Customer Success Manager Jobs
Customer Success Manager jobs are open across SaaS, enterprise software, healthtech, and fintech, from associate to director level, with specializations in onboarding, renewals, and enterprise account management. Find a role that fits from the openings below and apply directly.
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Showing 5 of 7,946+ Customer Success Manager jobs
Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential.
Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career.
Principal Customer Success Manager - Strategic (6Sense Insights, Inc.; San Francisco, CA): Develop, execute, and maintain strategic account plans and Quarterly Business Review (QBR) based on market data and research to drive business value and return on investment (ROI). Forecast, identify risk, and maintain a strong customer renewal rate and growth rate in partnership with the Account Executive team. Work closely with customer and internal teams to maintain visibility into product performance and customer feedback. Communicate and manage risk, and proactively help resolve issues promptly while minimizing customer churn. Work closely with global enterprise customers to understand their business goals and objectives and ensure 6Sense is being adopted into their teams’ daily workflow, generating positive ROI, and growing lifetime customer value for 6Sense. Become an expert on the 6Sense predictive engine, including implementation, how use cases of 6Sense connect to top business goals and requirements, and areas to expand use cases. Partner with a 6Sense technical CSM and Program Managers to manage customer onboarding, product rollout and training. Advocate for customers’ product feature priorities internally within 6Sense and align with the product team around driving product roadmaps. 30% domestic travel to customer sites is required on an as needed basis for customer meetings or events. Telecommuting permitted from within the U.S.
Minimum requirements: Bachelor’s degree or foreign equivalent in Global Marketing, Marketing, or related field, plus five (5) years of experience as a Customer Success Manager, Account Manager, Consultant, or related occupation.
Must have experience with the following:
- developing strategies on assigned accounts to fully leverage technology solutions
- high-touch Strategic or Enterprise Customer Success
- working with global enterprise and customers with multiple stakeholders
- managing success programs as the key advisor to global as well as regional customer organizations
- advising customers including CxOs on how to best use and adopt SaaS platform for faster Return on Investment (ROI)
- working closely with B2B demand gen, marketing operations, sales operations, and analytics teams
- negotiating renewals and identifying and driving upsell opportunities
- leading projects from conception to closure, and leveraging and influencing internal resources to get things done
- marketing tech stack: Marketing Automation, digital marketing technologies, data providers, B2B digital media
Salary: $159,328 – $229,571 per year
Our Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices. We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self-care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.
Equal Opportunity Employer: 6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.
We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com.
Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential.
Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career.
Principal Customer Success Manager - Strategic (6Sense Insights, Inc.; San Francisco, CA): Develop, execute, and maintain strategic account plans and Quarterly Business Review (QBR) based on market data and research to drive business value and return on investment (ROI). Forecast, identify risk, and maintain a strong customer renewal rate and growth rate in partnership with the Account Executive team. Work closely with customer and internal teams to maintain visibility into product performance and customer feedback. Communicate and manage risk, and proactively help resolve issues promptly while minimizing customer churn. Work closely with global enterprise customers to understand their business goals and objectives and ensure 6Sense is being adopted into their teams’ daily workflow, generating positive ROI, and growing lifetime customer value for 6Sense. Become an expert on the 6Sense predictive engine, including implementation, how use cases of 6Sense connect to top business goals and requirements, and areas to expand use cases. Partner with a 6Sense technical CSM and Program Managers to manage customer onboarding, product rollout and training. Advocate for customers’ product feature priorities internally within 6Sense and align with the product team around driving product roadmaps. 30% domestic travel to customer sites is required on an as needed basis for customer meetings or events. Telecommuting permitted from within the U.S.
Minimum requirements: Bachelor’s degree or foreign equivalent in Global Marketing, Marketing, or related field, plus five (5) years of experience as a Customer Success Manager, Account Manager, Consultant, or related occupation.
Must have experience with the following:
- developing strategies on assigned accounts to fully leverage technology solutions
- high-touch Strategic or Enterprise Customer Success
- working with global enterprise and customers with multiple stakeholders
- managing success programs as the key advisor to global as well as regional customer organizations
- advising customers including CxOs on how to best use and adopt SaaS platform for faster Return on Investment (ROI)
- working closely with B2B demand gen, marketing operations, sales operations, and analytics teams
- negotiating renewals and identifying and driving upsell opportunities
- leading projects from conception to closure, and leveraging and influencing internal resources to get things done
- marketing tech stack: Marketing Automation, digital marketing technologies, data providers, B2B digital media
Salary: $159,328 – $229,571 per year
Our Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices. We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self-care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.
