Customer Service Representative Jobs in New York
Customer Service Representative jobs in New York are concentrated in financial services, healthcare, insurance, and retail, with demand running from entry-level call center roles to senior client relations positions at major corporations. New York City, Buffalo, and Albany are the largest hiring markets, and established employers like JPMorgan Chase, Citibank, and Empire BlueCross BlueShield maintain steady customer service teams across the state. Technical support, financial account servicing, and healthcare member services are the most in-demand specializations in New York right now. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 104+ Customer Service Representative jobs
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Specific duties include:
- Preparing account changes
- Troubleshooting and resolving customer issues
- Identifying and acting upon potential new sales opportunities
- Assisting with customer retention
- Working with other departments to ensure timely resolution of customer issues
- Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines
Requirements:
As a Customer Service Representative, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
- High School Diploma or Equivalent
- 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
- Ability to work well in a fast paced environment
- Excellent telephone skills
- Strong troubleshooting abilities
- Solid negotiating skills
- Computer proficient
- Must be flexible for weekday and weekend shifts
Benefits:
As a Customer Service Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
- Medical coverage (F/T staff)
- Dental coverage (F/T staff)
- Retirement Savings
- Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Specific duties include:
- Preparing account changes
- Troubleshooting and resolving customer issues
- Identifying and acting upon potential new sales opportunities
- Assisting with customer retention
- Working with other departments to ensure timely resolution of customer issues
- Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines
Requirements:
As a Customer Service Representative, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
- High School Diploma or Equivalent
- 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
- Ability to work well in a fast paced environment
- Excellent telephone skills
- Strong troubleshooting abilities
- Solid negotiating skills
- Computer proficient
- Must be flexible for weekday and weekend shifts
Benefits:
As a Customer Service Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
- Medical coverage (F/T staff)
- Dental coverage (F/T staff)
- Retirement Savings
- Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.See All 104+ Customer Service Representative Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in New York
Where New York roles are concentrated, by current openings.
Customer Service Representative Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Technology & Software
- Chemicals & Materials
What New York Employers Look For
The qualifications that appear most often in customer service representative jobs across New York.
- High school diploma or equivalent required by most New York employers
- One or more years of customer service or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in a professional setting
- Ability to handle high call volumes and meet performance metrics
- Bilingual fluency in Spanish increasingly requested across New York City listings
Customer Service Representative Jobs in New York: Frequently Asked Questions
How do you become a customer service representative in New York?
Most customer service representative roles in New York require a high school diploma and no state-issued license. Employers typically want prior phone or retail experience, and many large New York companies like banks, insurers, and hospital networks hire candidates through their own entry-level training programs. Completing an associate degree in business or communications from a CUNY or SUNY school strengthens applications, and bilingual ability in Spanish is a genuine advantage across New York City and Long Island markets.
Which companies hire customer service representatives in New York?
Companies currently hiring customer service representatives in New York include U-Haul, Circle K, and State Farm, per current listings on Migrate Mate as of September 2026. New York's deep concentration of financial institutions, health insurers, and utility providers means large, stable employers consistently maintain customer-facing teams throughout the state.
Which New York cities have the most customer service representative jobs?
New York, Syracuse, and White Plains have the most customer service representative openings in New York. New York City dominates because of its dense concentration of bank headquarters, insurance carriers, and healthcare networks, while Buffalo and Albany generate steady openings through regional medical centers, state government agencies, and back-office operations that major employers base outside the metro.
Are there remote customer service representative jobs in New York?
Yes, and more than most fields. About 26% of customer service representative openings tied to New York are remote or hybrid as of September 2026, reflecting how well the role translates to phone and chat environments. Financial account servicing and technical support positions are the sub-areas most likely to be fully remote within New York listings.
How can I get hired as a customer service representative in New York with little or no experience?
The most realistic entry path is applying directly to the high-volume contact centers that large New York employers run for insurance, banking, and healthcare. JPMorgan Chase, Citibank, and Empire BlueCross BlueShield all run structured onboarding cohorts that hire candidates without prior corporate experience. Retail associate and receptionist roles at New York City department stores or medical front desks are common lateral moves that transfer directly, and completing a short CRM certification gives candidates a concrete edge in screening.
Where can I find and apply to customer service representative jobs in New York?
You can find and apply to customer service representative jobs in New York on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your experience and location, and apply directly to whichever positions fit your background.
See All 104+ Customer Service Representative Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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