Customer Support Representative Jobs in Florida
Customer Support Representative jobs in Florida are concentrated in Miami, Tampa, and Orlando, where major employers like Amazon, Chewy, and Citigroup maintain large service operations across retail, financial services, and tech support. Demand is strongest for specialists in technical troubleshooting, billing resolution, and omnichannel support, with openings at every level from entry-level associates to senior team leads. Florida's large consumer base and headquarters density keep this one of the most active markets in the Southeast. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 12+ Customer Support Representative jobs
Full-Time | On-Site | Monday–Friday, 8:00 AM–5:00 PM | $18–$20/hour
Love helping people? Help the businesses that honor those who serve.
Most customer service jobs ask you to answer the phone. This one asks you to answer the call.
Eagle Crest is a wholesale company that designs and supplies officially licensed military, insignia, and patriotic products to retailers across the country and around the world.
Our Military Sales division supports PX and military exchange stores on bases worldwide. Our Wholesale division serves Army Navy stores, military museums, specialty retailers, and national retail accounts.
When you help a store buyer get the right products on their shelves, you're helping put a piece of pride into the hands of a service member, veteran, military family, or proud American.
We're looking for an experienced Customer Service & Sales Support Representative who takes pride in getting things right, communicates confidently with customers, stays organized when things get busy, and brings a positive attitude and sense of humor to the office.
This is a full-time, on-site position for someone who enjoys customer interaction, order processing, problem-solving, and supporting a sales team.
What You'll Be Doing
Taking Care of Our Customers
- Serve as a friendly, dependable point of contact for store buyers, managers, and account partners by phone and email
- Process customer orders, reorders, returns, and account requests quickly and accurately
- Make outbound calls to customers to confirm order satisfaction, follow up on their needs, and share product and stock updates
- Learn our product lines so you can confidently answer questions and recommend products appropriate for each account
- Solve customer issues and follow through to make sure they are resolved
- Look for opportunities to go the extra mile for customers and strengthen account relationships
- Maintain accurate, detailed records of customer communications, orders, and account activity
Supporting Our Sales Team
- Prepare quotes and process orders for outside sales representatives
- Help keep orders and customer requests moving from initial contact through completion
- Send product samples, swatches, and sales materials to current and prospective accounts
- Follow up with customers and sales representatives when additional information is needed
- Identify appropriate upsell and cross-sell opportunities based on customer needs
- Help ensure stores stay stocked and our sales team has the support they need to serve their accounts
You'll Thrive Here If You...
- Have 2+ years of customer service, office administration, order processing, call center, or similar professional experience preferred
- Are comfortable communicating professionally with business customers by both phone and email
- Can handle multiple priorities without losing track of the details
- Enjoy a busy workday and don't need every day to look exactly the same
- Are comfortable learning business software and working across multiple computer systems throughout the day
- Have working knowledge of Microsoft Word and Excel
- Type quickly and accurately and are comfortable with data entry
- Notice details and take pride in accurate work
- Follow through instead of assuming someone else will take care of it
- Stay calm, kind, and professional when things get hectic
- Can work independently while also being a dependable member of a team
- Are organized, reliable, and able to laugh at the occasional chaos
Wholesale, B2B customer service, sales support, order processing, or account-management experience is a plus, but not required.
Associate degree or equivalent professional experience preferred, but not required.
What We Offer
- Pay: $18–$20 per hour, based on experience
- Schedule: Monday–Friday, 8:00 AM–5:00 PM
- Full-time, on-site position
- Nights and weekends off
- Medical insurance
- Paid holidays
- Aflac supplemental insurance
- 401(k) with company match up to 3%
- Opportunities to learn, take on additional responsibility, and grow with a company that promotes from within
About Eagle Crest
Eagle Crest was founded in 1981 by a former Navy pilot and Vietnam veteran who wanted to serve those who serve.
More than 40 years later, that's still our mission.
Through our Military Sales and Wholesale divisions, we supply high-quality, officially licensed military and insignia products to PX and military exchange stores worldwide and to retailers throughout the United States.
