Customer Relations Representative Jobs
Customer Relations Representative jobs are open across retail, financial services, healthcare, and telecommunications, from entry-level to senior and team lead roles, with specializations in account management, complaint resolution, and client retention. Find a role that fits from the openings below and apply directly.
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Showing 5 of 1,058+ Customer Relations Representative jobs
SHORT DESCRIPTION
A service admin’s duties include providing dedicated support for the service operations organization through assistance with fulfilling customer orders for field service, contracts, special projects, and data driven services. Timely processing of received orders, preparation of quotations and maintenance of accurate data in SAP.
YOUR DAY-TO-DAY
- SLA Tracking and Processing - includes documentation and implementation of KPIs.
- Timely processing of received orders, invoicing of fulfilled orders, preparation of quotations and maintenance of accurate data in SAP.
- Troubleshoot and resolve customer complaints and issues efficiently ensuring a high-level of customer satisfaction.
- Follow up on POs (parts ordered for service or repairs).
- Follow up on unpaid invoices. Missing FSRs/not signed FSRs.
- Managing/ Correcting any issues related to reported hours in FSM/ SAP.
- Consuming parts for repairs.
- Communicate with customers to ensure their issues are resolved and that they are satisfied.
- Analysis of monthly and annual figures including trends and customer base structure.
- Master data management and safety stock levels maintenance based on trends of parts movements.
- Creating metrics for reporting regarding trends and customer structure.
- Maintain records and contact Logistics for any discrepancy regarding shipments.
- Customer account creation.
- PN creation.
YOUR SKILLS AND EXPERIENCE
- High school diploma; Bachelor’s degree in business, communications or a related field.
- 2+ years’ experience with direct customer contact.
- Experience in customer service or after-sales support.
- Experience in a manufacturing environment.
- Familiarity with SAP or equivalent ERP systems.
- Proficiency in Microsoft Office applications.
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
YOUR LOCATION
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Wixom or Auburn Hills, Michigan offices.
WHY IT IS GREAT TO WORK WITH US
Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.
Company: Atlas Copco Group
Functional area: Service
Location: US – United States
City: Wixom, Mi
On-site/remote: Hybrid
Brand: Atlas Copco
Company Name: Atlas Copco IAS LLC
Date of Posting: June 17, 2026
SHORT DESCRIPTION
A service admin’s duties include providing dedicated support for the service operations organization through assistance with fulfilling customer orders for field service, contracts, special projects, and data driven services. Timely processing of received orders, preparation of quotations and maintenance of accurate data in SAP.
YOUR DAY-TO-DAY
- SLA Tracking and Processing - includes documentation and implementation of KPIs.
- Timely processing of received orders, invoicing of fulfilled orders, preparation of quotations and maintenance of accurate data in SAP.
- Troubleshoot and resolve customer complaints and issues efficiently ensuring a high-level of customer satisfaction.
- Follow up on POs (parts ordered for service or repairs).
- Follow up on unpaid invoices. Missing FSRs/not signed FSRs.
- Managing/ Correcting any issues related to reported hours in FSM/ SAP.
- Consuming parts for repairs.
- Communicate with customers to ensure their issues are resolved and that they are satisfied.
- Analysis of monthly and annual figures including trends and customer base structure.
- Master data management and safety stock levels maintenance based on trends of parts movements.
- Creating metrics for reporting regarding trends and customer structure.
- Maintain records and contact Logistics for any discrepancy regarding shipments.
- Customer account creation.
- PN creation.
YOUR SKILLS AND EXPERIENCE
- High school diploma; Bachelor’s degree in business, communications or a related field.
- 2+ years’ experience with direct customer contact.
- Experience in customer service or after-sales support.
- Experience in a manufacturing environment.
- Familiarity with SAP or equivalent ERP systems.
- Proficiency in Microsoft Office applications.
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
YOUR LOCATION
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Wixom or Auburn Hills, Michigan offices.
WHY IT IS GREAT TO WORK WITH US
Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.
