Customer Relations Representative Jobs in Indiana
Customer Relations Representative jobs in Indiana are concentrated in financial services, healthcare administration, insurance, and retail operations, with demand ranging from entry-level call center roles to senior account management positions. Indianapolis leads hiring volume, followed by Fort Wayne and Evansville, where established employers like Salesforce (with its Indianapolis office), Anthem (now Elevance Health), and Simon Property Group consistently staff customer relations teams. The most in-demand specialties are client retention, B2B account support, and healthcare member services. See the openings below and apply to the ones that match your experience.
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Showing 5 of 19+ Customer Relations Representative jobs
Job Purpose
The part-time Customer Relations Specialist’s role is to convert signed Dealers to buying Dealers. Our Vision Statement reads: “We build optimal work environments so our team can help other businesses be successful.” We believe that Sales and Service are critical to achieving our Vision. We strive for a culture that focuses on our Core Values of Positive, Reliable, Ownership, Continuous Improvement, and Tech Plus. This position will serve as an ambassador for our organization.
Primary Duties and Responsibilities
● Collaborate with Marketing to understand the process from Lead Generation to Buying Dealers
o Follow a step-by-step roadmap of the process
● Follow each step in the process
o Understand what steps have happened to lead to the Dealer sign-up
o Understands the role in bridging the gap between Marketing and Sales
o Create a warm first impression with new Dealers to feel welcome and want to know more
o Educate Dealers on our complete offering and become a reference for helping their customers
● Follow Measurable Metrics for tracking the success and results of the process (potential examples
below)
o Lead to Dealer sign-up success ratio
o Dealer sign up to Buying Dealer success ratio
o The average time between process steps
o Contact tracking (between steps)
● Understand all Proveli brands, products, and industries served
● Uncover and remove obstacles for Dealers to be successful
● Execute both short- and long-term projects with milestones and obtainable goals
● Achieve (30/60/90) day milestones, then meet with the manager to be sure all expectations are being met
● Remain positive and professional, and work together with the team to make a great environment for each other and our customers
● Be a role model for our Core Values and our Corporate Vision
● Other duties as assigned
Qualifications
Required:
● 3-5+ years of Sales or Customer Service experience
● Strong organizational skills with a proven track record of success
● Experience in:
o Brand Ambassador
o Customer Service
o Inside Sales
● Strong Communication skills and interpersonal skills across all levels
● Multiple software computer skills
● Ability to multitask
Working Conditions
While performing the duties of this position, the employee is typically exposed to a standard interior office environment. Occasionally, the employee will be required to enter the production facility, where they may be exposed to manufacturing fumes and elevated noise levels. Personal protective equipment is available for your convenience and may be required in some areas of the facility.
Physical Requirements
While performing the duties of this position, the employee is regularly required to listen and respond to multiple team members. This position requires both sitting at a computer and walking through the facility throughout the day. No heavy lifting is foreseen for this position.
Pay: $16.00 - $17.00 per hour
Work Location: In person
Job Purpose
The part-time Customer Relations Specialist’s role is to convert signed Dealers to buying Dealers. Our Vision Statement reads: “We build optimal work environments so our team can help other businesses be successful.” We believe that Sales and Service are critical to achieving our Vision. We strive for a culture that focuses on our Core Values of Positive, Reliable, Ownership, Continuous Improvement, and Tech Plus. This position will serve as an ambassador for our organization.
