Angeles, CA
Cities hiring48
Work type53% On-site
Top industryTechnology
Showing 5 of 100+ Support Analyst jobs
Production Support Analyst Senior
We won't show you this job again
Added 2d ago
City National Bank
Production Support Analyst Senior
Los Angeles, California
Added 2d ago
Supply Chain Decision Support Operations Analyst (Limited Term)
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Added 2d ago
Cedars-Sinai Medical Center
Supply Chain Decision Support Operations Analyst (Limited Term)
Pasadena, California
Added 2d ago
IT Support Analyst
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Added 3d ago
New Directions Technologies, Inc.
IT Support Analyst
China Lake, California
Added 3d ago
User Support Analyst
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Added 3d ago
Sidley Austin
User Support Analyst
Century City, California
Added 3d ago
Business Technology Support & Migration Analyst (Japanese/English Bilingual)
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Added 3d ago
NTT DATA
Business Technology Support & Migration Analyst (Japanese/English Bilingual)
Los Angeles, California
Added 3d ago
Added 2d ago
Production Support Analyst Senior
City National Bank·Los Angeles, California
Job functions:
$34.55 - $55.19/hr
Remote (US)
Bachelor's degree
5,001-10,000 employees
Job Description
Overview:
WHAT IS THE OPPORTUNITY?
WHAT WILL YOU DO?
WHAT DO YOU NEED TO SUCCEED?
PRODUCTION SUPPORT ANALYST SENIOR
WHAT IS THE OPPORTUNITY?
The Production Support Senior Analyst will be responsible for providing operational and maintenance production support for Treasury Management applications (e.g., ACH, Bill Pay, eDeposit, Positive Pay, Treasury Net, etc.). Responsibilities include monitoring scheduled production activities and confirming success, providing trouble item resolution, coordinating with third party vendors and internal IT technology groups to resolve systems functionality and performance issues, evaluating operational and support capabilities and requirements for proposed new or revised application systems and ensuring that all processes and procedures are documented. Maintains and updates a tracking database of issues and prepares and provides management with production issues reports (e.g., weekly, monthly, etc.). Performs other duties as requestedThe Production Support Senior Analyst requires strong understanding of other related business and technical disciplines/processes. Provides expertise, knowledge, and guidance for problems resolution, coordination, and escalation. Maintains currency and advanced level of technical skill/knowledge in all Treasury Management products and services. Strong interpersonal and communication skills to effectively work with all levels of management. Handles the complex technical problems.
WHAT WILL YOU DO?
- Provide operational and maintenance production support for Treasury Management applications (e.g., ACH, Bill Pay, eDeposit, Positive Pay, Treasury Net, etc.).
- Manage and coordinates with third party vendors and internal IT technology groups to resolve systems functionality and performance issues. Work with IS in identifying and addressing application issues and determining proper escalation paths.
- Evaluate operation and support capabilities and requirements for proposed new or revised application systems. Test new releases, Patches and Hot Fixes prior to production. Maintain and update test scripts for each application.
- Ensure that all processes and procedures are documented. Obtains and catalogs workflow diagrams for all processes that touch/affect Treasury Management applications.
- Maintain and updates a tracking database of issues and provides management with production issues reports on an as needed basis (e.g., weekly, monthly, etc.).
- Attend weekly change control meetings to ensure that changes related to Treasury Management applications and its supportive hardware/software are known and all concerns related to the changes are addressed prior to implementation to avoid conflicts, outages and/or issues.
- Maintain a proactive commitment to established bank programs, such as CustomerFirst, Community Reinvestment Act (CRA) and Affirmative Action.
- Comply fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
- Complete all special projects as requested.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
WHAT'S IN IT FOR YOU?
Benefits and Perks
ABOUT US
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
- Minimum of 4 years of experience in Treasury Management systems/software
- Minimum of 4 years of experience in a financial services industry
- Minimum of 2 years working with MS Office
Additional Qualifications
- Preferred degree from a four-year college or university with concentration in a discipline directly related to the financial services industry or equivalent three years of experience in supporting complex systems and/or software associated with Treasury Management products and services.
