Customer Relations Representative Jobs in New York
Customer Relations Representative jobs in New York concentrate in financial services, healthcare, telecommunications, and retail, reflecting the state's dense corporate infrastructure and large consumer base. Most hiring activity runs through New York City, Buffalo, and Albany, where organizations like JPMorgan Chase, Verizon, and Cigna maintain significant operations and ongoing customer-facing staffing needs. The most in-demand specializations include client retention, B2B account management, and healthcare customer support. See the openings below and apply to the ones that match your experience.
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Showing 5 of 14+ Customer Relations Representative jobs
V2 Logistics, one of the fastest growing logistics companies in the nation, is excited to offer YOU the opportunity to join our team as a Reviews & Reputation Specialist
V2 Logistics is looking for individuals to join a fun and energetic team that is passionate about growing our business and offering our clients the highest level of service. Apply to become a Reviews & Reputation Specialisttoday!
What We’re Searching for:
· Experience managing customer reviews, escalations, or reputation in a high-volume customer service environment
· Strong written communication skills with the ability to create thoughtful, personalized responses
· Ability to handle difficult customer conversations and turn negative experiences into positive outcomes
· Experience analyzing customer feedback to identify trends and improve processes
· Knowledge with review platforms, reputation management, and review policies
· Self-motivated with the ability to manage workflows independently and prioritize tasks
What we offer:
· An exciting, fast paced work environment
· Comprehensive paid training
· Departmental growth
· Leaders that will help you succeed
· Employee recognition
· 10+ years of consecutive industry growth
Benefits:
· 401(k)
· Employer match 401(k)
· Health and dental insurance
· Paid training
· Extensive time off policy
· Holiday pay
· Company lunches
· Team building events
As an Reviews & Reputation Specialist , you can expect:
· Monday – Friday work week
· Standard 8-hour shifts
· Excellent work/life balance
What you will do:
· Manage our presence on Google, Trustpilot, BBB, and industry review platforms – you are the company’s public voice on every review
· Run the post-delivery feedback program: how we ask customers about their experience, when, through which channels, and how well it works
· Lead service recovery: reach out to unhappy customers, resolve their issues with real make-good authority, and turn detractors into advocates
· Manage the review defense pipeline: identify policy-violating and fraudulent reviews, build evidence and pursue removals
· Analyze review data to identify root causes and report monthly to leadership – your findings directly shape operational priorities
___________________________________________________________________
V2 Logistics Corp. is an Equal Opportunity Employer
· All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
· Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Pay: $28.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Parental leave
Work Location: In person
V2 Logistics, one of the fastest growing logistics companies in the nation, is excited to offer YOU the opportunity to join our team as a Reviews & Reputation Specialist
V2 Logistics is looking for individuals to join a fun and energetic team that is passionate about growing our business and offering our clients the highest level of service. Apply to become a Reviews & Reputation Specialisttoday!
What We’re Searching for:
· Experience managing customer reviews, escalations, or reputation in a high-volume customer service environment
· Strong written communication skills with the ability to create thoughtful, personalized responses
· Ability to handle difficult customer conversations and turn negative experiences into positive outcomes
· Experience analyzing customer feedback to identify trends and improve processes
· Knowledge with review platforms, reputation management, and review policies
· Self-motivated with the ability to manage workflows independently and prioritize tasks
What we offer:
· An exciting, fast paced work environment
· Comprehensive paid training
· Departmental growth
· Leaders that will help you succeed
· Employee recognition
· 10+ years of consecutive industry growth
Benefits:
· 401(k)
· Employer match 401(k)
· Health and dental insurance
· Paid training
· Extensive time off policy
· Holiday pay
· Company lunches
· Team building events
As an Reviews & Reputation Specialist , you can expect:
· Monday – Friday work week
· Standard 8-hour shifts
· Excellent work/life balance
What you will do:
· Manage our presence on Google, Trustpilot, BBB, and industry review platforms – you are the company’s public voice on every review
· Run the post-delivery feedback program: how we ask customers about their experience, when, through which channels, and how well it works
· Lead service recovery: reach out to unhappy customers, resolve their issues with real make-good authority, and turn detractors into advocates
· Manage the review defense pipeline: identify policy-violating and fraudulent reviews, build evidence and pursue removals
· Analyze review data to identify root causes and report monthly to leadership – your findings directly shape operational priorities
___________________________________________________________________
V2 Logistics Corp. is an Equal Opportunity Employer
· All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
· Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Pay: $28.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Parental leave
Work Location: In person
See All 14 Customer Relations Representative Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in New York
Where New York roles are concentrated, by current openings.
Customer Relations Representative Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Energy
What New York Employers Look For
The qualifications that appear most often in customer relations representative jobs across New York.
- Associate or bachelor's degree in business, communications, or a related field
- One or more years of experience in customer service or client-facing roles
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Strong written and verbal communication skills with demonstrated conflict resolution ability
- Ability to meet performance metrics including satisfaction scores and response time targets
- Familiarity with New York consumer protection regulations and complaint-handling procedures
Customer Relations Representative Jobs in New York: Frequently Asked Questions
How do you become a customer relations representative in New York?
Most customer relations representative roles in New York require at minimum a high school diploma, though many employers prefer an associate or bachelor's degree in business or communications. No state-issued license is required for the general role, but positions in regulated industries such as insurance or financial services may require New York State Department of Financial Services registration or a relevant FINRA license. Building experience through call center, retail, or administrative roles is the most common entry path.
Which companies hire customer relations representatives in New York?
Employers hiring customer relations representatives in New York right now include State Farm, Suburban Propane, and JMS, based on current listings on Migrate Mate as of August 2026. New York's concentration of financial institutions, major hospital networks, and large telecommunications providers makes it one of the most active states for this role year-round.
Which New York cities have the most customer relations representative jobs?
Bethpage, Rome, and Depew have the most customer relations representative openings in New York. New York City drives the majority of demand through its dense concentration of financial services firms, healthcare systems, and corporate headquarters, while Buffalo and Albany contribute steady volume from insurance carriers, state government agencies, and regional banks that rely heavily on customer-facing staff.
Are there remote customer relations representative jobs in New York?
Yes, and they are fairly common, since much of the work involves phone, email, and CRM systems that transfer well to remote settings. About 0% of customer relations representative openings tied to New York are remote or hybrid as of August 2026, reflecting strong adoption across financial services and healthcare employers. Client retention and inbound support roles tend to have the highest share of remote and hybrid schedules.
How can I get hired as a customer relations representative in New York with little or no experience?
The most realistic entry path is applying to high-volume consumer-facing roles at New York's large insurance carriers, hospital systems, or retail banks, which routinely hire candidates with no prior title-specific experience. Organizations like the major New York City Health and Hospitals system and large regional banks run structured onboarding programs for new customer support staff. Moving laterally from administrative assistant, front desk, or retail associate positions is common, and earning a customer service certificate through CUNY or SUNY community colleges strengthens an application.
Where can I find and apply to customer relations representative jobs in New York?
You can find and apply to customer relations representative jobs in New York on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your experience level, preferred location, and industry, then apply directly to the ones that fit.
See All 14 Customer Relations Representative Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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