Customer Relations Representative Jobs in Pennsylvania
Customer Relations Representative jobs in Pennsylvania are concentrated in Philadelphia, Pittsburgh, and Allentown, where a mix of financial services, healthcare, and retail operations drives steady demand across entry-level to senior roles. Major employers with a lasting hiring presence in the state include Comcast, Independence Blue Cross, and Highmark, all of which maintain large customer-facing operations in Pennsylvania. The most in-demand specialties are account retention, B2B client management, and healthcare member services. Find a role that fits below and apply directly.
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Showing 5 of 17+ Customer Relations Representative jobs
Potential Good fit also: Customer Service & Sales Representative, Sales Support Coordinator, Sales & Customer Experience Lead, Medical Administrative Assistant.Position Type: Part-Time – Full-Time / Independent Contractor / InternshipCompany: Testa-Seat | Seating Solutions for Individuals with DisabilitiesCompensation: $16–$25/hr + Commission
Who We Are
Testa-Seat is a Pittsburgh-based company breaking boundaries for kids with disabilities. Using cutting-edge 3D printing, we create custom seating solutions that bring independence, comfort, and inclusion into everyday life.
Our seats empower children to sit independently — easing the burden of inadequate options and giving families more room to enjoy life, create memories, and take on challenges with confidence.
We're in an exciting growth phase — lean, bold, and driven by a vision to reshape the future of adaptive seating. If you're motivated, curious, and want to build something meaningful from the ground up, this is your moment to join us.
Why Join Us?
- Make Real Impact - Your work directly changes lives and helps families thrive.
- Grow Fast - This isn't a static role.
- Flexible & Independent - We care about results, not clocking hours at a desk.
- The Best Place to Start in Sales - Our customers come to us already interested.
- You're not fighting resistance - you're guiding people who already believe in what we do.
- We're looking for someone who wants to grow - long-term, fast, and with us.
- Hit your goals, and you grow with the company - more responsibility, more ownership, more opportunity.
Be the Face of Testa-Seat - Represent us to therapists, hospitals, and families who are counting on us. If you're driven and you deliver, there's real room to rise here.
Together, we bridge the gap between challenges and possibilities with compassion, innovation, and a shared commitment to children’s comfort and independence.
What You’ll DoCustomer Outreach
- Respond to inquiries across every channel with warmth and professionalism
- Follow up with leads — email and async communication with interested prospects
- Answer questions about our products, specs, pricing, and ordering
- Manage orders in Shopify — process refunds, generate shipping labels
- Schedule meetings and calls with prospects
- Reach out to potential clients via email, calls, and video meetings
Relationship Building
- Build lasting connections with therapists, hospitals, charities, and parent groups
- Check in with customers regularly — gather feedback, ensure satisfaction, build loyalty
- Follow up to understand client needs and collect testimonials or case studies
Must-Haves
- A natural communicator who connects easily with all kinds of people
- Confident presenting - one-on-one or to a group, online or in person
- Comfortable with Google Workspace (Gmail, Calendar, Drive)
- Proactive, independent, and resourceful - you don't wait to be told what's next
Must know for full compensation
- Comfortable with CRM platforms (GHL experience is a plus, or need to learn fast)
- Familiar with Shopify
- You use AI daily - it's already part of how your life
Advantage
- Growth-oriented: you're eager to develop your skills and take on new challenges
- Bonus: experience in sales, customer service, or the healthcare/disability space.
- Help sharpen our outreach and sales strategy over time
- Use CRM tools, automation, and AI to work smarter, not harder
- Collaborate directly with leadership on new growth ideas
Apply Today
Ready to shape the future of assistive technology? Join us at Testa-Seat and help create a brighter, more inclusive future. Submit your resume and cover letter to: alexander@testa-seat.com
Instagram - Linkedin - Facebook -
Pay: $16.00 - $25.00 per hour
Benefits:
- Flexible schedule
Work Location: Hybrid remote in Pittsburgh, PA 15202
See All 17 Customer Relations Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Customer Relations Representative Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- State Farm13
- escore1E
- Roadrunner1
- Testa Seat1T
- LKQ Corporation1
What Pennsylvania Employers Look For
The qualifications that appear most often in customer relations representative jobs across Pennsylvania.
- High school diploma or associate degree required by most Pennsylvania employers
- One or more years of customer service or account management experience preferred
- Proficiency in CRM software such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for client-facing Pennsylvania roles
- Ability to handle escalations and resolve complaints with documented follow-through
- Familiarity with Pennsylvania consumer protection guidelines and company compliance standards
Customer Relations Representative Jobs in Pennsylvania: Frequently Asked Questions
How do you become a customer relations representative in Pennsylvania?
Most Pennsylvania employers require at least a high school diploma, though an associate or bachelor's degree in business, communications, or a related field strengthens your candidacy. Customer relations representative work in Pennsylvania has no state-issued license or mandatory certification, so entry typically comes through prior customer service roles, internal transfers, or employer training programs. Completing a recognized customer service credential such as the HDI Customer Service Representative certification can improve your standing with larger Pennsylvania employers.
Which companies hire customer relations representatives in Pennsylvania?
Pennsylvania customer relations representative roles are posted by State Farm, escore, and Roadrunner and others right now, based on current listings on Migrate Mate as of November 2026. Pennsylvania's concentration of insurance carriers, health systems, and telecommunications companies means hiring is ongoing throughout the year, particularly in the Philadelphia and Pittsburgh metros.
Which Pennsylvania cities have the most customer relations representative jobs?
Pittsburgh, Philadelphia, and Aldan have the most customer relations representative openings in Pennsylvania. Philadelphia leads because of its dense concentration of financial services firms, insurance carriers, and healthcare networks, while Pittsburgh's growth in technology and healthcare draws consistent demand, and smaller markets like Allentown benefit from regional corporate headquarters and call center operations anchored there.
Are there remote customer relations representative jobs in Pennsylvania?
Yes, and more than most fields, since customer relations work is largely communication-based and transfers well to remote settings. About 50% of customer relations representative openings tied to Pennsylvania are remote or hybrid as of November 2026, reflecting the role's desk-based nature. Account management and inbound client support positions are the most likely to be listed as fully remote by Pennsylvania employers.
How can I get hired as a customer relations representative in Pennsylvania with little or no experience?
The most realistic entry path is applying to customer service associate or client support roles at large Pennsylvania employers, then moving into a dedicated customer relations title after six to twelve months. Companies like Comcast, Highmark, and Independence Blue Cross run structured associate programs and on-the-job training tracks that bring in candidates without prior industry experience. Lateral moves from roles in retail banking, insurance claims support, or healthcare front-desk work are recognized entry points in Pennsylvania. Earning a basic customer service certification before applying gives your application a measurable edge.
Where can I find and apply to customer relations representative jobs in Pennsylvania?
You can find and apply to customer relations representative jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings updated regularly. Find the roles that fit your experience and location, then apply directly to the employer through each listing.
See All 17 Customer Relations Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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