Service Specialist Jobs in North Carolina
Service Specialist jobs in North Carolina are concentrated in Charlotte, Raleigh, and the Research Triangle, where demand runs from entry-level customer-facing roles through senior technical and field service positions. Major employers with a lasting presence here include Bank of America, Duke Energy, and Fidelity Investments, all of which maintain large service and operations workforces across the state. The most in-demand specialties are financial services support, utility and energy services, and technology platform support. Scan the live roles below and apply to whichever ones fit.
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Showing 4 of 129+ Service Specialist jobs
Position: Patient Service Specialist
Location: Washington, NC
Type of Employment: Fulltime
Schedule: Weekdays - 8am to 5pm
Compensation: Starting at $16/hour (pending experience)
When patients enter our outpatient physical therapy center in Washington, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us:
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Minimum Qualifications:
- High School Diploma or GED
- Health Care Experience
- 3 Years of Medical Office Experience
- Insurance Verification Experience
Equal Opportunity Employer/including Disabled/Veterans.
Position: Patient Service Specialist
Location: Washington, NC
Type of Employment: Fulltime
Schedule: Weekdays - 8am to 5pm
Compensation: Starting at $16/hour (pending experience)
When patients enter our outpatient physical therapy center in Washington, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us:
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Minimum Qualifications:
- High School Diploma or GED
- Health Care Experience
- 3 Years of Medical Office Experience
- Insurance Verification Experience
Equal Opportunity Employer/including Disabled/Veterans.
See All 129+ Service Specialist Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Service Specialist JobsService Specialist Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Service Specialist Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
- O'Reilly Auto Parts39
- Sherwin-Williams14
- Republic Finance6
- Tryon Medical Partners5
- Ferrellgas3
Top Industries Hiring
- Retail
- Fashion & Apparel
- Construction & Real Estate
What North Carolina Employers Look For
The qualifications that appear most often in service specialist jobs across North Carolina.
- Associate or bachelor's degree in a relevant field recognized by North Carolina employers
- At least one year of customer service or client-facing professional experience
- Proficiency with CRM platforms such as Salesforce or ServiceNow
- Strong written and verbal communication skills for multi-channel client interactions
- Ability to work flexible schedules including evenings and weekends as required
- Demonstrated ability to troubleshoot issues and resolve cases within established service standards
Service Specialist Jobs in North Carolina: Frequently Asked Questions
How do you become a service specialist in North Carolina?
Most service specialist roles in North Carolina require at minimum a high school diploma or associate degree, though financial and technical employers increasingly prefer a bachelor's degree. For roles in regulated sectors such as insurance or financial advising, candidates may need to pass licensing exams administered through the North Carolina Department of Insurance or FINRA. Building experience in a related support or coordination role is the most reliable path into specialized positions.
Which companies hire service specialists in North Carolina?
North Carolina service specialist roles are posted by O'Reilly Auto Parts, Sherwin-Williams, and Republic Finance and others right now, based on current listings on Migrate Mate as of September 2026. North Carolina's mix of major financial institutions, utilities, and technology firms means openings exist across a wide range of specialties and seniority levels throughout the state.
Which North Carolina cities have the most service specialist jobs?
Charlotte, Raleigh, and Durham have the most service specialist openings in North Carolina right now. Charlotte drives the highest volume thanks to its dense concentration of banking, financial services, and energy company headquarters, while Raleigh and the broader Research Triangle benefit from a large technology and healthcare employer base that generates consistent specialist demand across both metro and suburban campuses.
Are there remote service specialist jobs in North Carolina?
Yes, and they're more common than in many service fields. About 29% of service specialist openings tied to North Carolina are remote or hybrid as of September 2026, reflecting how much of the work involves digital platforms, phone support, and software tools rather than on-site activity. Roles focused on software support, financial account management, and back-office client services tend to offer the most location flexibility.
How can I get hired as a service specialist in North Carolina with little or no experience?
The most realistic entry point is applying for customer support associate or service coordinator roles at large North Carolina employers such as Bank of America, Fidelity Investments, or Duke Energy, all of which run structured onboarding programs for candidates without direct specialist experience. Lateral moves from roles like teller, administrative coordinator, or help desk analyst are well-recognized pathways. Earning an entry-level credential such as a FINRA Series 6 license or a CompTIA certification before applying gives candidates a meaningful edge in competitive applicant pools.
Where can I find and apply to service specialist jobs in North Carolina?
You can find and apply to service specialist jobs in North Carolina on Migrate Mate, which lists current North Carolina openings across industries and seniority levels. Search the listings to identify roles that match your background and apply directly to the ones that fit.
See All 129+ Service Specialist Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Service Specialist Jobs