Customer Support Representative Jobs in Indiana
Customer Support Representative jobs in Indiana are steady and in demand, concentrated in financial services, insurance, healthcare administration, and retail, with openings at every level from entry-level agent to senior specialist and team lead. Indianapolis anchors the market, followed by Fort Wayne and Bloomington, where employers like Salesforce, Anthem, and Eli Lilly maintain large customer-facing operations. The most in-demand specialties are technical support, healthcare billing support, and financial customer service. Find a role that fits below and apply directly.
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Job ID: 629817
Type: Full-time
Location: Lafayette, IN 47905
Departments: Supply Chain
Date Published: July 9, 2026
End Date: 07-16-2026
Job Description
Customer Supply Chain Support
4101 US 52 S, Lafayette, IN 47905
IN071 Single Customer Store
Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
Overview:
Working as Full-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.
Please respond by 07-16-2026.
Equal Opportunity Employer
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Find JobsCustomer Support Representative Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Customer Support Representative Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
- CVS Health12

- Indiana University9

- Fastenal8

- CSL Plasma7

- US Department of Veterans Affairs6

Top Industries Hiring
- Healthcare & Medical Services14
- Education5
- Technology & Software5
- Construction & Real Estate4
- Insurance3
What Indiana Employers Look For
The qualifications that appear most often in customer support representative jobs across Indiana.
- High school diploma or GED required by most Indiana employers for all levels
- One or more years of customer-facing experience in retail, call center, or office settings
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Strong written and verbal communication skills across phone, email, and chat channels
- Ability to meet quality and productivity metrics in a monitored, fast-paced environment
- Familiarity with HIPAA or financial data privacy standards for healthcare and finance roles
Customer Support Representative Jobs in Indiana: Frequently Asked Questions
How do you become a customer support representative in Indiana?
Customer support representative roles in Indiana require no state-issued license or exam, so the path starts with a high school diploma or equivalent and a demonstrated ability to communicate clearly and handle customer needs. Most Indiana employers in healthcare, insurance, and finance look for candidates who have completed some post-secondary coursework or a short customer service certificate program. Building experience in retail, call center, or administrative roles in Indiana is the most direct route to landing a full-time position.
Which companies hire customer support representatives in Indiana?
Employers hiring customer support representatives in Indiana right now include CVS Health, Indiana University, and Fastenal, based on current listings on Migrate Mate as of July 2026. Indiana's large insurance carriers, healthcare systems, and fintech firms are among the most consistent sources of customer support hiring across the state.
Which Indiana cities have the most customer support representative jobs?
Indianapolis, Fort Wayne, and Evansville have the most customer support representative openings in Indiana. Indianapolis drives the largest share of listings because it is home to major insurance, healthcare, and technology employers, while Fort Wayne and Bloomington generate steady openings through regional healthcare systems, financial services firms, and the university-adjacent business community in the Bloomington area.
Are there remote customer support representative jobs in Indiana?
Yes, and more than most fields, because customer support work is well suited to remote and hybrid arrangements. About 31% of customer support representative openings tied to Indiana are remote or hybrid as of July 2026, reflecting how broadly Indiana employers have adopted flexible staffing since the shift to digital service channels. Technical support and financial customer service roles tend to carry the highest share of fully remote options.
How can I get hired as a customer support representative in Indiana with little or no experience?
The most realistic entry path is applying directly to call center or customer service associate roles at Indiana-based insurance carriers, large hospital networks, or retail operations, which routinely onboard candidates with no prior experience and provide structured training. Anthem and major Indianapolis-area health systems run onboarding cohorts for new associates, and retail employers across the state frequently promote from within. A short customer service or business communication certificate from an Indiana community college gives candidates a concrete credential that helps them stand out against equally inexperienced applicants.
Where can I find and apply to customer support representative jobs in Indiana?
You can find and apply to customer support representative jobs in Indiana on Migrate Mate, which lists current Indiana openings. Find roles that fit your experience and location, then apply directly to each one.
See All 282+ Customer Support Representative Jobs in Indiana
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