Retail Supervisor Jobs
Retail Supervisor jobs are open across grocery, apparel, home goods, pharmacy, and specialty retail, from entry-level floor supervisor to senior and multi-unit roles, with specializations in loss prevention, inventory control, and customer experience. See the openings below and apply to the ones that match your experience.
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Overview
At Office Depot, the Retail Store Supervisor role is a full-time position that focuses on providing comprehensive solutions to our customers across various areas, including Technology, Services, Furniture, and Print offerings. This role involves quickly building and maintaining relationships with customers to establish trust and become their go-to advisor on Technology products/services and print offerings. The Store Supervisor demonstrates a strong passion for the brand, technology products, furniture, services, print, and other services/products we offer. They effectively utilize Office Depot’s proven sales principles to proactively engage customers and drive sales of our complete range of offerings. The Store Supervisor will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Caring, Committed, Creative, Collaborative, & Courageous. Additionally, the Store Supervisor is responsible for training other associates on Technology products, selling techniques, attachments, services and driving sales.
The Store Supervisor must be able to work a flexible schedule that aligns with business needs, inclusive of the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Supervisor positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities.
The Store Supervisor is an essential role in driving our store's success through inspiring sales brilliance and exceptional service. The ideal Store Supervisor should be passionate about sales, delivering exceptional service, driving operational excellence, and developing a high-performing team.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities:
Sales and Service Excellence:
- Foster a culture that builds trust, brand loyalty and exceptional client service delivery.
- Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions. Provides exceptional customer service by educating customers about Office Depot products and services.
- Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.
- Able to evaluate the customer’s needs to determine the total solution.
- Provide guidance, direction, and ongoing training to store associates, including Print Services associates.
- Facilitate training sessions on the business model and the holistic service offering for clients/customers.
- Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
- Provide feedback to the General Manager regarding store associates' performance, certification(s), and competencies.
- Other responsibilities as deemed necessary
- Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
- Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
- As a leader in the store, ensure regular loss prevention compliance.
- Assist the General Manager in providing guidance and effective coaching to associates for improved performance.
- Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
- Maintain the safety and security of the building and associates during the absence of other managers.
- In partnership with all associates, ensure regular loss prevention compliance.
- Perform opening and closing responsibilities, including activation and deactivation of the store's alarm system, cash handling, and daily store balancing.
- Fulfill responsibilities associated with External Key Carrier designation
Education & Experience:
- High school diploma or equivalent preferred; coursework in Business, Retail Management, or related field a plus
- 1–3 years related experience; retail, sales, customer-facing, and/or supervisory experience preferred
- Knowledgeable in Technology and Print, including use of relevant equipment and POS systems
Skills & Competencies:
- Strong selling, interpersonal, and communication skills (verbal and written)
- Proven ability to lead, coach, and train others; works well independently and as part of a team
- Comfortable using technology and systems to complete daily responsibilities
- Demonstrates problem-solving, conflict management, time management, and business acumen
- Drives for results, directs others effectively, makes sound decisions, and collaborates well
- Adaptable, accountable, and able to maintain open availability
About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.
Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The salary range for this role is $15.00/hour to $17.00/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.
Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
How to Apply: Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.
Benefits Full-TimeAt Office Depot OfficeMax, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Physical:
- Medical Insurance/Prescription Drugs
- Dental Insurance
- Vision Insurance
- Flu shots
Emotional:
- Mental Health Benefits
- Support Programs
- Employee Assistance Program (EAP)
Work-Life:
- Location Events & Activities
- Recognition & Rewards Programs
- Flexible Work Schedules
- Paid Holidays (as applicable by business unit)
- Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
- Paid Parental Bonding
- Adoption Reimbursement
- Fertility Treatment Discounts
Financial:
- 401(k) and Roth Savings Plans
- Savings Plan Employer Match
- Commuter Benefits
- FSA/HSA Pre-Tax Benefits
- HSA Employer Match
- Discount Center
- Employee & Dependent Life and Accidental Death & Dismemberment
- Short & Long-Term Disability
- Medicare Concierge Services
- Enjoy more control over your pay schedule with DailyPay
Community:
- Charitable Giving
- Volunteering & Mentorship
For more details on the Benefits we offer, please see our US Benefits Guide.
Benefits Part-TimeAt Office Depot OfficeMax, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Emotional:
- Employee Assistance Programs
Community:
- Volunteering & Mentorship
Physical:
- Flu Shots
Work-Life:
- Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
Financial:
- 401 (k) and Roth Savings Plans
- Savings Plan Employer Match
- Discount Center
- Medicare Concierge Services
- Enjoy more control over your pay schedule with DailyPay
Retail Supervisor Jobs by Experience Level
Top Cities Hiring Retail Supervisors
Explore retail supervisor openings in the cities hiring most right now.
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Find Retail Supervisor JobsRetail Supervisor Job Market
Who's Hiring
- Harbor Freight Tools302

