Customer Success Manager Jobs in Tampa, FL
Customer Success Manager jobs in Tampa are concentrated in the Westshore Business District, Downtown Tampa, and the Rocky Point corridor, with strong demand from SaaS, financial services, and healthcare technology employers. Companies actively hiring right now include Spectrum, JPMorganChase, and TRC. See the openings below and apply to the ones that match your experience.
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You are excited to utilize your background in Payments and as a trusted sales professional to make an impact. You have found the right team.
As a Strategic Supplier Specialist within the Supplier Experience Team, you will engage with suppliers to enhance their experience and promote the adoption of our commercial card solutions. You will conduct outbound sales calls, develop strong relationships, and collaborate with internal teams to ensure seamless onboarding. Your role will focus on understanding supplier needs, tracking sales activities, and staying informed about industry trends to effectively position our solutions.
Job responsibilities
- Conduct outbound sales calls to our Client's Suppliers to introduce and promote our commercial card solutions.
- Develop and maintain strong relationships with suppliers to ensure a positive experience and ongoing engagement.
- Identify and understand supplier needs and tailor solutions to meet those needs.
- Collaborate with internal teams to ensure seamless onboarding and integration of suppliers into the commercial card program.
- Track and report on sales activities and outcomes, providing insights and recommendations for improvement.
- Stay informed about industry trends and competitor offerings to effectively position our solutions.
- Achieve and exceed sales targets and performance metrics.
Required qualifications, capabilities, and skills
- Proven experience in a phone-based sales role
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Self-motivated and results-driven, with a track record of meeting or exceeding sales targets.
- Experience in the financial services or commercial card industry.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in using CRM software and other sales tools.
Preferred qualifications, capabilities and skills
- Experience within Payments, financial services or commercial card industry
- Working knowledge of Microsoft products such as excel and outlook
- Working knowledge of Salesforce
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
You are excited to utilize your background in Payments and as a trusted sales professional to make an impact. You have found the right team.
As a Strategic Supplier Specialist within the Supplier Experience Team, you will engage with suppliers to enhance their experience and promote the adoption of our commercial card solutions. You will conduct outbound sales calls, develop strong relationships, and collaborate with internal teams to ensure seamless onboarding. Your role will focus on understanding supplier needs, tracking sales activities, and staying informed about industry trends to effectively position our solutions.
Job responsibilities
- Conduct outbound sales calls to our Client's Suppliers to introduce and promote our commercial card solutions.
- Develop and maintain strong relationships with suppliers to ensure a positive experience and ongoing engagement.
- Identify and understand supplier needs and tailor solutions to meet those needs.
- Collaborate with internal teams to ensure seamless onboarding and integration of suppliers into the commercial card program.
- Track and report on sales activities and outcomes, providing insights and recommendations for improvement.
- Stay informed about industry trends and competitor offerings to effectively position our solutions.
- Achieve and exceed sales targets and performance metrics.
Required qualifications, capabilities, and skills
- Proven experience in a phone-based sales role
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Self-motivated and results-driven, with a track record of meeting or exceeding sales targets.
- Experience in the financial services or commercial card industry.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in using CRM software and other sales tools.
Preferred qualifications, capabilities and skills
- Experience within Payments, financial services or commercial card industry
- Working knowledge of Microsoft products such as excel and outlook
- Working knowledge of Salesforce
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
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Who's Hiring
Top Industries Hiring
- Technology & Software
Customer Success Manager Jobs in Tampa: Frequently Asked Questions
How do I get a customer success manager job in Tampa?
Focus your search on Tampa's Westshore Business District and Downtown core, where SaaS platforms, fintech firms, and health tech companies concentrate most of their customer success hiring. Candidates who know Salesforce or Gainsight and can show measurable retention or expansion results move faster through Tampa interviews. Networking through Tampa Bay Tech and local SaaS meetups gives you a direct line to hiring managers before roles are widely posted.
Which companies hire customer success managers in Tampa?
Employers hiring customer success managers in Tampa right now include Spectrum, JPMorganChase, and TRC, based on current listings on Migrate Mate as of September 2026. Tampa's market is driven by a mix of nationally headquartered SaaS companies with large local offices and homegrown fintech and health tech firms scaling their post-sale teams.
Are there remote customer success manager jobs in Tampa?
Yes, customer success management is one of the more remote-friendly professional roles since most client engagement happens over video calls and digital platforms rather than on-site. About 87% of customer success manager openings tied to Tampa are remote or hybrid as of September 2026, with fully remote roles most common at SaaS and cloud software companies. Hybrid schedules are typical at Tampa's financial services and healthcare technology employers who prefer periodic in-office collaboration.
How can I get a customer success manager job in Tampa with little or no experience?
The most realistic entry path in Tampa is moving through a customer support or account coordinator role at one of the city's growing SaaS or fintech companies, then transitioning internally once you have product knowledge and client relationships. Tampa employers like mid-market software firms and health tech startups in the Westshore and Downtown areas often promote from support into CSM roles. Building familiarity with CRM tools and earning a customer success certification strengthens any application significantly.
Which industries hire the most customer success managers in Tampa?
The sectors hiring the most customer success managers in Tampa are Technology & Software, based on current listings on Migrate Mate as of September 2026. Tampa's role as a regional hub for financial technology, healthcare IT, and enterprise software has created sustained demand for customer success professionals who can manage complex B2B client relationships at scale.
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