Customer Support Representative Jobs in Texas
Customer Support Representative jobs in Texas are among the most active in the country, concentrated in e-commerce, financial services, healthcare, telecommunications, and technology sectors and available at every level from entry-level phone support to senior account management. Houston, Dallas, and Austin lead hiring, anchored by large employers like AT&T, Dell Technologies, and USAA, which maintain major customer operations across the state. The most in-demand specialties are technical support, financial services customer care, and healthcare patient services. Find a role that fits below and apply directly.
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Showing 4 of 22+ Customer Support Representative jobs
Join OneTouch Direct as a Bilingual Remote Customer Support Representative, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.
MUST LIVE IN SAN ANTONIO, TX
Position Overview: In this remote role, you will assist customers by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.
Key Responsibilities:
- Respond to incoming customer inquiries via phone, email, and chat.
- Demonstrate a thorough understanding of our products and services to effectively address client needs.
- Provide solutions to problems while ensuring a positive customer experience.
- Maintain accurate documentation of all client interactions.
- Work collaboratively with team members to continuously improve service delivery.
Requirements
- Minimum of 1-2 years of experience in customer service or support.
- Must be fluent in both English and Spanish
- Exceptional verbal and written communication skills.
- Familiarity with CRM software and customer support tools.
- Ability to work efficiently in a remote setting with minimal supervision.
- Strong analytical and problem-solving abilities.
- Must be available to work flexible hours, including potential evenings and weekends.
Technical Requirements:
- Windows laptop or desktop with webcam
- Minimum Dual‐Core 2.0 GHz processor
- Mac, Chromebook, Apple devices, and Microsoft Surface are not compatible
- Ethernet port required
- USB Noise‐Cancelling Headset
- Must include a functioning microphone
- Must be hardwired (no Bluetooth)
- Ethernet Cable
- Hard‐wired internet connection is required (Wi-Fi/cellular not permitted)
System & Network Requirements
- Minimum Internet Speed: 50 Mbps download / 20 Mbps upload
- Verify at: http://www.speedtest.net
- Operating System:
- Windows 11
- MacOS and Chromebook not supported
- Processor & Memory:
- Minimum: Dual‐Core 2.0 GHz
- Recommended: Quad‐Core
- Minimum RAM: 16 GB
Benefits
- Full time. 40 hours per week schedule with overtime opportunities!
- Great pay. Hourly base salary + benefits!
- Training. Paid training & development
- Benefits. Health Care Plan (Medical, Dental & Vision)
- Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
Join OneTouch Direct as a Bilingual Remote Customer Support Representative, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.
MUST LIVE IN SAN ANTONIO, TX
Position Overview: In this remote role, you will assist customers by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.
Key Responsibilities:
- Respond to incoming customer inquiries via phone, email, and chat.
- Demonstrate a thorough understanding of our products and services to effectively address client needs.
- Provide solutions to problems while ensuring a positive customer experience.
- Maintain accurate documentation of all client interactions.
- Work collaboratively with team members to continuously improve service delivery.
Requirements
- Minimum of 1-2 years of experience in customer service or support.
- Must be fluent in both English and Spanish
- Exceptional verbal and written communication skills.
- Familiarity with CRM software and customer support tools.
- Ability to work efficiently in a remote setting with minimal supervision.
- Strong analytical and problem-solving abilities.
- Must be available to work flexible hours, including potential evenings and weekends.
Technical Requirements:
- Windows laptop or desktop with webcam
- Minimum Dual‐Core 2.0 GHz processor
- Mac, Chromebook, Apple devices, and Microsoft Surface are not compatible
- Ethernet port required
- USB Noise‐Cancelling Headset
- Must include a functioning microphone
- Must be hardwired (no Bluetooth)
- Ethernet Cable
- Hard‐wired internet connection is required (Wi-Fi/cellular not permitted)
System & Network Requirements
- Minimum Internet Speed: 50 Mbps download / 20 Mbps upload
- Verify at: http://www.speedtest.net
- Operating System:
- Windows 11
- MacOS and Chromebook not supported
- Processor & Memory:
- Minimum: Dual‐Core 2.0 GHz
- Recommended: Quad‐Core
- Minimum RAM: 16 GB
Benefits
- Full time. 40 hours per week schedule with overtime opportunities!
- Great pay. Hourly base salary + benefits!
- Training. Paid training & development
- Benefits. Health Care Plan (Medical, Dental & Vision)
- Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
See All 22 Customer Support Representative Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find JobsCustomer Support Representative Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Support Representative Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
What Texas Employers Look For
The qualifications that appear most often in customer support representative jobs across Texas.
- High school diploma or GED required, with associate or bachelor's degree preferred
- One or more years of customer-facing experience in a call center or service role
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Strong verbal and written communication skills in English, bilingual Spanish a plus
- Ability to meet productivity metrics including handle time and customer satisfaction scores
- Comfortable working rotating shifts, including evenings and weekends as needed
Customer Support Representative Jobs in Texas: Frequently Asked Questions
How do you become a customer support representative in Texas?
Most customer support representative positions in Texas require a high school diploma or equivalent, with no state-issued license needed for the role itself. Employers in financial services and healthcare may require industry-specific certifications such as a HIPAA compliance training certificate or a Texas Department of Insurance customer service authorization for insurance-adjacent roles. Building experience through retail, hospitality, or administrative work in Texas is the most direct path to your first position.
Which companies hire customer support representatives in Texas?
Texas customer support representative roles are posted by Mary Kay, Spectrum, and Partners Pharmacy and others right now, based on current listings on Migrate Mate as of November 2026. Texas's concentration of financial institutions, technology firms, and large healthcare systems means consistent, year-round demand across the state.
Which Texas cities have the most customer support representative jobs?
Houston, Austin, and San Antonio have the most customer support representative openings in Texas. Houston's energy and healthcare sectors, Dallas's financial services and telecom headquarters, and Austin's technology industry each generate steady demand, while suburban markets like San Antonio and Plano also see strong hiring from large national employers with regional operations there.
Are there remote customer support representative jobs in Texas?
Yes, and more than most fields. About 67% of customer support representative openings tied to Texas are remote or hybrid as of November 2026, reflecting how well the role translates to home-based work. Technical support, software helpdesk, and financial services customer care positions are the sub-areas most consistently posted as fully remote in Texas.
How can I get hired as a customer support representative in Texas with little or no experience?
The most realistic entry path is applying to paid training programs at large Texas employers like AT&T, USAA, and Dell Technologies, which regularly hire candidates with no prior customer support experience and train them in-house. Retail associate, receptionist, and food service roles at Texas businesses also serve as direct stepping stones. Earning a free or low-cost customer service certification through a Texas community college or workforce board program strengthens your application noticeably.
Where can I find and apply to customer support representative jobs in Texas?
You can find and apply to customer support representative jobs in Texas on Migrate Mate, which lists current Texas openings across industries and experience levels. Find the roles that fit your background and apply directly to the ones that match.
See All 22 Customer Support Representative Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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