- Burlington Stores240

- Bath & Body Works114

- Staples89

- Gap65

Top Industries Hiring
- Retail14
- Fashion & Apparel2
- Agriculture & Farming2
What Employers Look For
The qualifications that appear most often in retail supervisor jobs.
- Two or more years of retail supervisory or team lead experience in a high-volume environment
- Proven ability to coach, motivate, and performance-manage a team of hourly associates
- Experience with point-of-sale systems, inventory management software, and retail scheduling tools
- Strong understanding of loss prevention protocols, shrink reduction strategies, and store safety standards
- High school diploma or equivalent required, associate or bachelor's degree preferred by many employers
- Flexibility to work weekends, evenings, holidays, and rotating shifts as required by store operations
Tips for Your Retail Supervisor Job Search
Quantify results on your resume
Retail supervisors who list specific outcomes on their resume stand out faster. Swap vague duties for results you owned, like shrink reduction, turnover improvement, or sales floor conversion gains tied to decisions you made directly.
Highlight shift and schedule management
Most retail supervisor postings require demonstrated experience building schedules and managing coverage gaps. Call out the team size you supervised, how you handled peak periods, and how you reduced callout-related shortfalls in your previous role.
Apply early to roles that fit
Migrate Mate lists retail supervisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by department type
A soft-lines background in apparel is different from a hard-lines or grocery floor background. Filter your search by department when you can, and tailor your resume to match the specific merchandise environment each posting describes.
Prepare for scenario-based interview questions
Retail supervisor interviews almost always include conflict resolution and underperformance scenarios. Prepare two or three real examples where you coached an associate, handled a customer escalation, or corrected a team behavior and can describe the outcome clearly.
Negotiate schedule expectations before accepting
Weekend and holiday availability requirements vary widely by retailer and format. Ask directly about opening and closing shift distribution, holiday blackout periods, and how overtime is assigned before you accept an offer to avoid a mismatch.
Retail Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most retail supervisors?
The companies hiring the most retail supervisors right now include Harbor Freight Tools, Burlington Stores, and Bath & Body Works, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of November 2026. Grocery chains, big-box retailers, and specialty apparel brands consistently post the highest volume of supervisor roles nationwide.
How many retail supervisor jobs are remote?
About 10% of retail supervisor openings are fully remote or hybrid as of November 2026, reflecting that most retail supervision requires an in-store physical presence. The sub-areas most likely to offer remote flexibility are e-commerce operations roles and district-level administrative coordination positions that don't require daily floor coverage.
How do you become a retail supervisor?
Start by building experience as a sales associate or key holder so you understand daily store operations from the floor up. Demonstrate reliability, take ownership of small team tasks, and ask for shift-lead or opener responsibilities. When you apply for supervisor roles, emphasize any scheduling, training, or associate coaching you did informally, since those experiences carry real weight with hiring managers.
Can you get hired as a retail supervisor with little or no supervisory experience?
Yes, many retailers promote from within or hire candidates who held informal leadership roles without a formal title. If you managed a section, trained new hires, opened or closed a store, or covered for a supervisor during absences, document those responsibilities clearly on your resume and application. Entry-level supervisor postings at smaller or independent retailers are also more open to candidates building their first formal management experience.
What does the retail supervisor interview process look like?
Most retail supervisor interviews run two to three rounds. The first is typically a phone or video screen with a recruiter or store manager covering your background and availability. A second in-person or video interview usually includes behavioral questions about team conflict, underperformance, and customer escalations. Some retailers add a final round with a district or area manager before extending an offer.
Where can I find and apply to retail supervisor jobs?
You can find and apply to retail supervisor jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the listings to find roles that match your experience level, preferred department, and location, then apply directly to each opening that fits.
See All 1,589+ Retail Supervisor Jobs
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