Support Lead Jobs in Florida

Support lead jobs in Florida concentrate in technology services, healthcare operations, and retail and e-commerce, with demand at every level from team lead to senior customer support manager. The busiest hiring metros are Miami, Tampa, and Orlando, where companies like Chewy, AdventHealth, and Carnival Corporation maintain large service and operations teams. The most consistently requested specialties are technical support leadership, workforce management, and omnichannel customer experience. Scan the live roles below and apply to whichever ones fit.

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Overview

Open roles51
Top employerFive Below
Top cityTampa, FL
Cities hiring33
Work type44% On-site
Top credentialHigh school diploma or GED

Showing 5 of 51+ Support Lead jobs

Ryder System
Warehouse Team Lead Manager Support
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Ryder System
Added 2d ago
Warehouse Team Lead Manager Support
Ryder System
Apopka, Florida
Logistics & Inventory
Supply Chain
Warehouse Operations
Forklift Certification

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Five Below
Full Time Support Lead
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Five Below
Added 2d ago
Full Time Support Lead
Five Below
Bradenton, Florida
Business Development
Customer Success
Sales
10,000+

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Five Below
Support Lead Part Time
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Five Below
Added 2d ago
Support Lead Part Time
Five Below
Kissimmee, Florida
Customer Service
Customer Success
Customer Support
10,000+

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Five Below
Support Lead Part Time
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Five Below
Added 2d ago
Support Lead Part Time
Five Below
Tampa, Florida
Business Operations
Customer Service
Customer Success
10,000+

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Sevita
Direct Support Lead
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Sevita
Added 3d ago
Direct Support Lead
Sevita
Pensacola, Florida
Business Operations
Program Management
Project Management
CPR Certification
5,001-10,000

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Find roles in Florida that match your experience and apply in just a few clicks.

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Support Lead Jobs by City in Florida

Where Florida roles are concentrated, by current openings.

Tampa
6 jobs
Melbourne
3 jobs
Jacksonville
3 jobs
Apopka
2 jobs
Naples
2 jobs
Jupiter
2 jobs
Orlando
2 jobs
Bradenton
2 jobs
Homestead
2 jobs

Support Lead Job Market in Florida

A snapshot from current Florida openings, updated as new roles post.

Who's Hiring

  • Five Below
    Five Below12
  • Essential HealthCare Solutions
    Essential HealthCare Solutions7
  • Sunrise Community
    Sunrise Community5
  • Citi
    Citi3
  • V
    VxL1

What Florida Employers Look For

The qualifications that appear most often in support lead jobs across Florida.

  • Two or more years of experience supervising a customer or technical support team
  • Demonstrated ability to manage team performance metrics such as CSAT and first-contact resolution
  • Experience with CRM or ticketing platforms such as Salesforce, Zendesk, or ServiceNow
  • Strong coaching and conflict-resolution skills applied to frontline support staff
  • Familiarity with workforce scheduling and quality assurance processes in a contact center environment
  • Bachelor's degree in business, communications, or a related field, or equivalent work experience

Support Lead Jobs in Florida: Frequently Asked Questions

How do you become a support lead in Florida?

Most support leads in Florida move into the role after several years as a frontline support representative or senior agent. Florida does not require a state-issued license for general support lead positions. Employers typically look for an associate or bachelor's degree alongside hands-on team experience. Completing a relevant certification in customer experience management or a CRM platform strengthens a candidacy significantly with Florida's large technology services and healthcare operations employers.

Which companies hire support leads in Florida?

Companies currently hiring support leads in Florida include Five Below, Essential HealthCare Solutions, and Sunrise Community, per current listings on Migrate Mate as of September 2026. Florida's concentration of e-commerce headquarters, healthcare systems, and hospitality companies means demand for support leads is spread across several distinct industries statewide.

Which Florida cities have the most support lead jobs?

Tampa, Melbourne, and Jacksonville have the most support lead openings in Florida. Miami's large financial services and logistics sector drives demand there, Tampa's growing technology and healthcare campuses anchor hiring in the Bay Area, and Orlando's hospitality, theme park, and healthcare operations generate consistent support leadership needs year-round.

Are there remote support lead jobs in Florida?

Yes, and more than most fields. About 56% of support lead openings tied to Florida are remote or hybrid as of September 2026, reflecting how much of the role involves coaching, reporting, and escalation handling that does not require a physical presence. Roles focused on real-time floor supervision or in-person training remain predominantly on-site.

How can I get hired as a support lead in Florida with little or no experience?

The most realistic path is starting as a senior support specialist or team coach at a large Florida employer and demonstrating measurable impact on team metrics before applying for a lead title. Companies like Chewy, AdventHealth, and Florida Blue run internal promotion pipelines and sometimes post associate team lead roles with minimal supervisory requirements. Earning a Zendesk or Salesforce administrator certification gives candidates without formal management experience a concrete edge when applying.

Where can I find and apply to support lead jobs in Florida?

You can find and apply to support lead jobs in Florida on Migrate Mate, which lists current Florida openings. Search the available roles, identify the ones that match your background and location, and apply directly to the ones that fit.

See All 51 Support Lead Jobs in Florida

Find roles in Florida that match your experience and apply in just a few clicks.

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