Company: Atlas Copco Group
Functional area: Service
Location: US – United States
City: Wixom, Mi
On-site/remote: Hybrid
Brand: Atlas Copco
Company Name: Atlas Copco IAS LLC
Date of Posting: June 17, 2026
See All 1,058+ Customer Relations Representative Jobs
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Find JobsCustomer Relations Representative Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- State Farm1,020
- State Farm Agent6
- Molina Healthcare5
- El Rio Community Health Center4
- HonorHealth2
Top Industries Hiring
- Insurance1,023
- Banking & Financial Services82
- Healthcare & Medical Services18
- Food & Beverage3
- Automotive1
What Employers Look For
The qualifications that appear most often in customer relations representative jobs.
- 1-3 years of customer service or client-facing experience in a professional setting
- Proficiency with CRM platforms such as Salesforce, Zendesk, or Microsoft Dynamics
- Strong verbal and written communication skills across phone, email, and chat
- Ability to de-escalate complaints and resolve issues within defined service-level agreements
- High school diploma or equivalent required, associate or bachelor's degree often preferred
- Familiarity with company products, services, or industry-specific compliance requirements
Tips for Your Customer Relations Representative Job Search
Tailor your resume to resolution metrics
Customer relations roles reward measurable outcomes, so your resume should show specific results like reduced escalation rates, improved satisfaction scores, or faster case resolution times. Generic phrases like 'excellent communicator' won't set you apart the way numbers do.
Highlight your CRM software experience
Most job listings ask for hands-on experience with tools like Salesforce, Zendesk, or HubSpot. Name the exact platforms you've used in your resume and note the context, such as managing a ticket queue, logging client interactions, or running follow-up workflows.
Target industries where your background fits
Customer relations skills transfer across sectors, but hiring managers in healthcare, banking, and insurance often screen for domain familiarity. If you've handled sensitive accounts or regulated interactions before, search for openings in those same industries first.
Apply early to roles that fit
Migrate Mate lists customer relations representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a conflict-resolution story for interviews
Interviewers for customer relations roles almost always ask for a real example of handling a difficult client. Prepare two or three specific scenarios using the situation, action, and result structure so your answers are concrete, not hypothetical.
Follow up within two business days after interviews
A brief, specific follow-up note referencing something from your interview conversation signals genuine interest and reinforces your communication skills, which are exactly what hiring managers are evaluating for this role.
Customer Relations Representative Jobs: Frequently Asked Questions
Which companies are hiring the most customer relations representatives?
The companies hiring the most customer relations representatives right now include State Farm, State Farm Agent, and Molina Healthcare, with the largest share of openings in Texas, Florida, and Illinois, based on current listings on Migrate Mate as of June 2026. Financial services, healthcare systems, and large retailers consistently post the highest volume of these roles.
How many customer relations representative jobs are remote?
About 2% of customer relations representative openings are fully remote or hybrid as of June 2026, making it one of the more flexible roles in professional services. Sub-areas like digital account support, email-based client success, and insurance claims assistance tend to have the highest share of remote-eligible positions.
How do you become a customer relations representative?
Start by building direct experience handling customer-facing interactions, whether in retail, hospitality, call centers, or support roles. Learn at least one major CRM platform on your own or through your employer. Build a resume that emphasizes conflict resolution, follow-through, and measurable service outcomes. Apply to roles in an industry where you already have some product or process familiarity, since that context shortens your ramp time considerably.
Can you get hired as a customer relations representative with no experience?
Yes, many employers hire customer relations representatives with no formal experience if you can demonstrate strong communication skills and a service-oriented mindset. Retail, food service, and volunteer work all count as relevant background. Focus your application on how you handled difficult people, resolved problems under pressure, or maintained composure in fast-paced situations rather than on job titles you've held.
What does the customer relations representative interview process look like?
Most hiring processes for this role include a phone screen focused on availability and general communication style, followed by one or two structured interviews where you'll be asked behavioral questions about handling complaints, difficult clients, and competing priorities. Some employers add a short role-play scenario where you respond to a simulated customer issue. The full process typically runs from initial screen to offer within two to four weeks.
Where can I find and apply to customer relations representative jobs?
You can find and apply to customer relations representative jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and location, then apply directly to each listing. The openings update regularly, so checking back frequently gives you a better chance of catching newly posted roles before they fill.
See All 1,058+ Customer Relations Representative Jobs
Jump back to the full list of openings and apply to any customer relations representative role that fits.
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