Retail Supervisor Jobs in New York
Retail Supervisor jobs in New York are concentrated in fashion retail, grocery, luxury goods, and consumer electronics, with demand at every level from entry-level floor supervisor to multi-unit team lead. New York City, Buffalo, and Albany account for the largest share of openings, where established employers such as Macy's, Target, and Whole Foods Market maintain significant supervisory workforces. The most in-demand specialties are loss prevention coordination, visual merchandising oversight, and inventory management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 81+ Retail Supervisor jobs
Who We Are
At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.
Position Purpose:
Do you consider yourself a chocolate enthusiast? As a Shift Supervisor at Lindt USA, you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With Lindt Chocolate Shops across the U.S., our retail teams play an integral part in delivering a premium experience to our customers. It takes a positive, highly engaged, self-starter to satisfy our customers with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back time and again.
Essential Job Functions & Responsibilities:
Sales
Ensure store meets or exceeds weekly, monthly, annual sales plan and consistently contributes to the district's achievement of the sale's plan.
- Models understanding and commitment to the store's sales mission and effectively communicates the mission to staff in actionable terms.
- Assists with development of each team member's individual commitment to the achievement of store's sales results.
- Models and effectively supervises staff to insure sales goals (including key performance indicators, ADS, UPT, conversion and other company sales standards) and external sales opportunities are achieved.
- Models Lindt standards through everyday activities (4 Moments of Influence, dress code, up-selling, commitment, passion, sales focus, drive).
- Monitors and escalates stock levels to Store Management in a timely manner to avoid out of stocks/overstocks/dated product.
Staff Development
Support Store Manager with training sales staff in accordance with Lindt & Sprüngli guidelines and standards in order to insure a knowledgeable, friendly, well-trained staff.
- Help to train sales staff in accordance with company standards, insuring daily, weekly and monthly sales and operations are consistently achieved.
- Assist with training and developing staff sales techniques, insuring solid product knowledge is consistently demonstrated and the brand is accurately represented to the customer.
- Escalate issues to Store Management in a professional and timely manner.
Operational Controls
Ensure store meets or exceeds company standards for operational controls and compliance.
- Inventory Control/Shrink
- Cash Management (POS, Paperwork, logs, policies & procedures)
- Comply with all Quality Assurance policies & procedures
- Maintain store cleanliness
Qualifications & Requirements:
Skills & Knowledge:
- Proven sales background
- Ability to take direction and effectively delegate and execute through others
- Basic math and/or accounting skills
Experience:
- Prior retail experience, preferably in a specialty retail environment
- Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds
- Ability to climb, balance, stoop, kneel, crouch and reach with arms
Education:
- High School Graduate or equivalent
Other Requirements:
- Must be available to work nights, weekends (Saturday and Sundays) and Holidays
Total Rewards:
Compensation: $17 - $18
Applicants for this position must be currently authorized to work in the United States on a full-time basis. The company will not sponsor applicants for this position for work visas.
Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.
Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.
If you are looking to join a winning team and fast-track your career, contact us!
Join us on our journey of excellence, impact, and growth #LifeAtLindt
Who We Are
At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.
Position Purpose:
Do you consider yourself a chocolate enthusiast? As a Shift Supervisor at Lindt USA, you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With Lindt Chocolate Shops across the U.S., our retail teams play an integral part in delivering a premium experience to our customers. It takes a positive, highly engaged, self-starter to satisfy our customers with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back time and again.
Essential Job Functions & Responsibilities:
Sales
Ensure store meets or exceeds weekly, monthly, annual sales plan and consistently contributes to the district's achievement of the sale's plan.
- Models understanding and commitment to the store's sales mission and effectively communicates the mission to staff in actionable terms.
- Assists with development of each team member's individual commitment to the achievement of store's sales results.
- Models and effectively supervises staff to insure sales goals (including key performance indicators, ADS, UPT, conversion and other company sales standards) and external sales opportunities are achieved.
- Models Lindt standards through everyday activities (4 Moments of Influence, dress code, up-selling, commitment, passion, sales focus, drive).
- Monitors and escalates stock levels to Store Management in a timely manner to avoid out of stocks/overstocks/dated product.
Staff Development
Support Store Manager with training sales staff in accordance with Lindt & Sprüngli guidelines and standards in order to insure a knowledgeable, friendly, well-trained staff.