We're a close-knit team that cares about great work, great people, our customers, and honoring the military community.
If you're looking for a customer service position where accuracy matters, initiative is appreciated, and your work directly supports our customers and sales team, we'd love to meet you.
Apply today and help us put pride on the shelves, one order at a time.
Pay: $18.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Are you able to work on-site Monday through Friday from 8:00AM to 5:00PM?
- Are you comfortable regularly communicating with customers by both phone and email?
- Are you comfortable making outbound calls to existing customers for follow-up, order satisfaction, and product updates?
- How many years of experience do you have working in an office environment where you regularly use a computer for data entry, email, and business software?
- Are you comfortable learning and working in multiple business software systems throughout the day?
- This position pays $18–$20 per hour, based on experience. Does this compensation range meet your expectations?
- A customer calls because an order they expected has not arrived, and they are frustrated. Briefly describe what you would do before, during, and after the call.
Experience:
- customer service, sales support, order entry, office admin: 2 years (Preferred)
Work Location: In person
Full-Time | On-Site | Monday–Friday, 8:00 AM–5:00 PM | $18–$20/hour
Love helping people? Help the businesses that honor those who serve.
Most customer service jobs ask you to answer the phone. This one asks you to answer the call.
Eagle Crest is a wholesale company that designs and supplies officially licensed military, insignia, and patriotic products to retailers across the country and around the world.
Our Military Sales division supports PX and military exchange stores on bases worldwide. Our Wholesale division serves Army Navy stores, military museums, specialty retailers, and national retail accounts.
When you help a store buyer get the right products on their shelves, you're helping put a piece of pride into the hands of a service member, veteran, military family, or proud American.
We're looking for an experienced Customer Service & Sales Support Representative who takes pride in getting things right, communicates confidently with customers, stays organized when things get busy, and brings a positive attitude and sense of humor to the office.
This is a full-time, on-site position for someone who enjoys customer interaction, order processing, problem-solving, and supporting a sales team.
What You'll Be Doing
Taking Care of Our Customers
- Serve as a friendly, dependable point of contact for store buyers, managers, and account partners by phone and email
- Process customer orders, reorders, returns, and account requests quickly and accurately
- Make outbound calls to customers to confirm order satisfaction, follow up on their needs, and share product and stock updates
- Learn our product lines so you can confidently answer questions and recommend products appropriate for each account
- Solve customer issues and follow through to make sure they are resolved
- Look for opportunities to go the extra mile for customers and strengthen account relationships
- Maintain accurate, detailed records of customer communications, orders, and account activity
Supporting Our Sales Team
- Prepare quotes and process orders for outside sales representatives
- Help keep orders and customer requests moving from initial contact through completion
- Send product samples, swatches, and sales materials to current and prospective accounts
- Follow up with customers and sales representatives when additional information is needed
- Identify appropriate upsell and cross-sell opportunities based on customer needs
- Help ensure stores stay stocked and our sales team has the support they need to serve their accounts
You'll Thrive Here If You...
- Have 2+ years of customer service, office administration, order processing, call center, or similar professional experience preferred
- Are comfortable communicating professionally with business customers by both phone and email
- Can handle multiple priorities without losing track of the details
- Enjoy a busy workday and don't need every day to look exactly the same
- Are comfortable learning business software and working across multiple computer systems throughout the day
- Have working knowledge of Microsoft Word and Excel
- Type quickly and accurately and are comfortable with data entry
- Notice details and take pride in accurate work
- Follow through instead of assuming someone else will take care of it
- Stay calm, kind, and professional when things get hectic
- Can work independently while also being a dependable member of a team
- Are organized, reliable, and able to laugh at the occasional chaos
Wholesale, B2B customer service, sales support, order processing, or account-management experience is a plus, but not required.
Associate degree or equivalent professional experience preferred, but not required.
What We Offer
- Pay: $18–$20 per hour, based on experience
- Schedule: Monday–Friday, 8:00 AM–5:00 PM
- Full-time, on-site position
- Nights and weekends off
- Medical insurance
- Paid holidays
- Aflac supplemental insurance
- 401(k) with company match up to 3%
- Opportunities to learn, take on additional responsibility, and grow with a company that promotes from within
About Eagle Crest
Eagle Crest was founded in 1981 by a former Navy pilot and Vietnam veteran who wanted to serve those who serve.
