Customer Success Analyst Jobs in Florida
Customer Success Analyst jobs in Florida are in strong and steady demand, with the heaviest concentration in SaaS, financial technology, healthcare technology, and enterprise software companies that have established major operations in the state. Miami, Tampa, and Orlando lead hiring volume, and well-known employers including Chewy, Citigroup, and AdventHealth regularly post openings at every level from entry-level associate through senior analyst. The most sought-after specialties are data-driven customer health monitoring, CRM platform management, and post-sales onboarding for B2B clients. Find a role that fits below and apply directly.
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Showing 5 of 63+ Customer Success Analyst jobs
- Account Management
- Miami
Description
Fetcherr is seeking an exceptional, high-impact Customer Success Director to take full ownership of our key strategic airline partnerships in the US. This is not a passive relationship-management role; we are looking for a true business leader who can navigate complex enterprise clients, drive high-level strategic alignment, and flawlessly execute multi-faceted AI deployments.
You will be the executive champion for your accounts- capable of commanding the boardroom, diving deep into operational details, and confidently managing high-stakes discussions around timelines, crisis resolution, and commercial scope.
Key Responsibilities:
- Strategic & Commercial Leadership: Serve as the executive strategist for assigned accounts, aligning Fetcherr’s AI capabilities with the client's c-suite business goals, driving account growth, POC conversions, & renewals.
- Proactive Crisis & Project Management: Act as the primary escalation point. Confident in driving tough conversations regarding timelines, project scope, and operational roadblocks with both internal product teams and client executives.
- Hands-on Execution & Detail Orientation: Roll up your sleeves to deeply understand client workflows, data integration, and project granularity. Ensure project deliverables meet strict standards without losing sight of the macro strategy.
- Cross-Functional Command: Drive alignment across internal teams (Product, Data Science, Tech, Support) to push deliverables through, resolve bottlenecks rapidly, and hold all stakeholders accountable.
Requirements
- Experience: 7+ years Proven track record leading enterprise clients in AI, or Aviation Tech.
- Leadership & Resilience: Demonstrated ability to lead complex client relationships, manage crises calmly, hold firm boundaries on timelines/scope, and negotiate high-value outcomes.
- Strategic & Analytical Rigor: Exceptional ability to jump between high-level executive strategy and granular operational/data details.
- Executive Presence: Outstanding communication and negotiation skills; comfortable presenting to and challenging C-level stakeholders.
- Aviation Expertise: Solid understanding of airline commercial functions (Pricing, Revenue Management, Network Planning, PSS/RMS systems) is a major advantage.
What Fetcherr Offers:
- Competitive salary and performance-based incentives.
- A comprehensive benefits package, including professional development opportunities.
- The chance to work with cutting-edge AI technology, revolutionizing the airline industry.
- Flexible work options, including remote opportunities.
- A collaborative and inclusive workplace culture.
- Account Management
- Miami
Description
Fetcherr is seeking an exceptional, high-impact Customer Success Director to take full ownership of our key strategic airline partnerships in the US. This is not a passive relationship-management role; we are looking for a true business leader who can navigate complex enterprise clients, drive high-level strategic alignment, and flawlessly execute multi-faceted AI deployments.
You will be the executive champion for your accounts- capable of commanding the boardroom, diving deep into operational details, and confidently managing high-stakes discussions around timelines, crisis resolution, and commercial scope.
Key Responsibilities:
- Strategic & Commercial Leadership: Serve as the executive strategist for assigned accounts, aligning Fetcherr’s AI capabilities with the client's c-suite business goals, driving account growth, POC conversions, & renewals.
- Proactive Crisis & Project Management: Act as the primary escalation point. Confident in driving tough conversations regarding timelines, project scope, and operational roadblocks with both internal product teams and client executives.
- Hands-on Execution & Detail Orientation: Roll up your sleeves to deeply understand client workflows, data integration, and project granularity. Ensure project deliverables meet strict standards without losing sight of the macro strategy.