- This level requires general knowledge of other related business and technical disciplines/processes.
- Resolves or coordinates problems in moderate scope and complexity.
- Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results.
- Escalates more complex problems to Senior Level.
- Strong interpersonal and communication skills to effectively work with all levels of management.
- Excellent problem solving skills.
WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
City National Bank
Production Support Analyst Senior
Los Angeles, California
Added 2d ago5,001-10,000 employees
Job functions:
$34.55 - $55.19/hr
Remote (US)
Bachelor's degree
Job Description
Overview:
WHAT IS THE OPPORTUNITY?
WHAT WILL YOU DO?
WHAT DO YOU NEED TO SUCCEED?
PRODUCTION SUPPORT ANALYST SENIOR
WHAT IS THE OPPORTUNITY?
The Production Support Senior Analyst will be responsible for providing operational and maintenance production support for Treasury Management applications (e.g., ACH, Bill Pay, eDeposit, Positive Pay, Treasury Net, etc.). Responsibilities include monitoring scheduled production activities and confirming success, providing trouble item resolution, coordinating with third party vendors and internal IT technology groups to resolve systems functionality and performance issues, evaluating operational and support capabilities and requirements for proposed new or revised application systems and ensuring that all processes and procedures are documented. Maintains and updates a tracking database of issues and prepares and provides management with production issues reports (e.g., weekly, monthly, etc.). Performs other duties as requestedThe Production Support Senior Analyst requires strong understanding of other related business and technical disciplines/processes. Provides expertise, knowledge, and guidance for problems resolution, coordination, and escalation. Maintains currency and advanced level of technical skill/knowledge in all Treasury Management products and services. Strong interpersonal and communication skills to effectively work with all levels of management. Handles the complex technical problems.
WHAT WILL YOU DO?
- Provide operational and maintenance production support for Treasury Management applications (e.g., ACH, Bill Pay, eDeposit, Positive Pay, Treasury Net, etc.).
- Manage and coordinates with third party vendors and internal IT technology groups to resolve systems functionality and performance issues. Work with IS in identifying and addressing application issues and determining proper escalation paths.
- Evaluate operation and support capabilities and requirements for proposed new or revised application systems. Test new releases, Patches and Hot Fixes prior to production. Maintain and update test scripts for each application.
- Ensure that all processes and procedures are documented. Obtains and catalogs workflow diagrams for all processes that touch/affect Treasury Management applications.
- Maintain and updates a tracking database of issues and provides management with production issues reports on an as needed basis (e.g., weekly, monthly, etc.).
- Attend weekly change control meetings to ensure that changes related to Treasury Management applications and its supportive hardware/software are known and all concerns related to the changes are addressed prior to implementation to avoid conflicts, outages and/or issues.
- Maintain a proactive commitment to established bank programs, such as CustomerFirst, Community Reinvestment Act (CRA) and Affirmative Action.
- Comply fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
- Complete all special projects as requested.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
WHAT'S IN IT FOR YOU?
Benefits and Perks
ABOUT US
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
- Minimum of 4 years of experience in Treasury Management systems/software
- Minimum of 4 years of experience in a financial services industry
- Minimum of 2 years working with MS Office
Additional Qualifications
- Preferred degree from a four-year college or university with concentration in a discipline directly related to the financial services industry or equivalent three years of experience in supporting complex systems and/or software associated with Treasury Management products and services.
- This level requires general knowledge of other related business and technical disciplines/processes.
- Resolves or coordinates problems in moderate scope and complexity.
- Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results.
- Escalates more complex problems to Senior Level.
- Strong interpersonal and communication skills to effectively work with all levels of management.
- Excellent problem solving skills.
WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
See All 100 Support Analyst Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find Support Analyst JobsSupport Analyst Jobs by City in California
Where California roles are concentrated, by current openings.