Primary Duties and Responsibilities
● Collaborate with Marketing to understand the process from Lead Generation to Buying Dealers
o Follow a step-by-step roadmap of the process
● Follow each step in the process
o Understand what steps have happened to lead to the Dealer sign-up
o Understands the role in bridging the gap between Marketing and Sales
o Create a warm first impression with new Dealers to feel welcome and want to know more
o Educate Dealers on our complete offering and become a reference for helping their customers
● Follow Measurable Metrics for tracking the success and results of the process (potential examples
below)
o Lead to Dealer sign-up success ratio
o Dealer sign up to Buying Dealer success ratio
o The average time between process steps
o Contact tracking (between steps)
● Understand all Proveli brands, products, and industries served
● Uncover and remove obstacles for Dealers to be successful
● Execute both short- and long-term projects with milestones and obtainable goals
● Achieve (30/60/90) day milestones, then meet with the manager to be sure all expectations are being met
● Remain positive and professional, and work together with the team to make a great environment for each other and our customers
● Be a role model for our Core Values and our Corporate Vision
● Other duties as assigned
Qualifications
Required:
● 3-5+ years of Sales or Customer Service experience
● Strong organizational skills with a proven track record of success
● Experience in:
o Brand Ambassador
o Customer Service
o Inside Sales
● Strong Communication skills and interpersonal skills across all levels
● Multiple software computer skills
● Ability to multitask
Working Conditions
While performing the duties of this position, the employee is typically exposed to a standard interior office environment. Occasionally, the employee will be required to enter the production facility, where they may be exposed to manufacturing fumes and elevated noise levels. Personal protective equipment is available for your convenience and may be required in some areas of the facility.
Physical Requirements
While performing the duties of this position, the employee is regularly required to listen and respond to multiple team members. This position requires both sitting at a computer and walking through the facility throughout the day. No heavy lifting is foreseen for this position.
Pay: $16.00 - $17.00 per hour
Work Location: In person
See All 19 Customer Relations Representative Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Customer Relations Representative Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
- State Farm15
- Perfexity Roofing3P
- Proveli1
What Indiana Employers Look For
The qualifications that appear most often in customer relations representative jobs across Indiana.
- High school diploma or associate degree with demonstrated customer service experience
- Proficiency in CRM software such as Salesforce, Zendesk, or Microsoft Dynamics
- Strong written and verbal communication skills for multi-channel customer interaction
- Ability to resolve escalated complaints and document outcomes accurately
- Experience meeting customer satisfaction metrics or performance-based service goals
- Familiarity with Indiana consumer protection guidelines and company compliance standards
Customer Relations Representative Jobs in Indiana: Frequently Asked Questions
How do you become a customer relations representative in Indiana?
Most Indiana employers require a high school diploma or associate degree, though no state-issued license is needed for this role. Candidates typically build their profile through prior customer service, retail, or call center work. Completing a business communication or customer experience certificate through Ivy Tech Community College or Indiana Wesleyan University strengthens applications. Familiarity with CRM platforms and knowledge of Indiana consumer service standards common in insurance or healthcare settings gives candidates a clear edge.
Which companies hire customer relations representatives in Indiana?
Companies currently hiring customer relations representatives in Indiana include State Farm, Perfexity Roofing, and Proveli, per current listings on Migrate Mate as of September 2026. Indiana's strong insurance, healthcare, and financial services sectors mean large regional employers in those industries are among the most consistent sources of openings.
Which Indiana cities have the most customer relations representative jobs?
Indianapolis, Bloomington, and Attica have the most customer relations representative openings in Indiana. Indianapolis dominates because it is home to major insurance carriers, healthcare networks, and corporate headquarters, while Fort Wayne and Evansville support consistent demand through regional financial institutions, manufacturing company customer operations, and healthcare system administrative offices.
Are there remote customer relations representative jobs in Indiana?
Yes, and more than most fields, since customer relations work is desk-based and communication-driven. About 0% of customer relations representative openings tied to Indiana are remote or hybrid as of September 2026, reflecting how well-suited the role is to distributed teams. Roles focused on inbound account support, healthcare member services, and insurance client retention are the most likely to offer fully remote arrangements.
How can I get hired as a customer relations representative in Indiana with little or no experience?
The most realistic entry path is applying for customer service associate or call center representative roles at large Indiana employers, since these positions are explicitly designed for candidates without prior specialized experience. Employers like Elevance Health, Indiana Farm Bureau Insurance, and major Indianapolis-area financial firms run structured onboarding programs that move new hires into customer relations tracks. Completing a customer experience or business communications certificate through Ivy Tech strengthens applications, and lateral moves from retail or administrative support roles are consistently accepted.
Where can I find and apply to customer relations representative jobs in Indiana?
You can find and apply to customer relations representative jobs in Indiana on Migrate Mate, which lists current Indiana openings across industries and experience levels. Search the listings to find roles that match your background and apply directly to the ones that fit.
See All 19 Customer Relations Representative Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
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