Service Specialist Jobs in California
Service Specialist jobs in California are concentrated in Los Angeles, San Francisco, and San Diego, where companies like Kaiser Permanente, Salesforce, and Apple maintain large service and support operations across financial services, healthcare, and enterprise technology. Demand runs from entry-level associate roles through senior specialist positions, with the strongest hiring in customer success, technical support, and field service. California is one of the most active markets for service specialists in the country, driven by the scale and diversity of its employer base. Find a role that fits below and apply directly.
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Job Posting: Business Service Assistant (Specialist)
Pelican Bay State Prison
BUSINESS SERVICE ASSISTANT (SPECIALIST)
$3,558.00 - $5,443.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 11/30/2026
Job Description and Duties
**This position is limited term for 12 months; it may be extended for up to 24 months or become permanent**
For those participating in Teams interviews, please note that outside resources such as search engines, written documents, or generative AI (for example ChatGPT) are not allowed during the interview process, unless pre-approved due to a reasonable accommodation.
This advertisement is for a Business Service Associate (Specialist) position located at Pelican Bay State Prison in Crescent City, Del Norte County. Please indicate the position number on your application: 394-261-4707-xxx.
** Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.
You will find additional information about the job in the Duty Statement.
Working Conditions
Position Details
Department Information
CDCR and CCHCS are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities.
CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department.
Special Requirements
Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires that each full-time employee receive a 3% reduction in pay in exchange for five (5) hours of PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes.
Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.
When submitting supporting documents, PDF file format is preferred.
CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov.
This advertisement may be used for other vacancies that occur during the life of this recruitment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/30/2026Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
Benefits
Benefit information can be found on the California Department of Human Resources (CalHR) website,
www.calhr.ca.gov, and the CalPERS website,
www.calpers.ca.gov.
Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at
www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.
Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at
https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Jacquelyn Phillips
(707) 465-9119
PBSPHiring.Recruitment@cdcr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Coordinator
(707) 465-9116
jason.schrag@cdcr.ca.gov
Examination and Hiring Process Contacts
In order to be eligible for interview, most candidates must first participate and be successful in the Business Service Assistant (Specialist) exam. The link to the exam bulletin is Exam Bulletin | CalCareers.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
See All 425+ Service Specialist Jobs in California
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Find Service Specialist JobsService Specialist Jobs by City in California
Where California roles are concentrated, by current openings.
Service Specialist Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- O'Reilly Auto Parts128
- Golden 1 Credit Union37
- Sherwin-Williams23
- AAA Auto Club Enterprises14
- Valvoline Instant Oil Change12
Top Industries Hiring
- Science & Research
- Staffing & Recruiting
- Technology & Software
- Transportation & Logistics
- Healthcare & Medical Services
What California Employers Look For
The qualifications that appear most often in service specialist jobs across California.
- Active California registration or employer-recognized certification relevant to the service specialty
- Two or more years of experience in a customer-facing or technical service environment
- Proficiency with CRM platforms such as Salesforce or ServiceNow
- Strong written and verbal communication skills for client-facing and cross-team coordination
- Ability to troubleshoot service issues independently and escalate appropriately
- Familiarity with California consumer protection standards and service compliance expectations
Service Specialist Jobs in California: Frequently Asked Questions
How do you become a service specialist in California?
The path into a service specialist role in California typically starts with an associate or bachelor's degree in business, communications, or a technical field, depending on the specialty. Most roles do not require a state-issued license, but employer-recognized certifications such as CompTIA, HDI, or Salesforce credentials give candidates a clear edge. Large California employers in healthcare IT or financial services may require additional compliance training aligned with state regulations before you start.
Which companies hire service specialists in California?
California service specialist roles are posted by O'Reilly Auto Parts, Golden 1 Credit Union, and Sherwin-Williams and others right now, based on current listings on Migrate Mate as of November 2026. California's concentration of enterprise technology firms, major health systems, and financial institutions means openings appear across a wide range of industries and seniority levels year-round.
Which California cities have the most service specialist jobs?
Los Angeles, San Jose, and San Francisco have the most service specialist openings in California, driven by the headquarters, regional offices, and large service operations that anchor each metro. Los Angeles and San Francisco draw the bulk of postings because of their density of enterprise employers and healthcare networks, while San Diego's defense and biotech sectors add consistent demand for specialized roles.
Are there remote service specialist jobs in California?
Yes, and more than most fields. About 33% of service specialist openings tied to California are remote or hybrid as of November 2026, reflecting how much of the role can be handled through digital channels and collaboration tools. Customer success, technical support, and account management sub-roles within service specialist positions tend to offer the most remote flexibility, while field service and on-site coordination roles remain predominantly in person.
How can I get hired as a service specialist in California with little or no experience?
The most realistic entry point is an associate-level support or coordinator role at a large California employer. Companies like Kaiser Permanente, Bank of America, and major technology firms headquartered in the Bay Area run structured onboarding programs that train candidates from adjacent roles such as customer service representative, help desk agent, or administrative coordinator. Earning a vendor-neutral certification such as HDI Customer Service Representative or a Salesforce Administrator credential before applying gives your application a concrete differentiator without requiring prior specialist experience.
Where can I find and apply to service specialist jobs in California?
You can find and apply to service specialist jobs in California on Migrate Mate, which lists current openings across the state. Search the listings by location or specialty to see what matches your background, then apply directly to the roles that fit.
See All 425+ Service Specialist Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find Service Specialist Jobs