Retail Supervisor Jobs in New York
Retail Supervisor jobs in New York represent one of the most active hiring markets in the country, concentrated across luxury retail, specialty apparel, grocery chains, and large-format consumer electronics stores, with openings from entry-level floor supervisors through senior store operations leads. New York City, Buffalo, and Albany generate the highest volume of listings, where established employers like Macy's, Target, and Whole Foods Market maintain substantial retail footprints and hire supervisors consistently year over year. The most in-demand specialties include loss prevention oversight, inventory and replenishment management, and customer experience leadership. Find a role that fits below and apply directly.
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Showing 5 of 61+ Retail Supervisor jobs
INTRODUCTION
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
ROLE AND RESPONSIBILITIES
As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
- Attract, hire, develop, inspire, and retain top talent.
- Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
- Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
- Set the direction and goals for the day/shift when associates arrive for work.
- Provide individual and team performance feedback and recommendations to managers.
- Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
- Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
- Train, coach, reward, and motivate associates to improve selling and the customer experience.
- Reinforce selling expectations, performance, results, and accountability with all associates.
- All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
- Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
- Maintain our values, policies, and procedures.
BASIC QUALIFICATIONS
- Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
- Prior experience in a supervisory role, preferably in a retail setting.
- Thrives in a customer-first based retail environment.
- Ability to foster a customer-focused selling culture.
- Effective communication skills, being open to feedback, and the ability to adapt quickly.
- Ability to provide in the moment coaching to associates.
- Ability to de-escalate store and customer situations effectively.
- Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or Relevant Work Experience
CORE COMPETENCIES
- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe, Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results
BENEFITS
Bath & Body Works associates are the heart of our business. That’s why we’re proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
- On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
- Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
- 40% merchandise discount and free product that encourages you to come back to your senses!
- Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
- No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
- Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
- Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
LOCATION
Location: Amherst, NY, US
Location Type: On-site
EMPLOYMENT DETAILS
Job ID: 053EE
Job Area: Store: Management
Employment type: Full-time
Pay Rate: $21.00 per hour
Application window will close when all vacancy/vacancies are filled.
INTRODUCTION
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
ROLE AND RESPONSIBILITIES
As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
- Attract, hire, develop, inspire, and retain top talent.
- Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
- Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
- Set the direction and goals for the day/shift when associates arrive for work.
- Provide individual and team performance feedback and recommendations to managers.
- Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
- Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
- Train, coach, reward, and motivate associates to improve selling and the customer experience.
- Reinforce selling expectations, performance, results, and accountability with all associates.
- All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
- Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
- Maintain our values, policies, and procedures.
BASIC QUALIFICATIONS
- Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
- Prior experience in a supervisory role, preferably in a retail setting.
- Thrives in a customer-first based retail environment.
- Ability to foster a customer-focused selling culture.
- Effective communication skills, being open to feedback, and the ability to adapt quickly.
- Ability to provide in the moment coaching to associates.
- Ability to de-escalate store and customer situations effectively.
- Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or Relevant Work Experience
CORE COMPETENCIES
- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe, Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results
BENEFITS
Bath & Body Works associates are the heart of our business. That’s why we’re proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
- On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
- Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
- 40% merchandise discount and free product that encourages you to come back to your senses!
- Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
- No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
- Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
- Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
LOCATION
Location: Amherst, NY, US
Location Type: On-site
EMPLOYMENT DETAILS
Job ID: 053EE
Job Area: Store: Management
Employment type: Full-time
Pay Rate: $21.00 per hour
Application window will close when all vacancy/vacancies are filled.
See All 61 Retail Supervisor Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Retail Supervisor JobsRetail Supervisor Jobs by City in New York
Where New York roles are concentrated, by current openings.
Retail Supervisor Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- PLS Financial Services16
- Warby Parker14
- Bath & Body Works8
- PLS8
- Finish Line4
Top Industries Hiring
- Banking & Financial Services24
- Fintech24
- Retail19
- Medical Devices13
- Consulting & Professional Services2
What New York Employers Look For
The qualifications that appear most often in retail supervisor jobs across New York.
- Two or more years of retail leadership or shift management experience in New York
- Demonstrated ability to supervise, schedule, and evaluate a team of sales associates
- Proficiency with point-of-sale systems and retail inventory management software
- Strong communication skills for coaching staff and resolving customer escalations
- Availability for evenings, weekends, and holiday peak periods as required by the employer
- High school diploma or equivalent, with preference for an associate or bachelor's degree
Retail Supervisor Jobs in New York: Frequently Asked Questions
How do you become a retail supervisor in New York?
Retail supervisor roles in New York require no state-issued license or mandatory certification, so the path runs through experience and employer preference. Most New York employers look for candidates who have worked as a sales associate, key holder, or shift lead, then moved into a supervisory title. A high school diploma is the baseline, though many larger New York retailers and department stores favor candidates with an associate or bachelor's degree in business, management, or a related field.
How much do retail supervisors make in New York?
Retail supervisors in New York earn a median of about $58,300 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,840 for the lowest 10% to over $88,640 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire retail supervisors in New York?
Employers hiring retail supervisors in New York right now include PLS Financial Services, Warby Parker, and Bath & Body Works, based on current listings on Migrate Mate as of June 2026. New York's density of flagship stores, outlet centers, and urban grocery locations means hiring activity stays consistent throughout the year, not just during seasonal peaks.
Which New York cities have the most retail supervisor jobs?
New York, Brooklyn, and Staten Island lead New York for retail supervisor openings. New York City dominates by volume because of its concentration of flagship stores, shopping districts, and high-traffic urban locations, while Buffalo and Albany support steady regional hiring driven by large-format retailers and grocery chains serving suburban and upstate communities.
Are there remote retail supervisor jobs in New York?
Yes, but they're rare. Retail supervision is fundamentally an on-site role requiring physical presence on the sales floor, so the nature of the work limits remote options significantly. About 2% of retail supervisor openings tied to New York are remote or hybrid as of June 2026, and those postings tend to cover e-commerce operations coordination or regional oversight roles rather than store-floor supervision.
How can I get hired as a retail supervisor in New York with little or no experience?
The most realistic entry path is starting as a sales associate or stock associate at a large New York retailer and moving into a key holder or shift lead role within the same company. Employers like Target, Macy's, and Whole Foods Market run internal promotion programs that advance high-performing associates into supervisory titles without requiring prior management experience. A completed associate degree in business or a retail management certificate from a CUNY institution strengthens a candidacy when external experience is limited.
Where can I find and apply to retail supervisor jobs in New York?
You can find and apply to retail supervisor jobs in New York on Migrate Mate, which lists current openings from employers actively hiring across the state. Search the available roles, identify the ones that match your experience and location, and apply directly to the employers that fit.
See All 61 Retail Supervisor Jobs in New York
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