Service Specialist Jobs in Texas
Service Specialist jobs in Texas concentrate heavily in financial services, telecommunications, healthcare administration, and enterprise technology, with demand at every level from entry-level customer-facing roles to senior technical specialists. Houston, Dallas, and San Antonio lead hiring volume, anchored by large employers such as AT&T, USAA, and Dell Technologies, which maintain major operations or headquarters in the state. Bilingual service skills and proficiency with CRM platforms are among the most in-demand specialties across Texas listings. Find a role that fits below and apply directly.
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Showing 5 of 296+ Service Specialist jobs
Role Purpose:
To ensure the delivery of consistent operational processes and results across multiple regions / sites for a specific customer account.
Key Accountabilities:
Customer
- Primary point of contact with customer in regards to operational performance (in conjunction with account manager)
- Communication of Operational: Actions, Results, and Initiatives to / from customer, to / from site
- Assist Business Development Manager with account growth strategy
- Create / Ensure customer contract requirements are clear, correct and executable
Process
- Monitor service levels on site to ensure that performance statistics meet customer and company requirements.
- Establish and Monitor Customer specific work processes on customer sites (compliance with customer specific contract requirements including SOPs, etc.)
- Champion Continuous Improvement Process initiatives across customer sites
- Ensure the transfer of best practices across customer sites
- Execution of on-site Customer projects / strategic initiative(s) as assigned by management
Required Education and Experience:
- High School Diploma, required
- Bachelor's Degree, preferred
- 1-2 years in an administrative or similar role, required
- 2 years of Logistics industry experience, preferred
Our Organization is an equal opportunity employer.
#LI-DNP
Inventory Management, SAP experience a plus.
Brand: DHL
Address: 8833 City Park Loop East Houston, TX - 77013
Property Description: 4225 - Houston TX SWRC
Property Number: 4225
Role Purpose:
To ensure the delivery of consistent operational processes and results across multiple regions / sites for a specific customer account.
Key Accountabilities:
Customer
- Primary point of contact with customer in regards to operational performance (in conjunction with account manager)
- Communication of Operational: Actions, Results, and Initiatives to / from customer, to / from site
- Assist Business Development Manager with account growth strategy
- Create / Ensure customer contract requirements are clear, correct and executable
Process
- Monitor service levels on site to ensure that performance statistics meet customer and company requirements.
- Establish and Monitor Customer specific work processes on customer sites (compliance with customer specific contract requirements including SOPs, etc.)
- Champion Continuous Improvement Process initiatives across customer sites
- Ensure the transfer of best practices across customer sites
- Execution of on-site Customer projects / strategic initiative(s) as assigned by management
Required Education and Experience:
- High School Diploma, required
- Bachelor's Degree, preferred
- 1-2 years in an administrative or similar role, required
- 2 years of Logistics industry experience, preferred
Our Organization is an equal opportunity employer.
#LI-DNP
Inventory Management, SAP experience a plus.
Brand: DHL
Address: 8833 City Park Loop East Houston, TX - 77013
Property Description: 4225 - Houston TX SWRC
Property Number: 4225
See All 296+ Service Specialist Jobs in Texas
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Find Service Specialist JobsService Specialist Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Service Specialist Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- O'Reilly Auto Parts67
- Sherwin-Williams35
- IDEA Public Schools16
- Mister Car Wash14
- Baylor Scott & White Institute for Rehabilitation8
Top Industries Hiring
- Healthcare & Medical Services
- Automotive
- Food & Beverage
- Non-Profit & Social Services
What Texas Employers Look For
The qualifications that appear most often in service specialist jobs across Texas.
- Two or more years of customer service or account management experience in a service-oriented industry
- Proficiency with CRM platforms such as Salesforce, ServiceNow, or SAP for managing service requests and client records
- Strong verbal and written communication skills with the ability to resolve complex customer issues independently
- Demonstrated ability to meet service-level agreements and performance metrics in a high-volume environment
- Associate or bachelor's degree in business, communications, or a related field preferred by most Texas employers
- Bilingual fluency in English and Spanish is a competitive advantage across the Texas market
Service Specialist Jobs in Texas: Frequently Asked Questions
How do you become a service specialist in Texas?
Most service specialist roles in Texas require a high school diploma or equivalent, with employers in financial services and healthcare administration often preferring an associate or bachelor's degree in business or a related field. Texas does not issue a universal state license for the general service specialist title, but roles in specific sectors may require credentials such as a Texas Department of Insurance license for insurance-adjacent positions. Gaining experience in customer service, technical support, or account coordination is the most direct path into the role.
Which companies hire service specialists in Texas?
Employers hiring service specialists in Texas right now include O'Reilly Auto Parts, Sherwin-Williams, and IDEA Public Schools, based on current listings on Migrate Mate as of August 2026. Texas's concentration of financial services headquarters, major telecommunications carriers, and large healthcare systems creates consistent demand for service specialists across the state year-round.
Which Texas cities have the most service specialist jobs?
Dallas, Houston, and San Antonio have the most service specialist openings in Texas. Houston's energy and healthcare sectors, Dallas's dense concentration of corporate headquarters and financial firms, and San Antonio's large military-adjacent financial services industry, anchored by employers like USAA and Valero, together drive the bulk of statewide hiring for this role.
Are there remote service specialist jobs in Texas?
Yes, and more than many comparable roles, since service specialist work is often desk-based and does not require on-site equipment or physical presence. About 32% of service specialist openings tied to Texas are remote or hybrid as of August 2026, reflecting the shift among large Texas employers toward flexible service center arrangements. Roles focused on inbound account support, billing resolution, and technical troubleshooting tend to be the most consistently offered remotely.
How can I get hired as a service specialist in Texas with little or no experience?
The most realistic entry path is a front-line customer service or client support role, which large Texas employers routinely use as a pipeline into service specialist positions. AT&T, USAA, and Dell Technologies all run structured associate or new-hire training programs at their Texas operations that do not require prior specialist experience. Moving laterally from adjacent roles such as call center representative, retail associate, or help desk technician is a well-established route. Earning a relevant certification in customer relationship management or completing community college coursework in business administration gives candidates a measurable edge.
Where can I find and apply to service specialist jobs in Texas?
You can find and apply to service specialist jobs in Texas on Migrate Mate, which lists current Texas openings across industries and metro areas. Search the listings for roles that match your experience and specialization, then apply directly to the positions that fit.
See All 296+ Service Specialist Jobs in Texas
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