Customer Specialist Jobs in California
Customer Specialist jobs in California are among the most active in the country, concentrated in financial services, technology, telecommunications, and healthcare administration, with openings at every level from entry-level support through senior account management. Los Angeles, San Francisco, and San Diego are the primary hiring metros, where employers such as Wells Fargo, Kaiser Permanente, and Salesforce maintain large customer-facing operations. The most in-demand specialties include technical customer support, financial services client relations, and enterprise account management. Find a role that fits below and apply directly.
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Showing 5 of 708+ Customer Specialist jobs
Position Overview
As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
- Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
- Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
- Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
- Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
- Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
- Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Required Qualifications
- Strong communication skills with confidence in representing CarMax and its products.
- Ability to build lasting relationships and create win-win solutions for customers.
- Demonstrated integrity, respect, and teamwork in a fast-paced environment.
- Skilled in balancing customer needs with business goals and following processes accurately.
- Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
- High School Diploma or equivalent and a valid driver’s license.
- Ability to lift up to 25 lbs and accurately read and transcribe data.
Preferred Qualifications
- Sales or customer service experience in retail or similar environments.
- Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
Compensation
The hourly rate for this position is:
$20.60 - $30.90
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Location:
6157 - Victorville - 14795 Civic Drive, Victorville, California, 92394
Position Overview
As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
- Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
- Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
- Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
- Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
- Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
- Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Required Qualifications
- Strong communication skills with confidence in representing CarMax and its products.
- Ability to build lasting relationships and create win-win solutions for customers.
- Demonstrated integrity, respect, and teamwork in a fast-paced environment.
- Skilled in balancing customer needs with business goals and following processes accurately.
- Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
- High School Diploma or equivalent and a valid driver’s license.
- Ability to lift up to 25 lbs and accurately read and transcribe data.
Preferred Qualifications
- Sales or customer service experience in retail or similar environments.
- Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
Compensation
The hourly rate for this position is:
$20.60 - $30.90
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Location:
6157 - Victorville - 14795 Civic Drive, Victorville, California, 92394
See All 708+ Customer Specialist Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find Customer Specialist JobsCustomer Specialist Jobs by City in California
Where California roles are concentrated, by current openings.
Customer Specialist Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- DSI16
- State Farm15
- Aaa Texas12
- Fidelity Investments11
- Purpose Financial9
Top Industries Hiring
- Technology & Software94
- Banking & Financial Services61
- Insurance61
- Healthcare & Medical Services46
- Biotechnology & Pharmaceuticals44
What California Employers Look For
The qualifications that appear most often in customer specialist jobs across California.
- At least one year of customer-facing experience in a professional or retail environment
- Strong written and verbal communication skills for multichannel customer interactions
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Ability to meet California consumer protection and data privacy compliance standards
- Problem-resolution skills with demonstrated ability to handle escalated customer concerns
- High school diploma required, with preference for an associate or bachelor's degree
Customer Specialist Jobs in California: Frequently Asked Questions
How do you become a customer specialist in California?
Most customer specialist roles in California require a high school diploma or equivalent, with employers in financial services or healthcare often preferring an associate or bachelor's degree in business, communications, or a related field. No state-issued license applies to the general customer specialist title, but roles within insurance require a California Department of Insurance license, and positions handling securities require FINRA registration. Building experience in customer service or account management is the most direct path.
How much do customer specialists make in California?
Customer specialists in California earn a median of about $49,560 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,110 for the lowest 10% to over $75,700 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer specialists in California?
Employers hiring customer specialists in California right now include DSI, State Farm, and Aaa Texas, based on current listings on Migrate Mate as of June 2026. California's large concentration of technology firms, major bank branches, and integrated health systems makes it one of the most consistent states for customer specialist hiring year-round.
Which California cities have the most customer specialist jobs?
Los Angeles, San Francisco, and San Diego have the most customer specialist openings in California. Los Angeles and San Francisco account for the largest share due to their dense concentrations of financial institutions, technology companies, and healthcare networks, while San Diego's growing biotech and defense sectors drive demand in the region's southern tier.
Are there remote customer specialist jobs in California?
Yes, and more than most fields, since a large share of customer specialist work involves phone, email, and digital support that translates well to remote settings. About 19% of customer specialist openings tied to California are remote or hybrid as of June 2026, reflecting strong adoption across the technology and financial services sectors. Technical support and account management roles are the most consistently offered in remote or hybrid formats.
How can I get hired as a customer specialist in California with little or no experience?
The most realistic entry path is applying for customer service representative or client support associate roles at large California employers such as Kaiser Permanente, Wells Fargo, or major technology firms that run structured onboarding programs for new hires. Community college certificate programs in business administration or customer experience management, widely available through California Community Colleges, strengthen an application. Lateral moves from retail banking, call center, or administrative assistant positions are common stepping stones that California hiring managers recognize.
Where can I find and apply to customer specialist jobs in California?
You can find and apply to customer specialist jobs in California on Migrate Mate, which lists current California openings across industries and experience levels. Find roles that fit your background and apply directly to the employers posting them.
See All 708+ Customer Specialist Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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