- Cross-Functional Command: Drive alignment across internal teams (Product, Data Science, Tech, Support) to push deliverables through, resolve bottlenecks rapidly, and hold all stakeholders accountable.
Requirements
- Experience: 7+ years Proven track record leading enterprise clients in AI, or Aviation Tech.
- Leadership & Resilience: Demonstrated ability to lead complex client relationships, manage crises calmly, hold firm boundaries on timelines/scope, and negotiate high-value outcomes.
- Strategic & Analytical Rigor: Exceptional ability to jump between high-level executive strategy and granular operational/data details.
- Executive Presence: Outstanding communication and negotiation skills; comfortable presenting to and challenging C-level stakeholders.
- Aviation Expertise: Solid understanding of airline commercial functions (Pricing, Revenue Management, Network Planning, PSS/RMS systems) is a major advantage.
What Fetcherr Offers:
- Competitive salary and performance-based incentives.
- A comprehensive benefits package, including professional development opportunities.
- The chance to work with cutting-edge AI technology, revolutionizing the airline industry.
- Flexible work options, including remote opportunities.
- A collaborative and inclusive workplace culture.
See All 63 Customer Success Analyst Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Customer Success Analyst JobsCustomer Success Analyst Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Customer Success Analyst Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Technology & Software
What Florida Employers Look For
The qualifications that appear most often in customer success analyst jobs across Florida.
- Bachelor's degree in business, communications, or a related field required
- One to three years of experience in customer success, account management, or support
- Proficiency with CRM platforms such as Salesforce or HubSpot strongly preferred
- Demonstrated ability to analyze customer usage data and identify churn risks
- Strong written and verbal communication skills for client-facing responsibilities
- Experience working cross-functionally with sales, product, and support teams
Customer Success Analyst Jobs in Florida: Frequently Asked Questions
How do you become a customer success analyst in Florida?
A bachelor's degree in business, marketing, communications, or a related field is the standard starting point for customer success analyst roles in Florida. No state-issued license is required for this role. Florida employers, particularly in the SaaS and fintech sectors concentrated in Tampa and Miami, typically look for candidates with CRM experience and a background in client-facing work, whether in account management, support, or sales operations.
Which companies hire customer success analysts in Florida?
Employers hiring customer success analysts in Florida right now include Worth AI, Compass, and Rippling, based on current listings on Migrate Mate as of November 2026. Florida's strong mix of SaaS companies, financial services firms, and healthcare technology providers means openings appear across a wide range of industries and company sizes throughout the state.
Which Florida cities have the most customer success analyst jobs?
Miami, Orlando, and Tampa have the most customer success analyst openings in Florida. Miami's concentration of fintech and enterprise software companies drives demand in the south, while Tampa's growing technology corridor and Orlando's expanding healthcare and hospitality tech sectors account for strong hiring volumes in central Florida.
Are there remote customer success analyst jobs in Florida?
Yes, and more than most fields. Customer success analyst work is largely conducted through digital tools, video calls, and CRM platforms, making it well-suited to remote arrangements. About 77% of customer success analyst openings tied to Florida are remote or hybrid as of November 2026. Post-sales onboarding and account monitoring roles tend to be the most consistently remote within the function.
How can I get hired as a customer success analyst in Florida with little or no experience?
The most realistic entry path is moving from a customer-facing support or sales development role into a customer success associate position. Large Florida-based technology and healthcare software employers frequently post associate-level openings designed for candidates without dedicated success experience. A Salesforce Administrator certification or HubSpot certification gives candidates a concrete edge in Florida's competitive SaaS market, and lateral moves from roles like technical support specialist or sales operations coordinator are common stepping stones.
Where can I find and apply to customer success analyst jobs in Florida?
You can find and apply to customer success analyst jobs in Florida on Migrate Mate, which lists current openings across the state. Find roles that fit your background and apply directly to the employers posting them.
See All 63 Customer Success Analyst Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Customer Success Analyst Jobs