More than 40 years later, that's still our mission.
Through our Military Sales and Wholesale divisions, we supply high-quality, officially licensed military and insignia products to PX and military exchange stores worldwide and to retailers throughout the United States.
We're a close-knit team that cares about great work, great people, our customers, and honoring the military community.
If you're looking for a customer service position where accuracy matters, initiative is appreciated, and your work directly supports our customers and sales team, we'd love to meet you.
Apply today and help us put pride on the shelves, one order at a time.
Pay: $18.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Are you able to work on-site Monday through Friday from 8:00AM to 5:00PM?
- Are you comfortable regularly communicating with customers by both phone and email?
- Are you comfortable making outbound calls to existing customers for follow-up, order satisfaction, and product updates?
- How many years of experience do you have working in an office environment where you regularly use a computer for data entry, email, and business software?
- Are you comfortable learning and working in multiple business software systems throughout the day?
- This position pays $18–$20 per hour, based on experience. Does this compensation range meet your expectations?
- A customer calls because an order they expected has not arrived, and they are frustrated. Briefly describe what you would do before, during, and after the call.
Experience:
- customer service, sales support, order entry, office admin: 2 years (Preferred)
Work Location: In person
See All 12 Customer Support Representative Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find JobsCustomer Support Representative Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Customer Support Representative Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
What Florida Employers Look For
The qualifications that appear most often in customer support representative jobs across Florida.
- High school diploma or GED required by most Florida employers
- One or more years of customer-facing or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in English
- Bilingual English and Spanish ability valued across South Florida markets
- Ability to work flexible shifts including evenings and weekends as needed
Customer Support Representative Jobs in Florida: Frequently Asked Questions
How do you become a customer support representative in Florida?
A high school diploma or equivalent is the standard starting point for customer support representative roles in Florida, with no state-issued license required for the role itself. Florida employers across retail, healthcare, and financial services commonly prefer candidates who have completed some post-secondary coursework or an associate degree. Building familiarity with CRM tools, completing a short customer service certification, and gaining experience through retail or hospitality work in Florida's large tourism and services economy are the most direct paths in.
Which companies hire customer support representatives in Florida?
Companies currently hiring customer support representatives in Florida include Airgas, DaVita, and Alorica, per current listings on Migrate Mate as of September 2026. Florida's mix of financial services headquarters, e-commerce fulfillment centers, and healthcare systems keeps a consistent pipeline of openings statewide.
Which Florida cities have the most customer support representative jobs?
Orlando, Doral, and Largo lead Florida for customer support representative openings. Miami's concentration of financial institutions and multinational firms drives volume in the south, Tampa's growing tech and insurance sectors anchor the central west coast, and Orlando's tourism, healthcare, and call center industries generate steady demand year-round.
Are there remote customer support representative jobs in Florida?
Yes, and more than most fields. About 0% of customer support representative openings tied to Florida are remote or hybrid as of September 2026, reflecting how well-suited the role is to phone, chat, and email work that requires no physical presence. Technical support, billing, and account management specialties tend to have the highest share of fully remote postings.
How can I get hired as a customer support representative in Florida with little or no experience?
The most realistic entry path is applying to seasonal or part-time associate roles at Florida's large contact center employers, including those operating in Orlando's hospitality corridor and Tampa's insurance and banking sector. Companies like Chewy, which runs major fulfillment and service operations in Dania Beach, and large healthcare systems such as AdventHealth regularly bring on entry-level service agents with no prior experience. Retail and hospitality work in Florida transfers well, and completing a free customer service foundations course before applying gives candidates a measurable edge.
Where can I find and apply to customer support representative jobs in Florida?
You can find and apply to customer support representative jobs in Florida on Migrate Mate, which lists current Florida openings. Search the roles available, find the ones that fit your experience and location, and apply directly.
See All 12 Customer Support Representative Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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