- Help to train sales staff in accordance with company standards, insuring daily, weekly and monthly sales and operations are consistently achieved.
- Assist with training and developing staff sales techniques, insuring solid product knowledge is consistently demonstrated and the brand is accurately represented to the customer.
- Escalate issues to Store Management in a professional and timely manner.
Operational Controls
Ensure store meets or exceeds company standards for operational controls and compliance.
- Inventory Control/Shrink
- Cash Management (POS, Paperwork, logs, policies & procedures)
- Comply with all Quality Assurance policies & procedures
- Maintain store cleanliness
Qualifications & Requirements:
Skills & Knowledge:
- Proven sales background
- Ability to take direction and effectively delegate and execute through others
- Basic math and/or accounting skills
Experience:
- Prior retail experience, preferably in a specialty retail environment
- Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds
- Ability to climb, balance, stoop, kneel, crouch and reach with arms
Education:
- High School Graduate or equivalent
Other Requirements:
- Must be available to work nights, weekends (Saturday and Sundays) and Holidays
Total Rewards:
Compensation: $17 - $18
Applicants for this position must be currently authorized to work in the United States on a full-time basis. The company will not sponsor applicants for this position for work visas.
Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.
Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.
If you are looking to join a winning team and fast-track your career, contact us!
Join us on our journey of excellence, impact, and growth #LifeAtLindt
See All 81 Retail Supervisor Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Retail Supervisor JobsRetail Supervisor Jobs by City in New York
Where New York roles are concentrated, by current openings.
Retail Supervisor Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Burlington Stores25
- Staples13
- Harbor Freight Tools7
- Gap5
- Bath & Body Works4
Top Industries Hiring
- Retail
What New York Employers Look For
The qualifications that appear most often in retail supervisor jobs across New York.
- Minimum two years of retail supervisory or team lead experience in New York
- Demonstrated ability to manage scheduling, staffing, and daily store operations
- Proficiency with point-of-sale systems and retail inventory management software
- Strong communication skills for coaching and developing frontline retail staff
- Familiarity with New York State labor law, including minor employment and break regulations
- Availability for flexible scheduling including weekends, evenings, and holiday periods
Retail Supervisor Jobs in New York: Frequently Asked Questions
How do you become a retail supervisor in New York?
Retail supervisor roles in New York do not require a state-issued license, but most employers expect a high school diploma or equivalent plus hands-on retail floor experience, typically gained as a sales associate or shift lead. Large New York retailers often promote internally, so building familiarity with store operations, scheduling software, and loss prevention practices is the most direct path. A business or retail management certificate from a CUNY or SUNY institution can strengthen a candidacy.
Which companies hire retail supervisors in New York?
Companies currently hiring retail supervisors in New York include Burlington Stores, Staples, and Harbor Freight Tools, per current listings on Migrate Mate as of September 2026. New York's dense retail corridor along Fifth Avenue and in outer-borough shopping centers means that both national chains and regional specialty retailers maintain consistent supervisory headcount throughout the year.
Which New York cities have the most retail supervisor jobs?
New York, Garden City, and Buffalo have the most retail supervisor openings in New York. New York City dominates because of its unmatched concentration of flagship stores, shopping districts, and high-volume supermarkets, while Buffalo and Albany support steady openings through regional mall anchors and national grocery chains serving large suburban and urban populations.
Are there remote retail supervisor jobs in New York?
Yes, but they're rare. Retail supervision is an on-site, floor-facing role by nature, so most positions require a physical presence in the store. About 0% of retail supervisor openings tied to New York are remote or hybrid as of September 2026, and those tend to be limited to district-level coordination or e-commerce operations roles that do not require daily in-store management.
How can I get hired as a retail supervisor in New York with little or no experience?
The most realistic entry path is starting as a sales associate or key holder at a large New York retailer, then moving into a shift supervisor role within the same organization. Employers such as Target, Macy's, and Whole Foods Market regularly hire associates in New York with a stated path toward supervisory promotion. Completing a retail management certificate through CUNY's School of Professional Studies can also give candidates a competitive edge when applying for first-time supervisor openings.
Where can I find and apply to retail supervisor jobs in New York?
You can find and apply to retail supervisor jobs in New York on Migrate Mate, which lists current openings across the state. Search for roles that match your experience level and preferred location, then apply directly to the listings that fit.
See All 81 Retail Supervisor Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Retail Supervisor Jobs