Application Support Specialist Jobs in New York
Application Support Specialist jobs in New York represent one of the most active markets in the country, concentrated in financial services, healthcare, and enterprise technology across New York City, Albany, and Buffalo. Major employers with deep, lasting roots in the state include JPMorgan Chase, NYU Langone Health, and IBM, all of which maintain large IT support operations. The most in-demand specialties are ERP system support, ticketing and incident management, and clinical application support. See the openings below and apply to the ones that match your experience.
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Showing 5 of 17+ Application Support Specialist jobs
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world.
As we continue to grow in the U.S. technology plays an important role in supporting our local operations and the systems our teams rely on everyday.
We are looking for an Application & IT Support Engineer based in New York. This is a hands-on role focused primarily on application support, with opportunities to contribute to development work while supporting the day-to-day technology needs of our New York office. You’ll work closely with end users and our broader technology team to troubleshoot issues, improve systems, and keep our local technology environment running smoothly.
What you'll do
Application Support: Own day-to-day application support by investigating issues, troubleshooting errors, managing support requests, and coordinating escalation when needed. Work directly with users to understand problems and identify effective solutions
Development & System Improvements: Contribute to application enhancements and bug fixes using Java, write SQL queries to support data and troubleshooting needs, test and debug code, and participate in technical discussions around system improvements and application functionality
IT & Users Support: Provide L1/L2 technical support for employees across laptops, desktops, printers, operating systems, connectivity, and other workplace technology. Support hardware setup and deployment for new and existing employees
User & Access Management: Manage user accounts, permissions, and access across company applications. Support onboarding and offboarding activities while following company security and access standards
IT Operations & Documentation: Maintain office technology and equipment inventory, support routine system administration, and keep technical documentation, SOPs, and knowledge resources up to date
What we seek
1-3 years of experience in application support, technical support, software development, or a related technical role
Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field preferred, or equivalent practical experience
Working knowledge of Java or another object-oriented programming language, with basic to intermediate SQL skills
Strong troubleshooting skills with the ability to diagnose application and technical issues through resolution
Familiarity with Windows and/or macOS environments and fundamental networking concepts such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi
Strong communication skills and a user-focused approach to technical support, with the ability to prioritize across multiple technical needs
Nice to have: Experience with networking or infrastructure, ticketing/monitoring tools, or scripting and automation using Python, PowerShell, Bash, or similar technologies
What you'll find here
At Lalamove, our work is guided by four core values: Passion, Grit, Humility, and Execution.
You’ll join a fast-moving environment where technology has a direct impact on how our teams operate every day. This role offers the opportunity to work across application support, development, and IT operations while collaborating with both local and global teams.
If you enjoy solving problems, learning as you go, and taking ownership from issue to resolution, we’d love to hear from you.
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world.
As we continue to grow in the U.S. technology plays an important role in supporting our local operations and the systems our teams rely on everyday.
We are looking for an Application & IT Support Engineer based in New York. This is a hands-on role focused primarily on application support, with opportunities to contribute to development work while supporting the day-to-day technology needs of our New York office. You’ll work closely with end users and our broader technology team to troubleshoot issues, improve systems, and keep our local technology environment running smoothly.
