Customer Service Representative Jobs in North Carolina
Customer Service Representative jobs in North Carolina are among the most actively posted roles in the state, concentrated in financial services, healthcare administration, telecommunications, and retail operations across a workforce that ranges from entry-level call center associates to senior client relations specialists. Charlotte, Raleigh, and Greensboro generate the highest volume of openings, anchored by employers like Bank of America, Duke Energy, and Lowe's, all of which maintain large customer-facing operations in North Carolina. The strongest demand is in financial account support, healthcare billing inquiries, and tech-enabled customer success roles. See the openings below and apply to the ones that match your experience.
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Showing 5 of 101+ Customer Service Representative jobs
Shift Availability
Flexible (Days, Evenings, Overnights + Weekends)
Time Type
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Lead Customer Service Representative, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
- Leading a team of employees
- Entry level employee supervision
Great if you have:
- Retail and customer service experience
- Entry level management experience
- Sales associate or cashiering experience
- High School Diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
Shift Availability
Flexible (Days, Evenings, Overnights + Weekends)
Time Type
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Lead Customer Service Representative, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
- Leading a team of employees
- Entry level employee supervision
Great if you have:
- Retail and customer service experience
- Entry level management experience
- Sales associate or cashiering experience
- High School Diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
See All 101+ Customer Service Representative Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Customer Service Representative Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
- Circle K23
- Planet Fitness - National Fitness Partners5
- UNC Health4
- U-Haul3
- Destination Pet3
Top Industries Hiring
- Healthcare & Medical Services
- Consulting & Professional Services
What North Carolina Employers Look For
The qualifications that appear most often in customer service representative jobs across North Carolina.
- High school diploma or GED required by most North Carolina employers
- One or more years of customer-facing or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong verbal and written communication skills for multi-channel support
- Ability to meet North Carolina employer attendance and schedule flexibility requirements
- Familiarity with regulated industries such as banking or healthcare compliance basics
Customer Service Representative Jobs in North Carolina: Frequently Asked Questions
How do you become a customer service representative in North Carolina?
Customer service representative roles in North Carolina do not require a state-issued license, but most employers expect a high school diploma or equivalent and some prior customer-facing experience. Completing a community college certificate in business communications or customer service through institutions like Central Piedmont Community College or Wake Technical Community College strengthens your application. Banking and healthcare employers often provide structured onboarding training before you handle live customer interactions.
Which companies hire customer service representatives in North Carolina?
North Carolina customer service representative roles are posted by Circle K, Planet Fitness - National Fitness Partners, and UNC Health and others right now, based on current listings on Migrate Mate as of August 2026. North Carolina's concentration of financial services headquarters, large healthcare systems, and regional utilities means full-time roles with benefits are common across multiple industry sectors.
Which North Carolina cities have the most customer service representative jobs?
Charlotte, Raleigh, and Greensboro lead North Carolina for customer service representative openings. Charlotte dominates due to its financial services sector and corporate headquarters, while Raleigh and Greensboro benefit from healthcare systems, insurance carriers, and contact center operations that have expanded alongside the Research Triangle's broader employer base.
Are there remote customer service representative jobs in North Carolina?
Yes, and more than most fields. About 14% of customer service representative openings tied to North Carolina are remote or hybrid as of August 2026, reflecting how well the role translates to phone and chat-based support. Financial services, insurance, and software companies post the highest share of fully remote openings, while healthcare and retail roles are more likely to require an on-site presence.
How can I get hired as a customer service representative in North Carolina with little or no experience?
The most realistic entry path is applying to seasonal or part-time customer service roles at North Carolina-based retail and financial employers, which regularly bring on new hires with no prior background and train on the job. Employers like Lowe's and Bank of America run structured new-hire cohorts at their North Carolina operations. A completed customer service certificate from a North Carolina community college, or lateral experience in cashiering, food service, or administrative support, meaningfully strengthens an entry-level application.
Where can I find and apply to customer service representative jobs in North Carolina?
You can find and apply to customer service representative jobs in North Carolina on Migrate Mate, which lists current openings from employers hiring across the state. Search the listings, find roles that fit your experience and location, and apply directly to the ones that match.
See All 101+ Customer Service Representative Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
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