Customer Service Representative Jobs in New York, NY
Customer Service Representative jobs in New York concentrate in Midtown Manhattan, the Financial District, and Long Island City, driven by demand from financial services, healthcare, and retail sectors. Employers actively hiring include PLS, AM, and tmp. Find a role that fits below and apply directly.
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Under the direction of the Supervisor-In-Charge provide the first-line supervision of all personnel of the contractor engaged in the parking lot operation to ensure safe and efficient service, which may include resolution of problems at the exit plazas. Check all parking equipment and areas for condition and serviceability
Pay: $26.31/hr
The pay listed is the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
- ABM offers a comprehensive benefits package. For information about ABM’s benefits, ABM Employee Benefits | Front Line Team Members| | (Programa de Beneficios de ABM)
- Must master all of the job functions and responsibilities of the cashiers, supervise them, and render such advice and training to them as necessary.
- Supervisors should be prepared to work any assign posts given to them at any point.
- Possess significant computer training to enable him/her to train new supervisors and to correct problems that may result from malfunctioning of the equipment or its improper use.
- Must be in communication with patrons and be able to solve a patron’s problem at entry lanes, exit lanes and pre-paid stations.
- Do not leave assigned post unattended without prior approval from the SIC.
- Must be able to understand and use the Revenue Control system.
- Under the direction of the Supervisor-In-Charge provide the first-line supervision of all personnel of the contractor engaged in the parking lot operation to ensure safe and efficient service, which may include resolution of problems at the exit plazas.
- Check all parking equipment and areas for condition and serviceability. Note cleanliness, rubbish, broken glass, condition of time clock, doors, windows, instruction cards and sheets and all equipment. Note deficiencies and corrective action in supervisor’s log.
- Check accuracy of time stamped by all time clocks at least once during assigned shift.
- Conduct field inspections on a regular basis and report deficiencies to the Supervisor-In-Charge where the Port Authority corrective action is required. Submit reports to supervisor-In-Charge and/or Operations Managers as conditions warrant.
- Physically inspect company vehicles for cleanliness and damage, and report findings to SIC for corrective action.
- Supervise elevators, escalators at locations if required to satisfy operational needs.
- 18 years of age or older.
- Valid driver's license
- Customer Service Experience
- One year of lead or supervisory experience
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
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Who's Hiring
- PLS18

- AM9

- tmp9

- Ferguson9

- Accenture9

Customer Service Representative Jobs in New York: Frequently Asked Questions
How do I get a customer service representative job in New York?
Focus your search on New York's highest-hiring sectors: financial services firms along the Midtown corridor, healthcare networks like major hospital systems and insurers, and retail and e-commerce companies headquartered in the city. Employers here value bilingual ability, especially Spanish or Mandarin, and experience with high-volume call environments. Applying directly to employers in the Financial District and Lower Manhattan gives you the strongest foothold in this competitive market.
Which companies hire customer service representatives in New York?
Employers hiring customer service representatives in New York right now include PLS, AM, and tmp, based on current listings on Migrate Mate as of August 2026. New York's market is especially active among large financial institutions, insurance carriers, and healthcare organizations, all of which maintain sizable customer-facing teams in the city.
Are there remote customer service representative jobs in New York?
Yes, remote work is common for customer service representatives since most of the role is phone, chat, or email-based and does not require a physical presence. About 40% of customer service representative openings tied to New York are remote or hybrid as of August 2026, with fully remote roles most prevalent in insurance and fintech companies headquartered in the city.
How can I get a customer service representative job in New York with little or no experience?
The most realistic entry point is retail or hospitality customer service, both of which hire heavily in neighborhoods like Midtown, SoHo, and the Bronx and treat prior face-to-face experience as equivalent to call center time. Large New York-based insurers and healthcare call centers also run structured onboarding programs that accept candidates with no prior office experience. Highlighting conflict resolution skills and any bilingual ability gives entry-level applicants a clear edge here.
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