Customer Service Lead Jobs in Florida
Customer Service Lead jobs in Florida are open across Miami, Jacksonville, and Orlando and other Florida metros, with employers like Dollar General, The Fresh Market, and Abercrombie & Fitch hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 428+ Customer Service Lead jobs
This employee will lead CSRs by example and be first line for questions and assisting with projects, payors, and training.
Job Responsibilities:
- Processes held sales reports by contacting customers, insurance providers, physician's offices, and reviewing with regional accounting office
- Must be knowledgeable of existing and new information regarding Lincare equipment, compliance adherence, insurance coverage criteria, and carrier policies
- Knowledge of Lincare paperwork and internal reports
- Use of the AS-400 and LITE
- Understands the CDR
- Daily checking of employees' task assignments and statuses
- Weekly reporting of held sales decrease and goals to Centralized CSR Supervisor and CHRG Manager
- Daily work on held sales in centers assigned to them
- Assists in the training of new employees
Requirements
Education and Experience:
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
Physical Demands:
The employee may occasionally lift and/or move up to 10 pounds.
This employee will lead CSRs by example and be first line for questions and assisting with projects, payors, and training.
Job Responsibilities:
- Processes held sales reports by contacting customers, insurance providers, physician's offices, and reviewing with regional accounting office
- Must be knowledgeable of existing and new information regarding Lincare equipment, compliance adherence, insurance coverage criteria, and carrier policies
- Knowledge of Lincare paperwork and internal reports
- Use of the AS-400 and LITE
- Understands the CDR
- Daily checking of employees' task assignments and statuses
- Weekly reporting of held sales decrease and goals to Centralized CSR Supervisor and CHRG Manager
- Daily work on held sales in centers assigned to them
- Assists in the training of new employees
Requirements
Education and Experience:
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
Physical Demands:
The employee may occasionally lift and/or move up to 10 pounds.
See All 428+ Customer Service Lead Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Customer Service Lead JobsCustomer Service Lead Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Customer Service Lead Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
- Dollar General69
- The Fresh Market43
- Abercrombie & Fitch25
- American Eagle Outfitters23
- Circle K16
Top Industries Hiring
- Retail256
- Food & Beverage19
- Technology & Software16
- Consumer Goods15
- Healthcare & Medical Services15
What Florida Employers Look For
The qualifications that appear most often in customer service lead jobs across Florida.
- 2 or more years of customer service experience with at least 1 year in a supervisory or lead role
- Proficiency with CRM and ticketing platforms such as Salesforce, Zendesk, or ServiceNow
- Demonstrated ability to coach, onboard, and performance-manage frontline customer service agents
- Strong written and verbal communication skills for escalation handling and cross-department coordination
- High school diploma or equivalent required, with an associate or bachelor's degree preferred by many employers
- Familiarity with workforce management tools and the ability to create or adjust agent schedules
Customer Service Lead Jobs in Florida: Frequently Asked Questions
How many customer service lead jobs are there in Florida?
There are 428+ customer service lead openings in Florida on Migrate Mate as of June 2026, with the most roles in Miami, Jacksonville, and Orlando. New positions post regularly as employers across Florida hire.
How much do customer service leads make in Florida?
Customer service leads in Florida earn a median of about $64,360 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $43,720 for the lowest 10% to over $101,670 for the top 10%. Pay rises with experience, specialty, and employer.
Which Florida cities have the most customer service lead jobs?
Miami, Jacksonville, and Orlando have the most customer service lead openings in Florida right now, with additional roles spread across smaller metros statewide.
Which companies hire customer service leads in Florida?
Employers hiring customer service leads in Florida include Dollar General, The Fresh Market, and Abercrombie & Fitch, based on current listings on Migrate Mate as of June 2026.
Are there remote customer service lead jobs in Florida?
Yes. About 3% of customer service lead openings tied to Florida are remote or hybrid as of June 2026. The rest are on-site roles based in Florida metros.
How do I apply for customer service lead jobs in Florida?
You can apply to customer service lead jobs in Florida directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Florida location, then apply to each one that fits.
See All 428+ Customer Service Lead Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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