Application Support Specialist Jobs in Florida
Application Support Specialist jobs in Florida represent one of the more active markets in the Southeast, with sustained demand concentrated in healthcare IT, financial services, and state and local government technology operations across Miami, Orlando, and Tampa. Large employers such as AdventHealth, Fidelity Investments, and Citigroup maintain significant Florida footprints and regularly hire application support specialists to keep enterprise systems running. The most in-demand specialties include EHR platform support, Salesforce administration, and enterprise resource planning troubleshooting. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 12+ Application Support Specialist jobs











Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
As an Application Support Analyst at Citi, you'll be the first point of contact for keeping mission-critical applications running smoothly for traders and business users. You'll troubleshoot issues, support application releases, and partner with technology teams to deliver fast, reliable resolutions that protect business continuity. This role sits within Citi's technology support function, where your work directly shapes the stability and performance of the systems that power the business.
Responsibilities
- Deliver technical and business support for users of Citi's applications, resolving issues quickly and coordinating long-term fixes with technology partners.
- Act as the main point of contact between traders, business users, internal technology teams and vendors to keep issues moving toward resolution.
- Manage application releases from development through testing and into production.
- Run post-release checks after releases and infrastructure updates to confirm systems are performing as expected.
- Participate in disaster recovery testing to protect application availability and business continuity.
- Analyze applications to identify risks, vulnerabilities and security gaps, then partner with development teams to prioritize fixes.
- Build and maintain technical support documentation that helps the wider team troubleshoot issues faster.
- Own support project initiatives that improve platform stability, efficiency and effectiveness, while assessing and escalating risk to protect Citi and its clients.
Required Qualifications & Skills
- 2+ years of experience in applications or production support, with a track record of improving and standardizing support procedures.
- Strong working knowledge of UNIX, Linux and Windows environments, combined with advanced SQL skills across Sybase and Oracle databases.
- Hands-on expertise with observability and monitoring tools such as Splunk, (SPL, dashboards, alerts) AppDynamics (APM, health rules) and Grafana (dashboards, Prometheus integration), alongside batch monitoring tools like Autosys, JOBSCDE and ITRS.
- Python scripting and shell automation skills that streamline operational tasks across Linux systems, plus basic knowledge of Java, middleware, networking and firewalls.
- Foundational understanding of AI and machine learning concepts, financial markets and products, paired with familiarity in configuration management, change processes and problem management tools.
- Good customer service, communication and interpersonal skills
- Good knowledge of the business and its technology strategy
- Clear written and verbal communication skills that build trust with stakeholders and support collaboration across support and technology teams.
- Bachelor's degree or equivalent practical experience.
What We Offer
Join a technology support team where your problem-solving directly shapes the reliability of the applications that run Citi's business, while building a well-rounded foundation across infrastructure, data and support operations.
- Work in a hybrid model with 3 days in the office and 2 days working remotely, giving you flexibility alongside in-person collaboration.
- Build technical depth across monitoring, automation and application support through hands-on work with real production systems.
- Access ongoing learning and development opportunities to grow your technical and business knowledge.
- Collaborate with technology and business teams across a global organization, broadening your exposure and network.
- Benefit from wellbeing and financial wellbeing support designed to help you manage work and life effectively.
Apply now to take ownership of the applications that keep Citi's business running.
-
Job Family Group:
Technology-
Job Family:
Applications Support-
Time Type:
Full time-
Primary Location:
Tampa Florida United States-
Primary Location Full Time Salary Range:
$69,050.00 - $96,350.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.-
Anticipated Posting Close Date:
Nov 16, 2026-
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right (opens in new window)
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
See All 12 Application Support Specialist Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find JobsApplication Support Specialist Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Application Support Specialist Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Banking & Financial Services
- Investment & Asset Management
What Florida Employers Look For
The qualifications that appear most often in application support specialist jobs across Florida.
- Bachelor's degree in information technology, computer science, or a related field
- Two or more years of experience supporting enterprise or SaaS applications
- Proficiency with ticketing systems such as ServiceNow, Jira, or Remedy
- Familiarity with SQL queries for basic database troubleshooting and data validation
- Strong communication skills for coordinating with end users and technical teams
- Experience with ITIL frameworks or formal incident and change management processes
Application Support Specialist Jobs in Florida: Frequently Asked Questions
How do you become an application support specialist in Florida?
Most Florida employers expect a bachelor's degree in information technology, computer science, or a closely related field, though an associate degree combined with relevant certifications can be competitive for entry-level roles. Florida does not require a state-issued license for application support specialists, so credentials like CompTIA A+, ITIL Foundation, or vendor-specific certifications from Microsoft or Salesforce carry the most weight. Gaining experience through help desk or desktop support roles in Florida's large healthcare or financial services employers is the most direct path.
Which companies hire application support specialists in Florida?
Florida application support specialist roles are posted by Ryder System, The Depository Trust & Clearing Corporation (DTCC), and Citi and others right now, based on current listings on Migrate Mate as of November 2026. Florida's concentration of large hospital networks, insurance carriers, and regional banks means steady, recurring demand across all experience levels.
Which Florida cities have the most application support specialist jobs?
Tampa, Orlando, and Coral Gables lead Florida for application support specialist openings. Miami's dense financial services and healthcare sectors drive its volume, Orlando's mix of hospitality technology, healthcare systems, and state government creates broad demand, and Tampa's growing fintech and insurance industry base makes it a consistent source of postings, including several suburban corridors in Hillsborough and Pinellas counties.
Are there remote application support specialist jobs in Florida?
Yes, and more than many technical roles, since application support work is largely performed through remote access tools and ticketing platforms rather than on physical hardware. About 63% of application support specialist openings tied to Florida are remote or hybrid as of November 2026, reflecting how well the role translates to distributed teams. Roles involving cloud-based ERP, CRM, or SaaS platforms tend to be the most remote-friendly, while positions requiring hands-on server room access or end-user desk-side support are more likely to require on-site presence.
How can I get hired as an application support specialist in Florida with little or no experience?
The most realistic entry path is through a help desk or IT support technician role at one of Florida's large healthcare systems or financial institutions, where internal promotion into application support is common. AdventHealth, HCA Florida, and Raymond James all run structured IT development programs or post entry-level application support associate roles that explicitly welcome candidates without deep experience. Earning an ITIL Foundation certificate or a Salesforce Administrator credential before applying gives Florida candidates a concrete edge, and community colleges such as Valencia College and Broward College offer accelerated IT programs that pair well with those certifications.
Where can I find and apply to application support specialist jobs in Florida?
You can find and apply to application support specialist jobs in Florida on Migrate Mate, which lists current Florida openings. Search the roles available, find the ones that match your experience and preferred location or work arrangement, and apply directly to whichever fit.
See All 12 Application Support Specialist Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Jobs