Los Angeles
13 jobsSan Francisco
11 jobsSan Diego
9 jobsIrvine
3 jobsSan Jose
3 jobsLong Beach
3 jobsSacramento
3 jobsMountain View
3 jobsFremont
2 jobsOntario
2 jobsVentura
2 jobsBerkeley
2 jobsChina Lake
2 jobsEl Segundo
2 jobsSanta Cruz
2 jobsFoster City
2 jobsNewport Beach
2 jobsAuburn
1 jobNewark
1 jobGardena
1 jobSalinas
1 jobVallejo
1 jobCarlsbad
1 jobCoronado
1 jobEl Cajon
1 jobHighland
1 jobMonterey
1 jobPasadena
1 jobRedlands
1 jobStanford
1 jobValencia
1 jobPalo Alto
1 jobSanta Ana
1 jobBurlingame
1 jobCosta Mesa
1 jobRidgecrest
1 jobAliso Viejo
1 jobBakersfield
1 jobVictorville
1 jobCentury City
1 jobPort Hueneme
1 jobSanta Monica
1 jobWalnut Creek
1 jobThousand Oaks
1 jobSan Bernardino
1 jobSilicon Valley
1 jobFountain Valley
1 jobLake View Terrace
1 jobSupport Analyst Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Staffing & Recruiting
- Healthcare & Medical Services
- Consulting & Professional Services
- Medical Devices
What California Employers Look For
The qualifications that appear most often in support analyst jobs across California.
- Bachelor's degree in information technology, computer science, or a related field
- Proficiency with ticketing and ITSM systems such as ServiceNow or Jira
- Experience troubleshooting software, hardware, or SaaS application issues
- Strong written and verbal communication skills for end-user and stakeholder support
- Familiarity with ITIL frameworks and incident management processes
- Ability to obtain CompTIA A+, Network+, or equivalent industry certification
Support Analyst Jobs in California: Frequently Asked Questions
How do you become a support analyst in California?
Most support analyst roles in California require a bachelor's degree in information technology, computer science, or a related field, though associate degree holders with relevant certifications are competitive for entry-level positions. California does not issue a state license for support analysts, so employers focus on industry credentials such as CompTIA A+, ITIL Foundation, or vendor-specific certifications from Microsoft or Google. Building hands-on experience through internships at California tech firms or IT departments strengthens applications considerably.
Which companies hire support analysts in California?
California support analyst roles are posted by Accenture, PIMCO, and Sikich and others right now, based on current listings on Migrate Mate as of September 2026. California's density of technology headquarters, healthcare systems, and financial services firms means consistent, year-round demand across both enterprise and mid-market employers.
Which California cities have the most support analyst jobs?
Los Angeles, San Francisco, and San Diego have the most support analyst openings in California. The Bay Area's concentration of technology headquarters and SaaS companies drives the largest share of demand, while Los Angeles benefits from its diverse mix of entertainment technology, healthcare IT, and financial services firms, and San Diego's biotech and defense sectors anchor strong demand in the south.
Are there remote support analyst jobs in California?
Yes, and more than most fields. About 47% of support analyst openings tied to California are remote or hybrid as of September 2026, reflecting how much of the work involves software troubleshooting, ticketing, and user communication rather than on-site hardware tasks. Application support and SaaS platform roles tend to be the most remote-friendly specialties within the field.
How can I get hired as a support analyst in California with little or no experience?
The most realistic entry path is applying for tier-one IT support or help desk associate roles, which large California employers such as Kaiser Permanente, Salesforce, and county government IT departments post for candidates without extensive experience. Adjacent roles like IT technician, desktop support specialist, or customer service representative in a software company provide a direct lateral move. Earning a CompTIA A+ or Google IT Support certificate gives candidates a meaningful edge and signals readiness to California hiring managers.
Where can I find and apply to support analyst jobs in California?
You can find and apply to support analyst jobs in California on Migrate Mate, which lists current California openings from employers across the state. Search the listings to find roles that match your experience level, specialization, and preferred location or work arrangement, then apply directly to the ones that fit.
See All 100 Support Analyst Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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