Support Lead Jobs in Illinois

Overview: Clinical Support Services Lead will support the Patient Transport, Logistics, and Hospitality Lounge teams. Responsible for the dispatching and performance of distribution of medical equipment to patient care areas and throughout the CFH campus, optimizing throughput of patients, and assisting patients and guests with visiting/wayfinding. Demonstrates high levels of commitment and customer service to supporting hospital operations and the Clinical Support Services teams. Performs safe and efficient transport of patients, guests, equipment, and/or specimens to designated destination. Assists Hospitality Lounge team as necessary to perform transports and arranging Uber Health rides, maintaining efficient patient throughput. Manages the day-to-day workflow of all Clinical Support Services departments including but not limited to: performance/team feedback, investigations of interpersonal and workflow concerns, daily team huddles, quality outcomes audits, event report follow-ups, equipment ordering, and participating as necessary in committees/workgroups. Responsibilities: Appropriately provides feedback in group and 1:1 scenarios with team members based on interpersonal communication, actions, and performance. Attends 75% of all meetings set by leadership team. Completes quality outcomes and compliance audits as necessary. Dispatches team members as necessary for all CSS teams. Appropriately documents and follows up on all CFH team member concerns brought forward. Ensures all common areas remain compliant with Carle Health values. Demonstrates ability to safely assist with moving patients onto transport devices and to safely transport patient to designated destination. Appropriately responds to emergency situation transporting patients. Properly uses, stores, and cleans equipment. Independently receives dispatch for transport assignments and obtains needed equipment for Patient Transport. Completes assignments within designated timeframes and meets department productivity standards regarding monthly average time to complete assignments. Performs basic maintenance tasks on medical equipment such as, but not limited to: sanitizing, equipment repair, and assessing need to replace and/or order additional equipment to support patient care operations. Floats as necessary between Clinical Support Services (CSS) and Hospitality departments based on workload needs to maintain efficient throughput. Works with leadership to complete project tasks for all CSS departments. Qualifications: Certifications: Fingerprint Check Required in 30 Days - Illinois Department of Public Health (IDPH); Basic Life Support (BLS) within 30 days - American Heart Association (AHA), Education: , Work Experience: Carle Health Company Overview: Salary Range: The compensation range for this position is $17.19per hour - $27.85per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.