Customer Support Representative Jobs in Florida
Customer Support Representative jobs in Florida are concentrated in Miami, Tampa, and Orlando, where major employers like Amazon, Chewy, and Citigroup maintain large service operations across retail, financial services, and tech support. Demand is strongest for specialists in technical troubleshooting, billing resolution, and omnichannel support, with openings at every level from entry-level associates to senior team leads. Florida's large consumer base and headquarters density keep this one of the most active markets in the Southeast. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 15+ Customer Support Representative jobs
At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization – this is an exciting time to get on board!
We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success. We offer the following benefits to our Full Time Employees:
- 12 Paid Holidays
- Generous Paid Time Off
- 4% Match on our 401(k)
- Medical, Dental and Vision Benefits
- 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability
Key Responsibilities and Accountabilities
- Engage customers through calls and secure messages to provide solutions and resolution to customer issues or concerns.
- Exceed customer satisfaction and call productivity standards.
- Demonstrate empathy and make a connection with customers to continue to earn their business.
- Research and resolve problems or errors.
- Provide product and service recommendations to customers to simplify and enhance their banking experience with Axiom.
- Maintain a working knowledge of Bank products, services, internal controls and policies and procedures.
- Collection of customer deposit account(s) that have become overdrawn or charged off.
- Follow Overdraft and charge off Procedures to maintain a good customer experience
Supervision of Personnel
- None
Work Environment/Physical Demands
- Typical call center environment with minimal physical effort required. The position is primarily seated, with the ability to move freely throughout the workday. This is a full-time position supporting a call center that operates six days per week. Work is performed from the Maitland office with the opportunity for a hybrid work arrangement. Rotating shifts will be required.
Qualifications Summary
- High school graduate or equivalent.
- 2 years customer service experience, call center environment preferred.
- Availability to work a flexible schedule including extended hours, Saturdays and holidays.
Other Position Requirements
- Excellent organizational and time management skills.
- Excellent communication skills.
- Ability to work well under pressure with minimal supervision and professionally handle difficult interactions.
- Proficient in research and investigation of issues.
- Superior Customer service skills with the ability to quickly diffuse any situation and solve conflicts in a cordial manner.
- Experience handling confidential information.
- Ability to use Microsoft Office suite and other software programs.
(Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at hr@axiombanking.com)
Axiom Bank does not discriminate in employment opportunities or practices on the basis of any protected status. It is the policy of Axiom Bank to conduct background, credit reference and drug screening tests as a condition of employment. Drug Free Workplace. EOE/AA/Minority, Female, Disabled, Veteran
Axiom Bank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Any resumes submitted without a valid contract will be considered the sole property of Axiom Bank and no fee will be paid
At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization – this is an exciting time to get on board!
We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success. We offer the following benefits to our Full Time Employees:
- 12 Paid Holidays
- Generous Paid Time Off
- 4% Match on our 401(k)
- Medical, Dental and Vision Benefits
- 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability
Key Responsibilities and Accountabilities
- Engage customers through calls and secure messages to provide solutions and resolution to customer issues or concerns.
- Exceed customer satisfaction and call productivity standards.
- Demonstrate empathy and make a connection with customers to continue to earn their business.
- Research and resolve problems or errors.
- Provide product and service recommendations to customers to simplify and enhance their banking experience with Axiom.
- Maintain a working knowledge of Bank products, services, internal controls and policies and procedures.
- Collection of customer deposit account(s) that have become overdrawn or charged off.
- Follow Overdraft and charge off Procedures to maintain a good customer experience
Supervision of Personnel
- None
Work Environment/Physical Demands
- Typical call center environment with minimal physical effort required. The position is primarily seated, with the ability to move freely throughout the workday. This is a full-time position supporting a call center that operates six days per week. Work is performed from the Maitland office with the opportunity for a hybrid work arrangement. Rotating shifts will be required.
Qualifications Summary
- High school graduate or equivalent.
- 2 years customer service experience, call center environment preferred.
- Availability to work a flexible schedule including extended hours, Saturdays and holidays.
Other Position Requirements
- Excellent organizational and time management skills.
- Excellent communication skills.
- Ability to work well under pressure with minimal supervision and professionally handle difficult interactions.
- Proficient in research and investigation of issues.
- Superior Customer service skills with the ability to quickly diffuse any situation and solve conflicts in a cordial manner.
- Experience handling confidential information.
- Ability to use Microsoft Office suite and other software programs.
(Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at hr@axiombanking.com)
Axiom Bank does not discriminate in employment opportunities or practices on the basis of any protected status. It is the policy of Axiom Bank to conduct background, credit reference and drug screening tests as a condition of employment. Drug Free Workplace. EOE/AA/Minority, Female, Disabled, Veteran
Axiom Bank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Any resumes submitted without a valid contract will be considered the sole property of Axiom Bank and no fee will be paid
See All 15 Customer Support Representative Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find JobsCustomer Support Representative Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Customer Support Representative Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
What Florida Employers Look For
The qualifications that appear most often in customer support representative jobs across Florida.
- High school diploma or GED required by most Florida employers
- One or more years of customer-facing or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in English
- Bilingual English and Spanish ability valued across South Florida markets
- Ability to work flexible shifts including evenings and weekends as needed
Customer Support Representative Jobs in Florida: Frequently Asked Questions
How do you become a customer support representative in Florida?
A high school diploma or equivalent is the standard starting point for customer support representative roles in Florida, with no state-issued license required for the role itself. Florida employers across retail, healthcare, and financial services commonly prefer candidates who have completed some post-secondary coursework or an associate degree. Building familiarity with CRM tools, completing a short customer service certification, and gaining experience through retail or hospitality work in Florida's large tourism and services economy are the most direct paths in.
Which companies hire customer support representatives in Florida?
Companies currently hiring customer support representatives in Florida include Spectrum, Embraer, and Filtrous, per current listings on Migrate Mate as of November 2026. Florida's mix of financial services headquarters, e-commerce fulfillment centers, and healthcare systems keeps a consistent pipeline of openings statewide.
Which Florida cities have the most customer support representative jobs?
Saint Petersburg, Orlando, and Jacksonville lead Florida for customer support representative openings. Miami's concentration of financial institutions and multinational firms drives volume in the south, Tampa's growing tech and insurance sectors anchor the central west coast, and Orlando's tourism, healthcare, and call center industries generate steady demand year-round.
Are there remote customer support representative jobs in Florida?
Yes, and more than most fields. About 43% of customer support representative openings tied to Florida are remote or hybrid as of November 2026, reflecting how well-suited the role is to phone, chat, and email work that requires no physical presence. Technical support, billing, and account management specialties tend to have the highest share of fully remote postings.
How can I get hired as a customer support representative in Florida with little or no experience?
The most realistic entry path is applying to seasonal or part-time associate roles at Florida's large contact center employers, including those operating in Orlando's hospitality corridor and Tampa's insurance and banking sector. Companies like Chewy, which runs major fulfillment and service operations in Dania Beach, and large healthcare systems such as AdventHealth regularly bring on entry-level service agents with no prior experience. Retail and hospitality work in Florida transfers well, and completing a free customer service foundations course before applying gives candidates a measurable edge.
Where can I find and apply to customer support representative jobs in Florida?
You can find and apply to customer support representative jobs in Florida on Migrate Mate, which lists current Florida openings. Search the roles available, find the ones that fit your experience and location, and apply directly.
See All 15 Customer Support Representative Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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