Equal Opportunity Employer: 6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.
We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com.
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Find Customer Success Manager JobsCustomer Success Manager Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Takeda Pharmaceuticals181
- TikTok136
- Rippling120
- Amazon114
- JPMorganChase71
Top Industries Hiring
- Technology & Software2,827
- Consulting & Professional Services647
- Medical Devices459
- Banking & Financial Services410
- Biotechnology & Pharmaceuticals344
What Employers Look For
The qualifications that appear most often in customer success manager jobs.
- 2-5 years of experience in customer success, account management, or a related client-facing role
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight
- Demonstrated ability to manage a portfolio of accounts and drive renewals
- Strong communication and presentation skills for executive-level stakeholders
- Experience with onboarding processes and customer lifecycle management
- Bachelor's degree in business, communications, or a related field preferred
Tips for Your Customer Success Manager Job Search
Quantify retention and expansion outcomes
Hiring managers for customer success manager roles want to see churn reduced and net revenue retention improved. Replace vague claims with numbers: renewal rates you owned, accounts you expanded, or escalations you resolved before they became churn risks.
Tailor your resume to the CS motion
Enterprise and SMB customer success roles require completely different resumes. Enterprise hiring teams want proof of executive relationship management. SMB teams want high-volume onboarding efficiency. Match your resume's emphasis to the segment the company serves before applying.
Target companies at the right growth stage
Early-stage startups want generalists who can build the CS function from scratch. Series B and beyond usually want specialists in renewals or technical onboarding. Reading a company's recent funding news helps you pitch the exact version of yourself they need.
Apply early to roles that fit
Migrate Mate lists customer success manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a structured account review walkthrough
Many CS interviews include a live role-play or take-home where you run a quarterly business review. Practice walking through customer health data, identifying risk signals, and recommending a concrete action plan in under ten minutes without over-relying on slides.
Negotiate on variable compensation separately
Customer success manager offers often include a bonus tied to retention or expansion targets. Before accepting, ask how attainment is calculated, what the average payout has been, and whether the quota is set before or after your book is assigned.
Customer Success Manager Jobs: Frequently Asked Questions
Which companies are hiring the most customer success managers?
The companies hiring the most customer success managers right now include Takeda Pharmaceuticals, TikTok, and Rippling, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of June 2026. SaaS and enterprise software companies consistently post the highest volume of customer success manager roles year-round.
How many customer success manager jobs are remote?
About 40% of customer success manager openings are fully remote or hybrid as of June 2026, making it one of the more remote-accessible roles in business operations. Onboarding specialist and digital customer success sub-roles tend to have the highest share of fully remote positions, while enterprise and strategic account roles more often require occasional on-site visits.
How do you become a customer success manager?
Start in a support, sales, or account coordinator role where you manage client relationships and learn how customers use a product. Build familiarity with CRM tools and customer health metrics, then move into a junior or associate customer success role. From there, take ownership of a named account book, demonstrate measurable retention results, and apply for customer success manager positions with that record behind you.
Can you get a customer success manager job with no experience?
Yes, especially if you reframe adjacent experience. Time spent in technical support, inside sales, or project coordination transfers directly to customer success work. Hiring teams for associate or entry-level customer success manager roles look for people who can follow a structured onboarding playbook, de-escalate unhappy clients, and learn a product quickly, not candidates who already know the industry.
What does the customer success manager interview process look like?
Most companies run a recruiter screen, a hiring manager conversation, and then a skills assessment that often involves a mock quarterly business review or a written account plan. Final rounds typically include a panel with sales, product, or support leaders who want to see how you collaborate across teams. Some companies ask for a thirty-sixty-ninety day plan as a take-home before the final interview.
Where can I find and apply to customer success manager jobs?
You can find and apply to customer success manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and industry background, then apply directly to each one that fits.
See All 7,946+ Customer Success Manager Jobs
Jump back to the full list of openings and apply to any customer success manager role that fits.
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