Support Lead Jobs in Florida
Support lead jobs in Florida concentrate in technology services, healthcare operations, and retail and e-commerce, with demand at every level from team lead to senior customer support manager. The busiest hiring metros are Miami, Tampa, and Orlando, where companies like Chewy, AdventHealth, and Carnival Corporation maintain large service and operations teams. The most consistently requested specialties are technical support leadership, workforce management, and omnichannel customer experience. Scan the live roles below and apply to whichever ones fit.
Find Support Lead JobsOverview
Showing 5 of 51+ Support Lead jobs











Warehouse Positions Pay Weekly
- Hourly Pay $21.95 per hour
- Schedule: Wednesday through Saturday 5:00am-5:00pm
Click here to see and hear it from a Ryder Supply Chain Employee:
https://rydercareers.video/TeamLead-505
Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest supply chain environment
- Products Being Handled: Retail Items
- Equipment: Ability to Learn/Operate Powered Industrial Equipment, such as Stand-up and Sit-Down Forklifts, Cherry Pickers, Pallet Jacks, Etc
Various warehouse fulfillment specialist roles at Ryder support distribution across the US.
Apply Here with Ryder Today
We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT!
- Warehouse Positions Pay Each Week
- Paid Training and support to take your next step
- Medical, Dental, Vision, 401 K etc. Start at 30 Days
- Earn PTO starting Month 1. Up to 80 hours accrued in 1st year
- 401 K offers a company match
- HIGH VALUED Stock at 15 % Employee Discount
- Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
- Safety Gear PROVIDED
- Caring Leadership prioritizing safety – every shift, every role.
- Focus on continuous improvement designed for success
Your drive. Your career. Start driving your future with Ryder today. Click Here to See All Ryder Careers: https://jobs.ryder.com/jobs/
At Ryder, you will be part of a team-first culture built on respect when joining a community of proud women and men in Supply Chain, including many Military Reservists and Veterans.
EEO/AA/Female/Minority/Disabled/Veteran
- High school diploma or equivalent preferred
- One (1) year or more powered industrial truck experience preferred
- One (1) year or more previous experience as Team Lead preferred
- One (1) year or more Microsoft Office (Excel, Outlook, PowerPoint, Word, etc.) preferred
- One (1) year or more previous warehouse experience preferred
- Knowledge and/or experience with an RF scanner advanced required
- Valid forklift operator's license certified
- Strong verbal and written communication skills
- Effective leadership skills
- Possesses flexibility to work in a fast paced, dynamic environment
- Ability to work independently and as a member of a team
- Performs work independently with minimal supervision
- Excellent organizational skills
- Performs work independently with minimal supervision
- Proactively approaches responsibilities
- Maintains composure under pressure
- Working using health and safety methods
- Bilingual (For Québec locations only)
- Knowledge or and experience with an RF scanner advanced required
Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Responsibilities:
- Lead and ensure continuous improvement efforts for optimal efficiency of the operations.
- Perform warehouse function, which may include loading, picking, packing, shipping, receiving, forklift operation, and, cycle counting.
- Allocate resources and organize and distribute daily work duties to members to ensure optimal shift/team operational logistics.
- Inspire and guide team members towards improved Key Performance Indicator (KPI’s) using the appropriate leadership styles and methods.
- Assist in proving appropriate orientation for employees and give them the necessary information, technology and tools to perform their jobs.
- Assist with promoting health and safety working methods within the warehouse.
- Deal with day to day paperwork in a warehouse environment (i.e. picking sheets, returns, bills of lading, etc.).
- Complete and submit daily reports and propose action plans to enhance operations effectiveness and service levels.
- Performs other duties as assigned.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
See All 51 Support Lead Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Support Lead JobsSupport Lead Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Support Lead Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
- Five Below12

- Essential HealthCare Solutions7
- Sunrise Community5

- Citi3

- VxL1V
What Florida Employers Look For
The qualifications that appear most often in support lead jobs across Florida.
- Two or more years of experience supervising a customer or technical support team
- Demonstrated ability to manage team performance metrics such as CSAT and first-contact resolution
- Experience with CRM or ticketing platforms such as Salesforce, Zendesk, or ServiceNow
- Strong coaching and conflict-resolution skills applied to frontline support staff
- Familiarity with workforce scheduling and quality assurance processes in a contact center environment
- Bachelor's degree in business, communications, or a related field, or equivalent work experience
Support Lead Jobs in Florida: Frequently Asked Questions
How do you become a support lead in Florida?
Most support leads in Florida move into the role after several years as a frontline support representative or senior agent. Florida does not require a state-issued license for general support lead positions. Employers typically look for an associate or bachelor's degree alongside hands-on team experience. Completing a relevant certification in customer experience management or a CRM platform strengthens a candidacy significantly with Florida's large technology services and healthcare operations employers.
Which companies hire support leads in Florida?
Companies currently hiring support leads in Florida include Five Below, Essential HealthCare Solutions, and Sunrise Community, per current listings on Migrate Mate as of September 2026. Florida's concentration of e-commerce headquarters, healthcare systems, and hospitality companies means demand for support leads is spread across several distinct industries statewide.
Which Florida cities have the most support lead jobs?
Tampa, Melbourne, and Jacksonville have the most support lead openings in Florida. Miami's large financial services and logistics sector drives demand there, Tampa's growing technology and healthcare campuses anchor hiring in the Bay Area, and Orlando's hospitality, theme park, and healthcare operations generate consistent support leadership needs year-round.
Are there remote support lead jobs in Florida?
Yes, and more than most fields. About 56% of support lead openings tied to Florida are remote or hybrid as of September 2026, reflecting how much of the role involves coaching, reporting, and escalation handling that does not require a physical presence. Roles focused on real-time floor supervision or in-person training remain predominantly on-site.
How can I get hired as a support lead in Florida with little or no experience?
The most realistic path is starting as a senior support specialist or team coach at a large Florida employer and demonstrating measurable impact on team metrics before applying for a lead title. Companies like Chewy, AdventHealth, and Florida Blue run internal promotion pipelines and sometimes post associate team lead roles with minimal supervisory requirements. Earning a Zendesk or Salesforce administrator certification gives candidates without formal management experience a concrete edge when applying.
Where can I find and apply to support lead jobs in Florida?
You can find and apply to support lead jobs in Florida on Migrate Mate, which lists current Florida openings. Search the available roles, identify the ones that match your background and location, and apply directly to the ones that fit.
See All 51 Support Lead Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Support Lead Jobs