Customer Relations Representative Jobs in New York
Customer Relations Representative jobs in New York are in strong demand, concentrated in financial services, healthcare administration, insurance, and retail, with openings at every level from entry-level associate to senior client relationship manager. The heaviest hiring activity is in New York City, Buffalo, and Albany, where established employers such as JPMorgan Chase, Citigroup, and Verizon maintain large customer-facing operations. High-volume specialties in the New York market include financial services client support, healthcare patient relations, and telecommunications account management. Find a role that fits below and apply directly.
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Showing 5 of 48+ Customer Relations Representative jobs
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Steven Jarvis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Steven Jarvis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
See All 48 Customer Relations Representative Jobs in New York
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Find JobsCustomer Relations Representative Jobs by City in New York
Where New York roles are concentrated, by current openings.
Customer Relations Representative Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- State Farm44
- Molina Healthcare2
- Applied Medical1
- Upstate Niagara Cooperative1
Top Industries Hiring
- Insurance44
- Banking & Financial Services6
- Healthcare & Medical Services2
- Medical Devices1
What New York Employers Look For
The qualifications that appear most often in customer relations representative jobs across New York.
- Bachelor's degree in business, communications, or a related field preferred by New York employers
- Two or more years of customer service or client-facing experience in a professional setting
- Proficiency with CRM platforms such as Salesforce or HubSpot used widely across New York organizations
- Strong written and verbal communication skills for a diverse New York customer base
- Demonstrated ability to resolve complex customer issues and escalate appropriately within company guidelines
- Familiarity with New York consumer protection regulations and relevant industry compliance standards
Customer Relations Representative Jobs in New York: Frequently Asked Questions
How do you become a customer relations representative in New York?
Most customer relations representative roles in New York do not require a state-issued license, but employers in regulated industries such as insurance and financial services expect relevant credentials. A bachelor's degree in business, communications, or marketing is the standard education path. Candidates entering insurance-related roles should pursue a New York State insurance license through the Department of Financial Services. Building experience in client-facing roles within New York's financial, healthcare, or telecom sectors significantly strengthens candidacy.
How much do customer relations representatives make in New York?
Customer relations representatives in New York earn a median of about $48,000 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $36,270 for the lowest 10% to over $76,280 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer relations representatives in New York?
Employers hiring customer relations representatives in New York right now include State Farm, Molina Healthcare, and Applied Medical, based on current listings on Migrate Mate as of June 2026. New York's concentration of financial institutions, large hospital systems, and major telecommunications providers makes it one of the most active states for this role year-round.
Which New York cities have the most customer relations representative jobs?
The cities with the most customer relations representative openings in New York are New York, Glen, and Rome. New York City dominates due to its dense concentration of financial services firms, insurance companies, and healthcare networks, while Buffalo and Albany generate consistent demand through regional bank headquarters, state government agencies, and growing healthcare systems in those metro areas.
Are there remote customer relations representative jobs in New York?
Yes, and more than most fields, because customer relations representative work is largely desk-based and communication-driven. About 4% of customer relations representative openings tied to New York are remote or hybrid as of June 2026, reflecting how readily the role adapts to distributed work. Client support, account management, and inbound service functions are the sub-areas most consistently offered as remote or hybrid arrangements by New York employers.
How can I get hired as a customer relations representative in New York with little or no experience?
The most realistic entry path is applying to associate customer service or client support roles at large New York employers in financial services, healthcare, or retail, where volume hiring creates openings for candidates without direct experience. Major institutions such as JPMorgan Chase and Northwell Health run associate and rotational programs that bring in entry-level candidates. Lateral moves from roles like retail sales associate, call center agent, or administrative assistant are common. Completing a New York State insurance license through the Department of Financial Services adds a meaningful credential for roles in that sector.
Where can I find and apply to customer relations representative jobs in New York?
You can find and apply to customer relations representative jobs in New York on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that fit your background and location, and apply directly to the employers posting them.
See All 48 Customer Relations Representative Jobs in New York
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