What you'll do
Application Support: Own day-to-day application support by investigating issues, troubleshooting errors, managing support requests, and coordinating escalation when needed. Work directly with users to understand problems and identify effective solutions
Development & System Improvements: Contribute to application enhancements and bug fixes using Java, write SQL queries to support data and troubleshooting needs, test and debug code, and participate in technical discussions around system improvements and application functionality
IT & Users Support: Provide L1/L2 technical support for employees across laptops, desktops, printers, operating systems, connectivity, and other workplace technology. Support hardware setup and deployment for new and existing employees
User & Access Management: Manage user accounts, permissions, and access across company applications. Support onboarding and offboarding activities while following company security and access standards
IT Operations & Documentation: Maintain office technology and equipment inventory, support routine system administration, and keep technical documentation, SOPs, and knowledge resources up to date
What we seek
1-3 years of experience in application support, technical support, software development, or a related technical role
Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field preferred, or equivalent practical experience
Working knowledge of Java or another object-oriented programming language, with basic to intermediate SQL skills
Strong troubleshooting skills with the ability to diagnose application and technical issues through resolution
Familiarity with Windows and/or macOS environments and fundamental networking concepts such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi
Strong communication skills and a user-focused approach to technical support, with the ability to prioritize across multiple technical needs
Nice to have: Experience with networking or infrastructure, ticketing/monitoring tools, or scripting and automation using Python, PowerShell, Bash, or similar technologies
What you'll find here
At Lalamove, our work is guided by four core values: Passion, Grit, Humility, and Execution.
You’ll join a fast-moving environment where technology has a direct impact on how our teams operate every day. This role offers the opportunity to work across application support, development, and IT operations while collaborating with both local and global teams.
If you enjoy solving problems, learning as you go, and taking ownership from issue to resolution, we’d love to hear from you.
See All 17 Application Support Specialist Jobs in New York
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Find JobsApplication Support Specialist Jobs by City in New York
Where New York roles are concentrated, by current openings.
Application Support Specialist Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
What New York Employers Look For
The qualifications that appear most often in application support specialist jobs across New York.
- Bachelor's degree in information technology, computer science, or a related field required
- Demonstrated experience supporting enterprise applications such as SAP, Oracle, or Salesforce
- Proficiency with ITSM ticketing platforms including ServiceNow or Jira
- Strong troubleshooting skills for software, integrations, and user access issues
- Ability to communicate technical solutions clearly to non-technical end users
- Experience writing technical documentation, runbooks, or user-facing support guides
Application Support Specialist Jobs in New York: Frequently Asked Questions
How do you become a application support specialist in New York?
Application support specialist roles in New York do not require a state-issued license, but employers consistently expect a bachelor's degree in information technology, computer science, or a related discipline alongside hands-on application experience. Many candidates enter through help desk or IT support roles at large New York institutions such as hospital systems, financial firms, or university IT departments, then move into application-specific support as they build product knowledge and troubleshooting depth.
Which companies hire application support specialists in New York?
Companies currently hiring application support specialists in New York include Citi, Point72, and BNY, per current listings on Migrate Mate as of September 2026. New York's concentration of major financial institutions, health systems, and enterprise technology firms creates consistent, year-round demand for this role.
Which New York cities have the most application support specialist jobs?
New York, Albany, and Brooklyn have the most application support specialist openings in New York. New York City dominates because of the density of financial services firms, health systems, and corporate headquarters that rely on large-scale enterprise applications, while Albany's state government agencies and Buffalo's growing healthcare and manufacturing sectors drive demand in those metros.
Are there remote application support specialist jobs in New York?
Yes, and more than most fields, since application support work is desk-based and conducted through remote access tools and ticketing systems. About 100% of application support specialist openings tied to New York are remote or hybrid as of September 2026, reflecting how well the role translates to distributed environments. Tier-2 and Tier-3 application support and documentation-heavy functions tend to be the most remote-eligible.
How can I get hired as a application support specialist in New York with little or no experience?
The most realistic entry path is starting in a help desk or desktop support role at a New York employer, then building application-specific knowledge on the job. Large New York health systems such as Northwell Health and NYC Health and Hospitals regularly hire IT associates without deep application experience and provide structured onboarding. Earning a vendor certification in a widely used platform like Salesforce or ServiceNow gives candidates a concrete edge when competing for junior application support openings.
Where can I find and apply to application support specialist jobs in New York?
You can find and apply to application support specialist jobs in New York on Migrate Mate, which lists current openings tied to New York employers and locations. Search the listings to find roles that match your experience level, specialization, and preferred location or work arrangement, then apply directly to the ones that fit.
See All 17 Application Support Specialist Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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